Auto Tech Plaza

LS S

★★★★★

Edited a year ago

They're the Only Place I go & Trust to Do My Oil Changes! They're Excellent with Most of your Auto Needs! In their Waiting area I like that they have a TV that shows a Program on Auto Repairs & it Gives you Great Advice especially on "What You Need to know so you can prevent yourself from being Ripped Off!" I learned a lot watching that program as I waited for my car that was being serviced! They're Friendly & Trustworthy! They Really Do an Outstanding Service! I will keep going back to them!

Ann Schwab

★☆☆☆☆

9 months ago

Pretty brutal last experience at Auto Tech Plaza on Platte. Originally found this store on Groupon for an oil change and stuck with them the last 2-3 years despite living on other end of town because the staff I consistently dealt with were always very kind, welcoming, and easy to work with even if wait times were longer. Used my extended parts warranty earlier this year to replace oil filter house without issue so when my struts started to leak I called to make an appt due to the seamless process I had just had. Noted on the phone call last week while making appt that I was going to be using the same exact extended warranty, had already called them to confirm struts were covered, and understood that not everything was guaranteed to be covered on work order. Within 5-10 minutes they texted over estimate for me to approve so they could order parts and I immediately approved. Confirmed my appt the day before and showed up the next day for my appt. Realizing I forgot the warranty paperwork in the car the second I walked in the front door, I ran back out to get it. As soon as I hand it to the front desk- it was immediate annoyance and frustration from the staff that they had no clue I was using my extended warranty for this repair and they would have wrote the estimate different had they known. Of course I'm baffled because that was exactly what I told the person that scheduled my appt over the phone and I even remember them saying my extended warranty company was easy to work with and this should be the same process as before. After asking how this lack of communication was my fault if there were no internal notes attached in their system, it just continued to go downhill from there with the specific employee throwing all my warranty paper on the ground by his feet and telling me to pick it up. From a logical point of view- the person who scheduled my appt over the phone the week prior is actually where the breakdown in communication happened because there were no internal appt notes at all about my repair which is why it was written incorrectly by the co-worker. Honestly this last (and obviously final) experience left me more confused/disappointed than mad because it truly made zero sense why they weren't believing me or realizing that as the customer what would I get out of this interaction by lying? Or at the very least from a management viewpoint , consider in the moment of customer interaction that this could very well be an internal team communication issue. Probably not something you should be taking out on the loyal customer who came into the interaction with zero issues assuming this would be an easy repair appt vs. how I felt leaving after being hassled, blamed, and gaslit with my personal property being chucked on the ground for me to pick up at this feet.

Laura Miller

★★★★★

8 months ago

If you’re looking for an auto shop, make this your place! We’re from out of town and they got us in quickly, took us in the garage to show us the exact problems, gave us a reasonable price, shuttled us to a hotel and had it fixed the next day by noon. Really impressed with these folks!

jay balcch

★★★★★

a year ago

I highly recommend Auto Tech Plaza! During the last cold spell I had no heat in my truck. Raven & Shawn did a great job getting me going again. They always treat me fairly and exceed my expectations. Great place to get your car repaired.

Jim Oberhofer

★★☆☆☆

11 months ago

I recently had a less then ideal experience with this business, which I had used for years. I was there for an oil change, and left with other problems (a part had not been reinstalled correctly) and when I returned to have this resolved their front desk worker seemed was less then helpful, and the best he could do was to reschedule for another day to assess who was responsible and deal with the issue. In the end the mechanic who had done the oil change ambled in and on inspection acknowledged the error and corrected it. He was responsive, and while I appreciated him, their sales staff should possibly move into another occupation where responding to a customer's legitimate concerns are respected and dealt with. Really, three visits, had this required another appointment, to get an oil change, seems excessive and unnecessary.

Malibu Mark

★★★★★

3 years ago

I don’t normally do reviews but these guys were just plain awesome and super friendly they took their time because my car was brand new so they were very careful and precise at the same time. They did a phenomenal job on installing a after market exhaust on my BRZ seriously 10/10!

