About Business
Autobody Denton CARSTAR brings expert Car Repair solutions to the local community in Denton, TX, Denton. From Auto body shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Denton, TX appreciate their attention to detail, leading to a consistent 4.5/5 rating from 321 reviewers. By focusing on the specific requirements of the Denton, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Denton, TX and beyond.
Google Reviews
Jim Sharp
★★★★★
3 months ago
I was super-impressed by the consistent, timely communication (especially Marista!) and speed in handling my repair. I will definitely recommend CarStar to others!
Clifton Rowe
★★★★★
a month ago
I really appreciate carstar, very much for their professional care of our car. They well very caring, about the details. Thank you very much
David Riewe
★★★★★
2 years ago
They did an awesome Job with my 2020 Honda CRV. My vehicle was drive able so they did a thorough estimate, ordered the parts, and when they came in called me. I dropped my car of around 2pm on a Monday and had it back on Wed.
David Butler (Diamond D)
★★★★★
2 years ago
I greatly appreciate the constant communication with updates. More amazing is, once the parts arrived, I dropped my car off on Thursday and it was fully repaired with matching paint like new 6 days later!!! Very friendly staff! Thank you!
Faye Wright
★★★★★
a month ago
Carstar Denton was ultra professional from advocating for me with the rental car to pick up. I couldn’t be happier with the body repair work, their kindness, their courtesy and transparency. Thank you.
Sarah Doughty
★★★★★
a year ago
Took my car to them based on my insurance’s recommendation. I got regular updates on the status of my car and got it back in a timely manner. Despite the large amount of body work and electrical reprogramming that needed to be done, it came back in like-new condition. Highly recommend their customer service and technical skill!
Mia
★★★★★
a year ago
Just got my car back today and love it! I chose CARSTAR because it’s Hyundai certified and they did my car so good. It looks like my car was never even hit! All done in a timely manner and I got text message updates about my car. I highly recommend using them!
Shaik Rizwan Ahmed
★
☆☆☆☆
4 months ago
The shop people don’t value people’s time They over promise and under deliver Don’t pay attention to customers needs I visited the facility last Friday for an estimate for my car It was Friday after noon at 1 pm. Even though I was informed that estimate would take them 30 mins. I work was delayed and when I went back to the shop on Monday. I was informed that it would take the person handling my car to be not sooner than Wednesday. I would not recommend the shop as they don’t commit to what they say or make efforts to value customers time.
Bob Kim
★★★★★
Edited 2 years ago
September 2023 (2nd review) Carstars does it again! Special thanks to Matt and TJ (I learned the name of the painter) for repairing and repainting my new-to--me BMW 330i ZHP just right! Not two days after I bought this beauty from a friend, some low-life POS here in Denton keyed it. But since I needed a front bumper repaint and a dent fix on another door, it just got done all at the same time. Just like my front end repaint of my 1998 4Runner (below), Mat was willing to work with me on lowering my out of pocket cost as much as possible by allowing me to remove body parts to allow me to save on labor and reinstallation costs that the shop would charge. This actually allowed me to remove the black door and front bumper protection parts (black strips) and recondition them with a graphene-type black coating. Just like last time, Mats and crew did a solid job. I opted not to blend the rear passenger door panel to save a grand or so and they still did an excellent paint match! The key scratches along the passenger door are all gone as is the dent that the previous owner's wife put in it. Also, I had Mats and team paint the front bumper as it was faded pretty bad, and lastly there were a bunch of white door dings caused again by the PO's wife. Oh, the shop also does mechanic work. They fixed the rear passenger door's window regulator and now the window works as it should. The car looks AMAZING. She'll be a garage queen for sure for now and I have a bunch of little things I need to do to get it perfect. But again, the paint job is fantastic, the service was great, and the communications by all parties kept me informed and happy. Thanks again for the second time in a year, Carstars! ****** PREVIOUS REVIEW **** I had a great experience w/ the team at Denton Carstar and special thanks to Mats, who clearly understood that I was wanting to save as much money as possible but still want a quality paint job at the end. My beloved 1998 4Runner (owned since 2000) spent most of its life in CA and has been one of the best vehicles I've owned and has taken me to far off places but has reliably performed on the day-to-day stuff that life threw at me. Needless to say though at 275K miles, I didn't want to break the bank getting it painted. I called about 7 different places and 5 of them never returned calls so I went to Carstars because it was close to my work place. Mats understood that I am a car guy and take pride in this vehicle. He allowed me to remove some exterior parts that I knew how to do to save on money, and I really appreciated that. From there, he and the crew there turned my vehicle over to me in about 8-9 days. The paint looks great! Oh, the prior paint job from an autobody place in CA had delaminated at the 10 year mark as they said it would, so this was a repaint. Anyways back to the paint job, I don't see a single flaw and I hope it lasts as long as they say it will. So far so good, no complaints. Highly recommend that you talk with Mats! I've attached a bunch of before and after shots though the after shots do not have the fender flares and the antenna back on as I'm waiting for parts.
