Autohaus Schmid

Stephanie Hamilton

★★★★★

3 years ago

Brought in my BMW E46 that needed a lot of work - they did a great job explaining everything that was wrong, suggestions on what to prioritize budget-wise, and did a great job with the repairs. Reasonably priced and runs like new now! They were also kind enough to wash it while it was there (which it desperately needed). Thank you for your expertise & attention to detail!

Jackie Narvaez

★★★★★

7 years ago

In the past, I was constantly afraid to be taken advantage of. I don't know much about the mechanics of a car and therefore always felt helpless or the need to bring a guy with me to a shop. However, my recent experience at Autohaus Schmid has changed my thoughts on mechanic shops. The staff did a great job of making me feel comfortable. The mechanic who helped me did an amazing job at explaining what was wrong with my car and what I needed. They did not try to sell me anything extra and I did not feel like I was being taken advantage of. I felt like they genuinely cared about giving me the best car service possible. It was a refreshing experience! I highly recommend Autohaus Schmid!

Emily Wirowek

★★★★★

3 years ago

Paul of Autohaus Schmidt is a honest automobile mechanic and an excellent communicator. Somewhat of a rarity in my experience with other shops and dealerships. Our 40 old SL was unable to be serviced by the local MB dealer because very few of the dealership’s staff of young mechanics have the technical knowledge and experience to service a vehicle of this age. However Paul and his team understand cars. Whether you have an old car or a new car, Autohaus Schmidt can assist you. I took my brother’s Volvo their this week for an much needed overhaul and overdue maintenance. This team took care of me. Honest and far priced, you will not be disappointed.

Porcelain Kilt

★★★★★

Edited 5 years ago

Paul was friendly, courteous and professional. He even showed me the old roter discs and explained to me what went on; then recommended a smog testing facility which I went to the same day and was happy with that outfit too. I’m glad I found my car doctor as I’m new to the area here. Full respect to Autohaus Schmid.

Dr. OK

★★★★★

3 years ago

I am new customer. I brought my BMW here for service/maintenance. Paul and his team are very friendly and trustworthy. My battery needed to be replaced, which required some extra time. Car was ready by the end of the day. This is my new car shop. Thank you

Ina Eaglin

★★★★★

3 years ago

My husband dropped my car for thermostat check due to engine light and fan coming on. We made an appointment and was quickly have it scheduled. Before that, I went to the Mini dealer and was told it will take 3 to 4 days for the part to come in and has to be ordered first. I was frustrated with the dealer and search for a place that will help fix the trouble right away. We found Autohaus Schmid. I'm very happy with the service especially the service that we received from Josh and of course of the staff. They fixed my car on the same day that we brought it in. Overall, I will definitely come back and refer all of my friends, neighbors to go to Autohaus Schmid. Great service!

Mandy Hay

★★★★★

2 years ago

A few weeks back, my friend and I were road tripping from San Fran to Big Sur, and we had just gotten on the road when his vehicle started overheating and smoking. We pulled over immediately into Autohaus Schmid. Even though they weren’t able to fully service our vehicle because it was a Buick, the manager came outside to take a look and give us some direction on what the issue may be. Their expertise and willingness to help two people in need (who have literally no car knowledge whatsoever) fix the problem and get to where we needed to go is met with the deepest gratitude!

massoud shayegan

★★★★★

4 years ago

Accommodating, friendly, competent, prompt, and very honest. This is shop with a long history and a well-deserved great reputation. During my first visit, the owner, Paul, and Jaime, one of the technicians, enthusiastically resolved an issue on my car that had previously baffled other high caliber shops in a matter of minutes at a very reasonable cost.

natalie mazzanti

★★★★★

3 years ago

From the minute I call there I always have a really good feeling when I am finished with the conversation I have complete confidence in their work Paul is really accommodating he goes out of his way fit me in on the spur of the moment. They do the work quickly and thoroughly. And before they do the work Paul make sure he explains everything to me that needs to be done and is really patient with me if I don't understand what he's talking about which I really appreciate. When they tell me my car will be ready it's ready you know to be picked up or if not sooner than when they said it would be ready. I am never you know held up on time or anything because they're running late I have a really great experience every time I bring my car there and I will not bring my car anywhere else and I have a 2007 Audi A4 and I'm just really happy that I found them because finding good customer service and good quality work for a vehicle is very difficult and very hard to do. I'm really grateful that I found them and even though I live in Pacifica I bring my car there and will continue to do so. I highly recommend this place to anyone who needs work on your car thanks again guys I appreciate it!