Samantha Bustamante

★★★★★

a year ago

I can’t say enough good things about this place! As someone who isn’t very vehicle savvy, I need a mechanic I can truly trust—and this shop has always delivered. They are incredibly transparent, taking the time to explain every detail so I fully understand what’s going on with my car. They’ve never made me feel rushed or overwhelmed, which I appreciate so much. Sean, in particular, is absolutely fantastic! He’s always the one scheduling my appointments and going over all the details with me. He’s patient, thorough, and makes sure all my concerns are addressed. Sean truly goes above and beyond to make the process stress-free for me. On top of that, my car is always ready in a timely manner, and I’ve never had any doubts about the quality of their work. This shop has consistently been great to me, and it’s the only place I trust for mechanical issues. If you’re looking for a reliable, honest, and customer-focused mechanic, this is the place to go!

Jen White

★★★★★

11 months ago

Found a Groupon for an oil change at Auto Tech Plaza for significantly less than anywhere else. Brought my Challenger in and was very happy with the service they provided. They even rotated my tires and did a thorough inspection. Got me back on the road in a reasonable amount of time considering all they did. Great job guys!

Isaac Brisk

★★★★★

9 months ago

Auto Tech Plaza was great to work with they were very prompt on scheduling and the customer service was excellent. The employees were friendly and knowledgeable of the repairs that were completed in a quick and professional manner. I will definitely recommend this shop to anyone who needs repairs to their vehicle. Thank you for the outstanding service

Justin Williams

★★★★★

7 years ago

Great experience today at Auto Tech. My car was making a squealing noise, so we brought the car in at 7:30am. George was very helpful and professional, they diagnosed and replaced our alternator within a few hours. We are visiting from out of town so the speed was much appreciated. Would definitely recommend this shop!

Glenda Holcomb

★★★★★

Edited a year ago

Shawn and the crew were fantastic. Took my truck in for an oil change. He said we needed a radiator and would take all day to fix. We had work done a few weeks ago and they had installed a new radiator. I called them they talked with Mark. Dave at Body by Two Sweet in Buena Vista, worked with Shawn and took care of the entire cost. We dropped off the defective radiator on Buena Vista. Shawn said it would take all day. Had to uber my husband t o eye doctor. Shawn called at 1:00 said the truck was finished. We were all done and back on the road to Buena Vista. Can't thank Shawn and the crew at Auto Tech on E Platte enough. They saved the day!!

Mark Huff

★☆☆☆☆

Edited 3 months ago

Had them do an oil change on my car. When it was ready they had applied so much air freshener inside it smelled like a bottle of cheap perfume was spilled in my car. The odor was overpowering and offensive. I drove my car for about an hour and the odor permeated my hair, skin and clothes - there must have been an enormous and unbelievable amount of the air freshener put in my car. After parking in my garage, the whole garage smelled of the scent. I called and asked where they applied the scent and I was told it was to the cabin air filter. I removed the cabin air filter and it was clearly not the main source of the scent. I called again and was then told t was applied to the front floor mats. I washed the floor mats and the odor still permeated my car. I now have a fan blowing inside my car to hopefully clear the scent. Shawn at the store was of no help. Zach called me and offered to replace the cabin air filter and said in 5 to 7 days he hoped the odor would dissipate. NOT A SOLUTION! BUYER BEWARE! Update: it has been 5 months since I brought my car here. My car still smells like cheap perfume, albeit not nearly as strong. I'm convinced they spilled the scent liquid in my car, and the tech was not honest about what happened. Do not trust your car to this business.

Michelle Lawson

★★★★★

11 months ago

I wanna thank the Auto Tech team for their professionalism and dedication to provide honest and efficient service. Most importantly they have great communication and they take pride in their work I found my new car mechanics. I will only trust them with my car . Thanks guys -Kendra

Mike Vigil

★★★★★

3 weeks ago

Sean is always friendly and helpful. Nate is a great mechanic. Prices are fair. You can't go wrong here.

Patricia Noonan

★★★★★

5 months ago

Huge Thank you to the team at Parkor Auto Care Tire Pros for getting this traveler back on the road! Colorado Springs is lucky to have a team that will make sure your vehicle is road ready. The team handled all my issues in a timely manner and truly cared about my safety.

Carlos Cam

★★★★★

a month ago

I’ve been here a few times over the last year. Sean has always made me feel at ease about my purchases and always explains everything every step of the way. I appreciate that.

Veronica Harding

★★★★★

a month ago

They have great customer service and a very friendly staff! They are always willing to offer expert help, including helping you understand your repairs, and are just a great help in general. I feel like I am a valued and appreciated customer here, and feel very comfortable with the work my car is getting done as well!