Jerry Van Wyk
★★★★★
2 months ago
Carstar autobody did a great job repairing my car. They were thorough and explaining the work that they were going to do and they did everything they said they would do. Very courteous and professional.
Charlotte Akers
★★★★★
4 months ago
Great service! Some one hit my car while I was out at dinner and CARSTAR in combination with my insurance, State Farm, got my vehicle in and out with in a week. They went above and beyond to make sure all aspects of my vehicle were addressed in the impact area and they worked really well with the rental company I was using. Painless!
Kelly Gingrich
★★★★
☆
4 months ago
They were very kind and did a great job fixing my car. The communication was lacking with the front desk staff. I had to call them for updates on the insurance claim and repair status which usually resulted in them needing to call me back after they gathered the info. But overall I’m pleased. Just not a 5 star experience.
Diego Granados
★
☆☆☆☆
a year ago
AVOID GOING HERE! The paint work was not done well. There were bubbles and scrapes in the paint, and some areas of my car weren't painted. Furthermore, the windshield was not replaced when I picked up the car, even though my insurance had paid for a new one. When I returned the car, I was told it would be ready over the weekend and I could pick it up on Monday, but it has been about two weeks and it is still not ready. "We will probably be done by end of the day" is what I keep hearing. In the last two weeks, I've heard the identical response three times. As soon as I pick up the car, I will update this review.
Kaylee Combest
★★★★★
a year ago
I generally don’t write reviews, but I definitely recommend Carstar after my first experience with them! They repaired my car after I got into my first accident and they were very helpful and explanatory. They made the insurance process very easy to follow and they did an amazing job restoring my car! The staff is also very nice, they finished super fast, and kept me updated every step of the way.
Christopher Timny
★★★★★
a month ago
Autobody Denton CARSTAR was a great experience fixing my vehicle. Great quality work and thurough communication from the adjuster, mechanic, and receptionist. They kept me in the loop through the whole process. Highly recommend taking your vehicle there for maintenance/repairs.
Deb S
★★★★★
6 months ago
Hands down the best team ever. Great communication and customer service. The were several steps and visits for the completion of the repair and everything went flawlessly. A big thank you and kudos to Austin who was always available, answered all my questions, and explained the whole process from beginning to end. Definitely will and have recommended.
Michele Boyd
★★★★★
2 months ago
Honest and Professional Service! I recently took my car in for repairs and couldn't be more satisfied with the experience. Kept us updated thru out the process. The team did a great job getting everything back in working order. What impressed me most was their honesty—they didn't try to gouge us with unnecessary add-ons or hidden fees, which can be hard to find in auto repair. The entire process was professional from start to finish, and the pricing was very fair. We will definitely use them again for any future needs and highly recommend them to anyone looking for a trustworthy mechanic!"
James Emerich
★★★★★
4 months ago
Very Professional and helpful! I was taken aback by the great job they did! My Car looked like New …even after getting hit Broadside by a Pick up Truck. Just incredible work and in detail! Thank you!
Tavi Scott
★★★★★
a month ago
1st accident as an adult. Didn't know what to expect. BMW had damage to rear right bumper, panel, sensor, exhaust...... Insurance recommended and Im glad they did. White glove service! First was given a visual estimate. Provided an estimate for arrival on parts. Ladies at the front took care of reserving my rental. There was a delay due to the winter storm but Zavery texted me with all status updates. She let me know when parts arrived and when my car was in line to be worked. I was contacted to confirm a time to pick up car when done. They arranged the pick up for rental. Austin was so detailed in explaining all the repairs that were made. I did have to take the car back because of a rattling in the exhaust. I was seen right away by Austin who took a look at my vehicle and fixed the issue in less than 20 mins. Exceptional work and service!
sandy1501 vision
★★★★
☆
2 months ago
Clean and professional auto body shop. The front desk girls were friendly and helped us right away after we called ahead. A technician checked the bumper damage and provided a quick quote. The waiting area was calm and comfortable, with small indoor plants that made it look pretty. They are certified for Kia, Hyundai, Nissan, and Infiniti. Highly recommend.
