Auto Service & Repair - Hampton Toyota - Lafayette

Stacey Renee'

★★★★★

3 years ago

Have been bringing my Toyota cars here for years & I always have amazing service!

Betty Richard

★★★★★

a year ago

Like the service and the people were very nice and the service was quick.

ken hurst

★★★★★

4 years ago

Efficient. Timely. Convenient. Comfortable. And, just slightly more $ than Pep Boys, but the experience is incomparable.

Rachel Drody

★★★★★

4 years ago

Make your appointment online. Save yourself time and get coupons. The service team is polite and fast.

d Cortes

★☆☆☆☆

5 years ago

I had an appointment set up at 10:30; confirmed twice. When we got there, at first he could find it. He found it, said they were busy and would get to it when they could. It would be at least 2+ hours before they could look at it. I decided to go elsewhere.

Allen Darbonne Jr

★★★★★

a year ago

Carice and the service team made me feel welcome and appreciated! Great service from beginning to end!

Courtney Ponthieux

★★★★★

5 years ago

Awesome awesome service!!! From the person who takes your car, to the mechanics and the ladies that check you out once your service is complete....they are all so nice and genuinely care about you!! Thanks for everything service crew!!

Ryan Judice

★★★★★

5 years ago

The Service Staff at Hampton Toyota was extremely customer service oriented. I was in and out of the service department very quickly with a rental car. They made sure all of my needs were met before I left.

Stephanie Laughlin

★★★★★

5 years ago

Always friendly and fast service! They even assisted me with carseats when I had to swap for a rental! They have a great waiting area and their service facility is amazing.

Don Landry III (Tubular biome.)

★★★★★

a year ago

Always a pleasure to see the friendly folks and partners, that work with Hampton Toyota. If it wasn’t for Miss ROBERT, I’d still be in shrimp boots walking down Johnston street. Thank y’all Lill donny

Levi Winans

★★★★★

4 years ago

Personally speaking, I get great service. All my questions get answered and the service to both my vehicles have been outstanding without over selling me on services or products. I have not had to return my vehicle for any service that was preformed on either vehicle I bring here. I will continue to bring both my vehicles here even though you can find cheaper prices elsewhere, remember you get what you pay for.

cajunweatherman

★★★★★

4 years ago

I had my 2011 Highlander towed in yesterday. The alternator suddenly seized and fried also killing the battery. Since it was the original alternator and 10 years old I suppose it did it's time. Given auto parts shortages due to Covid these days I thought they would likely have to order it and it would be few days before my repairs were completed. To my surprise they had the alternator in stock. The drive belt also needed to be replaced. All of the repair work was completed the same day to my surprise! They also gave me a 10 percent discount on the labor. I've purchased 2 vehicles from Hampton Toyota in the past 5 years and the service has been excellent. Hampton has not tried to sell me things or services that are not necessary unlike other dealerships that I've dealt with in the past. Kudos to Hampton Toyota for the excellent service. I love my Highlander and Tacoma and plan on remaining a loyal customer of theirs.👍

Liz Todd

★★★★★

8 months ago

Scheduling was easy, and service both fast and wonderful! Brent was my serviceman, and was a true professional!

Quintar Achajeng

★★★★★

a year ago

I just want to brag about the wonderful service I receive today. Trent Bijeaux was awesome , very polite, very professional , I went in to get my car key replace , didn’t expect to receive my key on thesame day. But, I did receive my car key same day.

Hannah Cashat

★★★★☆

3 years ago

The set-up while you wait is great! My kids beg to go. Play area, fresh popcorn and cookies, free wifi, and a TV with their shows...what else could they want. Sometimes it's tricky to make an appointment and sometimes the wait is longer than we'd like, but the staff is generally polite and gets the job done.

Murugan Ambalakannu

★☆☆☆☆

3 months ago

Except one guy Randy in the service this place is awful! Slow ,expensive, and disrespectful ! Total waste of time and money! Find elsewhere! Would not recommend this place! Hopefully this will reach the owner!!

Patricia Schmits

★★★★★

6 months ago

Hands down the very best service center I have ever gone to. From private rooms to conduct meetings and conversations, to fresh popcorn and cookies. Coming to Hampton is always a delight. Your car is so very well taken care of, and so are you. Sadly I have recently moved to San Antonio. And I wish Hampton could give lessons to other service centers. Believe me when I tell you that Hampton Toyota Service Center has set the bar, and it is set high!