AutoChoice Service Center

S Marie

★☆☆☆☆

7 months ago

They wanted to charge me nearly 3k to fix my ac. Charged me $100 just to be given that absolute scam of a quote. So glad I got a second opinion because it saved me over $1000. We are a low income family right now so it’s unfortunate that they tried to take advantage of us. Also the guy working at the front desk has no people skills. Rude to customers and also rude to the other people working there.

Corvette Jackson

★☆☆☆☆

a year ago

a absolute SCAM went here to see what was wrong with my air conditioning. they quoted me 2 almost 3 thousand. no problem, asked for my car back to explore other options. once I went to get my car they charged me 150$ for a “inspection” that I had no idea would cost that much just for them to look at it. i’m aware most mechanics cost an inspection fee but they usually let you know that it would cost before they do the inspection. they gave me a sheet of paper with all the parts needed. one of the parts I needed they listed for 800.. when you look up the part on google it’s no more than 250. also tried to charge me 70$ to install and replace a cabin air filter😂 basically they seen a female and tried to take advantage of her. will not be doing any kind of business here.

Jerry Jones

★★★★★

a year ago

Simply outstanding service, some of the best I’ve ever experienced at an auto service center. Lloyd was professional, honest, and incredibly knowledgeable. He provided valuable insights without any pushy sales tactics. The turnaround time was impressive, and their communication was exceptional throughout the process. I couldn’t recommend them highly enough. Thank you for such an amazing experience!

Destinie Rodriguez-Lopez

★★★★★

11 months ago

Genuinely good people who you can trust to give you honest advice and fair prices. I can’t tell you what a relief it is to be so far from my hometown and to have someone I can 100% trust and recommend for all of my car needs. Not only are they fair and educated individuals, but they’re very kind here as well. Definitely would recommend!

Candace Callahan

★★☆☆☆

6 years ago

Not impressed. Adam was nice and tried to help resolve my concerns with wait time and low coolant after a flush but I was already an hour and a half away with coolant so low I wasn't willing to risk driving it back to Bloomington just to get free coolant. This was after Lloyd told me I could only get the coolant from them or a Ford dealer which was absolute BS. Either Lloyd is ignorant or he assumed I was.

Rodney Root

★★★★★

2 years ago

Adam, Lloyd, James and Gary are all incredible guys. The whole crew over there is wonderful! Repairs are fairly priced. The guys are all honest, kind, and very good at explaining the work. Auto Choice is a professional, service-oriented local business and I’ve been coming to them for repairs, auto advice, and service for 10 years! I recommend Auto Choice HIGHLY. I once went to another chain/corporate garage for a major repair (timing chain) only because they offered 0% interest financing. Long story short, this ended up costing me almost $16k and I didn’t have a working car to show for it. Expensive lesson. I haven’t gone anywhere but Auto Choice since. I can’t recommend Auto Choice highly enough!

Guilherme Ikeda

★★★★★

2 years ago

Lloyd and the guys are great! My wife and I were unsure about finding a repair shop, and after reading the reviews, we decided to give AutoChoice a try. We took a car we were thinking of buying for a pre-purchase inspection and already liked the service from the start: fair prices, transparency, and clear communication. You don't feel like you're being taken advantage of at any point (unlike many other shops). Today, we brought in another car for some inspections and repairs and once again received excellent service! It's our go-to place in Bloomington for repair services! They really deserve the high reviews they have everywhere. We highly recommend it!!!

jay erickson

★★★★★

a year ago

My son attends IU and his older car needed an urgent repair. The nature of the repair made it impossible for him to drive the car home and have our usual shop work on his car. Trust is a big issue when choosing a repair shop. The team at AutoChoice Service was professional and thorough in making their recommendations. They advised what repairs were urgent and what items could be delayed for the time being. Their quote was fair and detailed. The job was completed on time. I highly recommend AutoChoice.

Hannah Fidler

★★★★★

a year ago

These folks are legit. I needed an urgent repair in order to travel home and they were willing to help me out even though they were swamped. They didn’t make any promises they couldn’t keep, they told it exactly like it was, and still somehow miraculously got me back on the road. I’m so glad the tow truck driver recommended them - they did everything they could and they did great!

Noah Ainsworth

★☆☆☆☆

a year ago

Went in for a simple alignment and instead got a “inspection”. Waited an hour and a half for them to come out and say they can’t do it. But don’t worry the “inspection” is $40 though, with everything I already knew was wrong with my truck:) Professional flimflammers.

Oesten Nelson

★★★★★

9 months ago

Fantastic service, very knowledgeable techs that are very willing to admit “we can’t be 100% sure because of the proprietary computers on the car…”. They are very reasonable/free with providing diagnostics even if it takes them a couple hours.

Hali Erwin

★★★★★

4 years ago

Great place to take your vehicle. I called Monday and they had me in on Wednesday. I arrived about 15 minutes early, and they were ready for me. One mechanic checked over my vehicle, diagnosed the issue, gave me his personal opinion on how to deal with it, and sent me to where I needed to go. Front desk was professional and very thorough. They didn’t charge me a dime even thought it took about 30-45 minutes of their time. I had previous work done there about 2 years ago, and it was the same as it is now. Highly recommend!

Lexie Pearson

★★★★★

5 years ago

Adam and his crew are wonderful! I had minor repairs that needed to be addressed and they did so quickly and carefully. Adam explained to me what I needed to know about my car and even walked me to the garage to show me exactly what had been done. Two other customers were served while I was at the shop and he treated them both with the same kind of professionalism and excellent attention to detail. All around great group of people and great value for great work! Highly recommend this shop!

Karina Villa

★★★★★

2 years ago

Adam and Lloyd were so helpful. My car broke and I had to tow into their shop. They were responsive, professional and fixed my car within a couple of days. So happy I found a reliable place to take my car for repair. I will definitely recommend Auto Choice to all my friends.

Alanna Holtke

★★★★★

3 years ago

Some of the nicest guys in town. I can’t rave about them enough. They got my car in fast, got it looked at, fixed, and back to me within the day. As a young college student I often find that auto places try and take advantage of me. Here they treated me with respect and clearly explained everything that was fixed. They gave me an itemized list of the all maintenance and charges as well. I definitely will continue to be a customer here!

Christopher Herbert

★★★★★

5 years ago

I had an emergency that required me driving 1,600 miles to and from the east coast. Last minute I called the Team at Auto choice to see if they could perform an inspection to make sure I was in good shape to travel so far. They were able to squeeze me in last minute. Not only did they accommodate me, they performed a full inspection that uncovered that I was dangerously low on transmission fluid. So low in fact that their could have been significant long term damage had they not caught it. I love my car and I love this place! 10/10 These guys ROCK!!! Oh, and their prices are definitely easy on the wallet and well worth the service provided!

Lee Coryell

★★★★★

2 years ago

I have been a loyal customer of auto choice for years now. I can't recommend them enough. Really willing to work with people and give me advice that's best for me, not their business. I have been screwed over by mechanics in the past, and this is not one of those places. I ask Lloyd if I can tip him every time I go, and he says no every time. The people here are just so extremely helpful, honest and fair. It's a good mechanic for people like me who don't know anything about cars.