Shaffer's Tire & Auto Repair

fredman1085

★★★★★

11 years ago

Don and Allan are really great guys and mechanics. I've been going to them for years and have always felt fairly treated with good results for my cars, which have varied between mini-vans, Toyotas, Hondas, and Buicks. Both old and new. They are down to earth and are willing to explain the problems with no mumbo-jumbo. These are the guys I recommend to all of my friends without hesitation.

Han Kim

★★★★★

2 years ago

Had to get my tire repaired a few times and this place was always super fast and friendly! Wish I could get all my car work done here.

Adam Broadway

★★★★★

7 years ago

I've been a long-term customer of Nick's Honda, and after Shaffer's took over I was worried if the same level of excellence and honesty would be maintained. Seems birds of a feather, flock together - Steve Barrese and the team at Shaffer's Tier and Auto Service are cut from the same cloth. Honest, Quality, Confident and Customer focused. H I G H L Y R E C O M E N D E D !

walter heinzer

★★★★★

6 years ago

Fixed my Panamera Right rear tire in less than a half hour! Very professional and thorough. My go to place from now on since Porsche dealer won't fix flats.

Lucie Hurdalkova

★☆☆☆☆

8 years ago

They put cheaper tires from China on my Audi and I had to put air every week.. that's was reason I return the tires and got my money back....I don't go there any more... I don't recommend! after many years they should know which tires are good and not...

Carter Maslan

★★★★☆

17 years ago

Steve repaired a hole in my front tire that ended up having a slow leak despite his best efforts. He even tried a second time before concluding that I needed a new tire. Without my prompting, he refunded the repair charge when I purchased the new tires even though he had invested the time to try to save me the expense of new tires.

Robert Ramirez

★☆☆☆☆

3 years ago

Terrible customer service by far at any tire shop I've ever been too. We were from out of town and were going to travel far and noticed one of our tires had a screw in it. This tired shop was the only one closest to us. We showed up on a Monday morning and the shop was completely empty and we got off to ask an employee about our situation and their response was "We have no space in the shop to change your tire" when the shop was completely empty. Overall terrible customer service, very rude and in my opinion just laziness in the staff

Peter Aiello

★★★★★

a year ago

This is the only place on the San Francisco peninsula that I will purchase new tires, have tires repaired and front wheel alignment. Their prices are reasonable and service is extraordinary.

Micaela Angeli

★★★★★

4 years ago

The mechanics here worked on my vehicle quickly, they were very friendly and explained all the work that was going into my car and kept me updated regularly on the progress. These guys are great!

Don S

★★★★★

11 years ago

Artisan was able to fix what my previous mechanic had Mickey Moused. There were several ways the repair could have gone to perform it correctly. I left the repair decisions in their hands, and they were able to solidly correct the problem at the lowest priced option. This speaks to their ability and honesty. Since then, I have brought my car back to them for other repairs. I now consider Artisan my go to shop, and recommend them to anyone looking for auto repairs and maintenance.

Debbie Hirth

★★★★★

11 years ago

Love Alan and Don. They do a great job on my Highlander Toyota and no job is too big or small for them. They always make time for me which is wonderful as I've had at least two flat tires and they squeezed me in and turned my vehicle around quickly. Have had all of my vehicle servicing done here for years. Very professional shop.

Cory David

★★★★★

a year ago

Just got back from Shaffer's after having them mount and balance a new set of tires on my sixteen year old Silverado. There are many tire shops between my home and Shaffer's in Burlingame but I learned the hard way that to find someone who takes care of your car as well as you take care of your car is not an easy task. All my cars have fancy wheels sized 18," 19," and 20." After having used both large chain tire shops and independents with varying and sometime disastrous results, I researched and found a five star shop in Shaffer's. Paul and Steve are very friendly but also respect your property like it was their own. Your wheels will be in the same shape that they were in when you dropped your car off but the tires will be new. You get premium service at reasonable prices and they don't charge for the "kid glove" treatment. If you care about your car, whether it is a Ferrari or a Silverado, especially if you care about your wheels, make the effort to use Shaffer's Tire & Auto Repair and you won't be sorry.

Ricardo Rodriguez

★★★★★

11 years ago

Don and Allen were awesome. I was able to schedule an appointment for my 90k mile service pretty easily according to my schedule. They also drove me to and picked me up from BART so that I didn't have to fend for myself getting to work. I had told them that I was preparing to take a long trip in the car and they made sure to notify me of anything that might need replacement or maintenance like my A/C belt and tires. It's been three months since the 90k service and the car is running strong. I will be going back to them for anything else my engine needs.

Mindy Wei

★★★★★

11 years ago

I have been going to these guys for over 11 years! They are honest mechanics and pleasant to work with. They always give me great feed back on all my concerns. My cars all run great under their care. I trust them so much that I recommend them to all my families and friends.

David K

★★★★★

3 years ago

I had a nail in my tire while traveling. I was worried about the shops telling me to get a new tire l, etc. to upsell me on the service. Stopped by the shop after reading the reviews. Very thankful that I did. The gentleman at the shop was straight forward and honest. He didn't rush me to get to the locking bolt either as we had luggage in the trunk that needed to be removed to get to the parts. Definitely recommend the shop.

Nick Miller

★★★★★

3 years ago

This shop is great and highly recommended! I took my Subaru to Shaffer’s after running over a pothole and damaging one of the rims. Customer service was friendly and professional. They are an honest shop and after identifying the problem, gave me options and recommended the cheapest one to help save me some money. Turnaround time was fast, and their prices are very reasonable. I’m very happy and will be back again, thank you!

Jason Stine

★★★★★

7 months ago

My car was starting to shake/vibrate and I knew I needed to get something fixed. I initially took my car to another mechanic who gave me a long list of proposed repairs including new tires with a big price tag. They said the main reason why my car was shaking/vibrating was because they thought I had a bent rim on one of my wheels. I told them it was too much and they submitted a 2nd service proposal within my budget but not including new tires. Because I was not yet comfortable accepting their service proposal just yet, I decided to get a 2nd opinion and chose Shaffer's. And I'm so glad I did! He immediately said the shaking and vibration (as well as the car veering off to the left) was all because my tires were too worn down and coming apart. He said I didn't have a bent rim - it was because an air pocket had formed between the tire and the metal part of the wheel, causing the tire to bulge and thus the shaking/vibration. Sure enough, after 4 new tires, the veering and shaking was solved the car drove smoothly again! By choosing Shaffer's I was able to get a correct diagnosis of the problem and it fixed for a reasonable price!