AutoMax Ocala

Audrey Williams

★★★★★

6 months ago

I had the pleasure of trading in my old Mercedes and buying a beautiful 2022 Ford Ranger from Ryan Cruz here at AutoMax and if you were to ask me for one word to describe my experience, I would tell you that one word does not hold enough meaning for the ease, professionalism, and personable manner of purchasing a vehicle from this establishment. With their wide variety of quality vehicles it was hard to make a choice but I am ultimately pleased with my decision and I will be for years to come, thank you AutoMax and thank you Ryan.

Kaitlyn Artau

★★★★★

3 months ago

Phenomenal auto shopping today at Auto Max Ocala. Big thanks to Frank, Ramon & Matt for getting me into the exact vehicle I wanted at a great price. This transaction was zero stress, and completed like I was hanging with old friends. Auto dealers should take lessons on customer service from these guys. As a senior woman I truly appreciated the kindness and respect afforded me here! Thanks guys, You Rock! Kate & Little Liam

Samara (Blushing Rose Diaries)

★★★★★

a month ago

Matt and Josh took really good care of my son today. I went in thinking we were going to be wasting our time since he didn’t have extensive credit history but they were able to get him in the car he wanted with no cosigner.

Matthew C Lewis

★★★★★

4 months ago

I visited AutoMax this week and bought a new car. Haley helped me find a car within my budget and it was even marked down. She talked me through the entire process and made I knew what was going on during the process. Once it was time to sign the paperwork, Andre explained everything that I was signing and how much extra the gap and extended warranty would be. I am so very pleased with my purchase and I love my new car. Thank you Haley and Andre!

S. El

★★★★★

2 months ago

Haley Smith was incredible. We’ve never felt so comfortable with a person in a sales setting. She was very thorough talking through our options, giving helpful advice and has a friendly personality. Never felt pressured or like we were getting scammed or anything. Totally streamlined process, got to drive away in our 2018 Cadillac ATS within an hour and a half. Other dealers should take notes. Thanks a bunch Haley and Andre! 😁

Melanie Ruiz

★★★★★

5 months ago

I had a great experience with AutoMax. This was my first time purchasing a car from a big dealer. Our sales representative was Haley Smith, she really was wonderful! She didn't breathe down my neck or make me feel rushed, but let me take time for myself to see what I wanted. She was very knowledgeable, kind, and helpful. If anyone needs a good sales rep who knows what you need, go see Haley.

J Shizzle

★★★★★

2 months ago

What a Great experience at Automax. The showroom was extremely clean. Cars were very nicely detailed. Haley was great from start to finish. She was extremely responsive with any question I had and if she did not know the answer, she would find it for me. Annette was also great in finance and I was in and out of the dealership within an hour. I highly recommend purchasing from Automax. What a great experience.

Em

★★★★★

2 weeks ago

I just bought my car from Automax and Rich from sales made the whole process so easy and let me know what was going on every step of the way. He was so friendly and personable he took away all of the jitters/anxiety of buying a car! I cannot recommend him enough! Andres in financing was such a huge help and explained things so well, he had my monthly payment right in the range I had put on my pre-approval application and honestly it was just spot on and such an easy process.👌🏻💯 Highly recommend Automax!

Nicole Stanley

★★★★★

3 weeks ago

I recently purchased a Toyota Corolla, and I couldn't be happier with the experience! From the moment I walked into the dealership, the staff was incredibly helpful and attentive, guiding me through the various options and features of the Corolla without any pressure. The Corolla itself is a fantastic car. It's fuel-efficient, reliable, and has a surprisingly comfortable interior for its class. I especially appreciate the advanced safety features and the smooth ride quality. It's clear that Toyota has put a lot of thought into making this car a practical and enjoyable choice for everyday driving. Overall, the combination of excellent customer service and a top-notch vehicle has made this car-buying experience truly exceptional. I would highly recommend this dealership and the Toyota Corolla to anyone in the market for a new car!

I'm Busy

★★★★★

a month ago

Kyle and Matt were fantastic yesterday. This is I think the 4th car I've bought from AutoMax over the last 25 years. They are an Ocala staple. They are always friendly and straightforward. Yeah, I get hit with dealership fees and pay more than I would from an individual seller, but sometimes it is worth it to have peace of mind about a used car and to be able to finance versus pay everything up front. I bought a vehicle outright from them in the past though, and they were excellent with that transaction too (even brought the car 30 minutes away to me to test drive it back). I know they will go out of their way to get me into a car when I need it and they will make the process as painless as possible. I was helping my daughter buy her first car this time, and as always it was a great experience. Easy, not too long, and treated with respect and courtesy every step of the way. They don't BS and they don't act shady. I'm still driving the 5 year old vehicle I bought from them 6 years ago, and hopefully my daughter will be driving hers that long too. I will keep coming back as long as they're around!

