About Business
Auto Stop Falls Church brings expert Car Repair solutions to the local community in Falls Church, VA, Alexandria. From Auto repair shop, Brake shop, Car repair and maintenance service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Falls Church, VA appreciate their attention to detail, leading to a consistent 4.8/5 rating from 215 reviewers. By focusing on the specific requirements of the Falls Church, VA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Falls Church, VA and beyond.
Google Reviews
Dana M. Lewis
★★★★★
a month ago
It was nothing short of a miracle that I found Auto Stop yesterday. The anxiety I experience when looking for an honest, affordable shop to address my concerns about my car is paralyzing. When I called, I spoke with Erica who was professional, knowledgable, patient and helpful. I was able to bring my car in within 2 hours of the call and my headlights were replaced in under an hour. I will return tomorrow for a tire rotation and have designated Auto Stop Falls Church as my primary auto shop. They provide you with a comprehensive diagnostic for free and will provide you with a report that prioritizes identified issues - they do not pressure you or intimidate you into thinking if you don't get this fixed now, you're minutes away from calamity. Erica also made me feel comfortable because she provided me with clarity as both a service rep AND experienced mechanic. This was the best experience I've had in years and my nerves - and wallet - have relaxed. Highly recommended.
Grace Marchello
★★★★★
7 months ago
Auto Stop Falls Church is my exclusive auto shop in NOVA. As a extremely cautious individual when it comes to auto shops, this place is trustworthy and non-predatory. When they give you a quote, they honor it even if other issues arise. They are the most transparent shop I've ever been to and list in detail all the work and always ask for consent prior to any work being done on the vehicle. There are no surprise fees or charges and they never tampered with my vehicle. Their staff is extremely friendly and helpful and can usually get you in the schedule the next business day. They offer free rentals and will even call an Uber/Lyft for you while they work on your vehicle. I've had welding performed, exhaust work, electrical work and inspections done on my vehicle and I couldn't be happier with their services.
Michael Tawney
★★★★★
4 months ago
Friendly guys and great service. They honored the warranty on my brake pads no hassle. They didn't try to sell me fluid changes I didn't need. When I had to replace a tire, they didnt try to replace all of them when it wasn't needed. Fast and communicative.
Myrtle Roy
★★★★★
3 months ago
I was pleasantly surprised to find this shop. My car was having engine problems and I took it to this shop for evaluation. High level of communication, reasonable prices and excellent customer service. They were even nice nice enough to pay for my Lyft ride to and from my house. I would highly recommend them.
Sûr
★★★★★
2 months ago
I was towed in with a dead alternator. They tested the new one extensively to make sure it worked, which was good, because it was faulty! As this would keep my car over the weekend and extend my hotel stay by an extra night, Bill gave me a discount and offered a loaner car for the weekend at no charge. And he even stayed about 15min past close (on a Friday no less!) to get me the loaner! They also gave my car a once-over, and pointed out things that were *actually* in need of repair (some fluids and my rear brakes), and didn't try to convince me to do it on the spot when it wasn't needed. I wasn't upsold on anything I didn't need, every interaction was respectful and friendly. Everything was explained to me with clarity and in detail. Fantastic experience to get me out of a bad situation!
Lien Lavaran
★★★★★
3 months ago
My favorite place ever. I have a 2016 Range Rover Evogue and the dealership charged me 3x what this place charged me for a brake fix. They cater to everything needed for my car and have snacks! LOL! I love Bill and everyone in the establishment is so personable and professional. I definitely recommend.
Andy D
★★★★★
5 months ago
By far the best auto shop I have ever used. Their customer service is top notch, their pricing seems very reasonable and transparent, and scheduling is very easy. They are very community focused and are obviously committed to their customers. Couldn’t ask for anything more in a local auto shop.
Stanley Roberson
★★★★★
Edited 4 months ago
I would recommend this shop to anyone that needs Auto work. I had a catalytic converter that they put in that didn’t work. They ordered a new one. Put it in. No cost to me. Plus they will send a LYFT to pick you up. Take you home and pick you back up when the car is finished!! Great customer service all around. If I could give them 10 stars I would.
John Keys
★★★★★
3 weeks ago
I use them for both of my cars. They do great work and have excellent customer service. Prices are also very reasonable.
Luca Weissbeck
★★★★★
a year ago
I recently went to AutoStop to get winter tires installed on my car. The team was professional, efficient, and got everything set up quickly. Not long after leaving, I had an issue with one of the tires and called them right away. They immediately sent someone to help, checked out the situation, and arranged for my car to be towed. On top of that, they made sure I got a ride home so I wasn’t stuck. What really impressed me was how they handled everything—it was a Friday evening, but they still managed to fix the tire the same day and even ordered me an Uber so I could pick up my car hassle-free. Their customer service goes above and beyond, and I really appreciate how they took care of the situation. I highly recommend Auto Stop Falls Church to anyone needing tires or car service. They truly stand by their work and care about their customers! Thank you!!
Anne McCleary
★★★★★
5 months ago
5 stars for my experience at Craftsman Auto in Merrifield on Merrilee Drive! Pete totally listened to me and worked to get my used car purchase road ready. All the staff there are professional. I highly recommend this place.
John Patrick Van Der Cruyssen
★★★★★
4 months ago
I showed up thinking they sold jumper cables as my car didnt start, and the owner Ted personally drove 15 mins to where my vehicle was with a jump box. They are absolutely professional and caring. 10/10 would recommend
JayCee
★★★★★
Edited 4 months ago
They do Quality Work , are good people and very knowledgeable.. It is also much cheaper here compared to Many other shops in this area that take advantage of the market trend of everything being 3 times more then it should be.. They replaced my water pump and Timing belt the same day I came and like I said saved me A lot...
Lea Ruiz-Ramon
★★★★★
6 months ago
The customer service provided was excellent in helping me navigate solutions. They also provided advice on the vehicle's limits to keep me safe while driving until I could get repairs done. I love the utmost respect shown to women at Auto Stop. It's entirely refreshing and appreciated!
Josh Flics
★★★★★
4 months ago
My battery had died and Lucas came within the hour to jump start and take my car to the shop. Free diagnostic and broke down the costs for each repair. Excellent service
Sean Good-Fontaine
★★★★★
7 months ago
When I told them that some required maintenance was abit out of my budget, they didn't try to scare me into doing it. I was given a realistic explanation of how long I have and what kind of problems I might face if I prolong it but most importantly that I did have time. A mechanic you feel you can trust is worth everything and I will be coming back again!
Ben merida
★★★★★
3 months ago
I rarely leave reviews, Jocelyn was an absolute dream to work with, she not only was very nice and knowledgeable but she also communicated quick and updated me on everything thank you Jocelyn again!
Adam Cornwell
★★★★★
3 weeks ago
Reasonable oil change and tire rotation price for the area, and friendly staff. I'll be going back in future.
Anthony Orr
★★★★★
9 months ago
Had a leaky brake line and brakes were failing, visiting from out of town. Called the Sister shop in Arlington and they could not fit me in and referred me to this location. Could not have been better! They were able to take care of my issue and get me back on the road pronto. They even had a loaner I could use because my part had to be ordered. Fantastic service great customer care you will not go wrong with this outfit.
Sharyn Bovat
★★★★★
7 months ago
I live in Florida but Hurricane season I keep my car and campervan in Arlington and this summer ran over a nail they fixed it and worked with my warranty company😊 then a headlight blew out, they fixed that too. Getting a lube and oil change today. Happy to have found a place to take my vehicles in the summer😊