Adam Kiu

★★★★★

a year ago

I’d like to extend a genuine thanks to Paul and the Autohaus family - I had some minor engine trouble that would have cost an arm and leg. When I gave them a call, they slotted me in quickly, charged me an honest amount, and went above and beyond and helped me and test everything to make sure I was set. What was expected to be a 15 min job took 30-45 minutes and they didn’t sweat it. I’ll be bringing my work here from now on. Thank you Paul and team!

Wendy Andary

★★★★★

5 years ago

From the second we spoke to this business, we were treated with honesty and respect. They fixed our 2013 Mercedes for less than half of what our local dealership quoted us, which saved us thousands! And they had it ready for us to pick up - just a day after we dropped it off! Now, it runs like a dream! Incredibly good work, super fast turn around, and truly reasonable and fair pricing! Thank goodness we found this place! It's now our go-to place when our out of warranty Mercedes needs anything fixed! A+ Service! Thanks again!

Jamie Russo

★★★★★

3 years ago

I can not say enough good things about Paul and his crew. I hate going to the dealer. I love coming here. They are so nice and trustworthy and transparent. Very comfortable for women. The last time I went in, Paul had to run a diagnostic on my car and he put air in my tires and filled my washer fluid. Just to be nice. These guys are the best.

Kaidi Dai

★★★★★

a year ago

called morning of asking for a brake checkup/repair and managed to snag the last available appointment for what seemed like a while! was nervous because it was my first time getting car work done on my own + was slightly taken aback by the prices which were on the higher end out of the repair shops i considered, but the whole experience was so productive, comfortable, and stress-free (got in and out with new brake pads within three hours while other places didn’t have openings until next week) that it was totally worth it. would highly recommend :) thank you so much to paul and everyone else for helping me out!

Cheryl Dickerson

★★★★★

6 months ago

Really nice auto repair shop. My car drives so much better after service here. I have a Volkswagen Tous

Mary Lau

★★★★★

11 months ago

I heard some noise when braking and I call Josh at Autohaus Schmid on Wednesday, and he was able to take me in on Thursday and take care of my brake problems. Like always, when there is an issue with my car, they will immediately take me and resolve the issue. I am a female driver and know nothing on car. Their immediate attention to my car is greatly appreciated.

Barry Hilton

★★★★★

a year ago

This was our first visit to Autohaus Schmid. We have been very disappointed with the main Mercedes dealer and other garages around the San Mateo area. As soon as we met Paul, we realized that we had come to the right place to get our Mercedes serviced. We got an estimate of costs upfront, which was not possible with some other garages. Very friendly team and very professional. We found out that it is a family business, around 50 years old. To stay in business that long you must be good. Mechanics get a proper wage and don’t work on commissions, so they are not recommending unnecessary work. We have no hesitation in recommending Autohaus Schmid. Final price was as anticipated and the service was far better than we had at the main dealer. Look forward to seeing you next year for our service. Can you do Hondas as well? If so, I bringing that to you to service.

RB M

★★★★★

a month ago

Outstanding! A classic "getting ox out of the ditch". We had flown into San Jose and were driving north when we realized our rental Land Rover needed a key battery - and was annoyingly being reminded frequently by the rental SUV... Pulled off of 101 onto Broadway, hoping to find a European Auto Dealer to try to locate a battery instead of returning to San Jose. Saw Autohaus, pulled in, explained our dilemma, and owner immediately offered to help, was able to determine the correct battery, which he had in inventory. Pleasant and enjoyable to talk with, he replaced the battery and we were on our way - and he refused to take any payment for the part. As luck would have it, I had lived only a few blocks away some 60 years ago, when Burlingame and the entire area was quieter - a simpler time, and a great area. I/we really appreciate the timely effort on our behalf. I'm only sorry that we live on the other side of the US, otherwise both of our German cars would be routinely serviced here... Very highly recommended.