Donna Beck

★★★★★

3 months ago

So, typically I'm very loyal once I find a dealership but I stopped in at AutoMax Ocala on Friday and found myself working with Victor Fitzgerald. He listened to what I was looking for, he listened to what I didn't like in the vehicle that I just purchased in June and he listened to what I wanted to spend. He was so knowledgeable on the vehicles that they had on the lot. He showed me the vehicles they had based on the information I have him regarding price, features and desires. He found me the PERFECT vehicle. Before I left he had my phone was connected, seat adjusted and sent me on my way thrilled with my new purchase. I have to say I was impressed with the dealership itself, too. The selection, prices, cleanliness and friendliness was on point. Matt Gianikas was the next in line as the sales manager. The entire sales process took less than 1.5 hours which is amazing. They was ZERO pressure to purchase extra things to jack the price up. I appreciated that they respected my time and budget during the finance process. Fast forward to this morning, which is 12 hours from when I bought my car, and we are back working with Victor on a 2nd vehicle!! That's gotta tell you something. Anyways, I'm so glad I stopped in and found the perfect vehicle for me. Oops, I did it again...we would up with another car today! His and Hers. Victor and Matt handled this deal with the same professionalism and diligence. I'm kind of worried we will have a motorcycle from them soon, as well.

William O'Neal Realtor

★★★★★

a month ago

Victor at AutoMax of Ocala made the car-buying process smooth and stress-free from start to finish. He was professional, knowledgeable, and took the time to answer all my questions without any pressure. I really appreciated how straightforward and honest he was throughout the entire experience. He helped me find the right vehicle for my needs and made sure everything was clearly explained before signing. The whole process was efficient, and I drove away feeling confident in my purchase. If you’re looking for someone who is easy to work with and genuinely helpful, Victor is definitely the person to ask for. Highly recommend!

Sara Rodriguez

★★★★★

a month ago

I had a great experience working with Matt and Benny when purchasing our car. They were professional, honest, and incredibly helpful throughout the entire process. They took the time to answer all of our questions, made sure we felt comfortable with our decision, and never made us feel pressured. Everything was smooth, transparent, and stress-free. If you’re looking for a team that truly cares about their customers and provides excellent service, I highly recommend Matt and Benny. Thank you both for making this such a positive car-buying experience!

Leonardo Mendez

★★★★★

a month ago

My experience with frank & matt in shorter words was Amazing . Going and shopping for a vehicle should be a pleasant & great experience and this crew delivers . Smooth quick and easy . If you are looking for the best experience in shopping for a car give them a go . Will be doing future business with them no questions . Thanks again fellas

Melanie Mellinger

★★★★★

a month ago

Benny is extremely helpful. We purchased a Nissan Frontier from him. There wasn't any of the high pressure sales, and even after the purchase was complete he was able to help me with the questions I had regarding my truck. We purchased the truck on a Friday, and on Monday Leah also called to ask how we were liking the truck and offered to help us in any way she could. The entire staff was polite, gracious and professional! I will highly recommend AutoMax to anyone looking for a vehicle

Melanie Lambly

★☆☆☆☆

2 weeks ago

Arrived today to look at cars. Was greeted by one salesman and passed off to another named Michael. We specifically stated we wanted to look at Hondas and Toyotas $13k or under. He began by showing us Nissans. We reiterated that we were only interested in Hondas or Toyotas. Micheal showed us a 2016 Toyota Corolla for sale on their site on his phone. We agreed we wanted to see it. When he pulled the car around we were shocked to see the front driver hubcap was missing... I asked how long they had this vehicle for and they said a few weeks. I questioned why they hadn't fixed the hubcap yet and another salesman mansplained to us how hubcaps worked. As we walked over to the car, Michael pulled two handfuls of trash which included an empty energy drink can out of the car and quickly handed off to the other salesman. We both questioned why they wouldn't have cleaned the car out and they stated they were using it as a "runner". Ok?? Micheal was going on to my friend about the car, and I tuned him out while I looked around the car which had rusted rims, pitted rotors and was clearly in a front end collision. As soon as I saw the front end damage I walked around to my friend where she was about to start the car, and it wouldn't even start. I mentioned to the salesman that it had been in a front end collision and he told me "you know your stuff" and showed me the carfax which showed not only front end damage, but also rear end damage. It was at this point we decided to leave because, what the actual hell was that. We did not receive any apology or explanation. Just excuses from both salesmen. Would avoid at all costs.

Destiny

★★★★★

a month ago

Great experience all around! Maykel, Haley, and Matt were all wonderful to work with. Maykel was very patient and understanding with us when we didn't immediately purchase a car, and helped walk us through some of the concerns we had. Haley helped us work a great deal on the car we did decide to purchase. And Matt was very friendly, and very helpful, took us through financing step by step and explained everything very throughoroly and clearly and got us a great deal on financing!