Auto Research

Becca Maddy

★★★★★

a year ago

I wouldn't want to take my car anywhere else. They diagnose the problem, get it fixed and get your car back to you fast. They were recommended to me by a friend who has been coming here for years and I'm really glad I took her advice. They have saved me a ton of money versus going to the dealership or another shop. I also appreciate the fact that they don't talk down to their customers or try to upsell you on every random thing like some places.

Karen Hunter

★★★★★

Edited 3 years ago

Great auto repair shop. Mark and Craig are excellent master mechanics. I took my Dodge Journey to someone else (another shop)to replace my head gasket and the other shop messed it up more. I found Auto Research on Google took my truck there. Mark and Craig was able to fix my Dodge Journey at an affordable price. My truck runs like a brand new truck. I am so thankful I found their shop. As a woman it is hard to find a shop that you can trust. I am a forever customer now. Thank you Mark and Craig you are more than just a mechanic you both are someone I trust

Afam El Barto

★★★★★

a year ago

Great service, fast, professional and fair price. The mechanic called and clearly explained what my volvo needed and how much it would cost. I would and will use Auto Research again the next time I need something done.

Robert Demartin

★★★★★

a year ago

Very nice and helpful people. I didn’t have much money for repairs, but they did the work to get my car back on the road. They didn’t try to sell me anything, or up charge me. The prices are reasonable. I recommend.

Anna Brashear

★★★★★

2 years ago

been taking my vehicles here for 11 years since i moved back to Louisville for college. the gentlemen working at Auto Research are always kind and professional. there have been a few times i was in a rough spot and they didn’t even know it (or maybe they knew by my terrible car haha) but they gave me very reasonable prices compared to any other shop i’ve been to and it has been the difference between paying rent and not some times. a single woman on her own doesn’t have to worry about getting ripped off coming here.

Deb Pisarski

★★★★★

2 years ago

I had traveled from NY to Louisville and had a vibration in my van along the way. I called and a very nice person answered the phone and said to come on over. A gentleman gave it a test drive and calmed my nerves about getting home. I have made it home and am VERY appreciative for his expertise. Thank you so much for taking time from your busy day to help. Highly recommend 👌

Susan McDavid

★★★★★

3 years ago

Our son lives in Louisville for school. He is driving our older enclave. We have used this business three times and have been extremely satisfied. It's hard to trust that our child isn't being taken advantage of when so far from home. He has had all three service issues dealt with and each time Mark took care of him. We are very thankful for honest people who know how to take care of the problem..Our family will highly recommend this business. Thanks!

Thomas Davis

★☆☆☆☆

5 years ago

Had them install a water pump and timing belt when they told me the van was ready I paid them and when I tried to start the car it would sound like it's running on 1 cylinder. Left it 5 more days. When I started my van up to leave it was running fair drove the van 4 miles had to take it back because it run fair but not even close to right. I talked to the owner and he said it needed a new crank sensor they said they installed. Now it's been there 3 weeks and the new word was needed 2 new sensors. So I went there in person and the owner told me the problem now was it needed a new LOST MOTION ASSEMBLY. So he wanted $150 deposit on the part and he would order it. I told him I would go to Honda and get it. When I get to Honda they told me that the part I was showing them did not go to a 2002 Honda odyssey. So they were just trying to get more money out of me. I recorded the conversation with the owner. Now I've been trying to get them to put my honda back together so I can take it else where but they haven't yet

Tyler Michaud (Koi)

★★☆☆☆

2 years ago

Great priced, very friendly, however both times I brought my car in to have something fixed, another part of my car started acting up or break almost immediately after picking up my car

Adrian Owens II

★★★★★

6 years ago

Great service excellent work! Very Friendly and reasonable prices, John was very helpful and our Jeep was finished the same day, I will definitely be going back for any further work!

Danae Cassandra

★★★★★

Edited 3 years ago

I've been going here for more than 20 years, and the work has always been quality. Won't take my car anywhere else for repairs. It's a one man shop, though, so be prepared to drop off and that there is likely a wait

Al Jones

★★★★★

12 years ago

I have had numerous vehicles repaired by Mark and his guys and they always do a great job. Fair prices and quick service.

William Pierce

★★★★★

13 years ago

I have been using this shop for over 10 years, and have always been satisfied with the quality work and competitive prices.

Norman Mellick

★★★★★

5 years ago

Great mech and Evan better prices does in quick time and just a nice person

Barry Martin

★★★★★

2 years ago

The guy mark is great willing to help and has great knowledge of vehicles

Christina Bussmann

★★★★☆

5 years ago

Pluged my tire in less then 20 minutes. Great job. Thanks..

Alison Cox

★★★★★

5 years ago

Best and honest mechanic in town! Always good service