Automotive Experts

Kanai

★★★★☆

a year ago

Ryan is very professional, knowledgeable and has outstanding customer service. He answers all my questions and concern. The Mechanics perform quality work that isn't rushed and delivers their products on time. It's very difficult to find a great, professional mechanic. Well, look no further. They're truly "Automotive Experts"! Thanks for a great work you do!!

Erica Slate

★★★★★

a year ago

I love this shop! The place is clean, the people are nice, and I feel like they really care and really listen. They even went above and beyond by sending pictures of a few things that they found that needed repairs. They really built trust with me quickly. A few years ago we had to move to Washington due being relocated due to work. I've had my SUV for 22 years, it's in good condition and runs well. On this model the vacuum hose can get knocked out of place easily which can cause air to blow on my feet constantly which drives me nuts. Usually I have had to take more time off work to go in and get this fixed because they did not listen to me when I explained about the hose during the initial drop off, but THEY listened and I got it back without any problems at all. I'm really happy that I found such a great place because even though my SUV is pretty old at this point, I really love it and want to keep it running as long as possible. I'm excited about getting all the new tech perks that come with a new vehicle, but this is my first vehicle that I bought for me, and I still love it and am not ready to let go just yet, and with this place, I know we're in good hands.

Ray Carr

★★★★★

10 months ago

Fast,friendly and they stick to their quotes. Ryan stayed a few minutes after regular closing so I could get a ride to pickup the car. I have used them several times. Very reputable company with good service and reasonable prices. Highly recommend them. Close to home in Covington. 2012 Hyundai Equus, not the easiest car to work on.

Keith Lee

★★★★★

Edited a month ago

I bought my tires at Les Schwab. The vehicle started to vibrate when I was in Montana. I took it to a Les Schwab there. They balance the tires. The vibration didn't go away but if I stayed under at 68 mph it was OK. I drove it home took it in Automotive Experts and Nick diagnosed it in no time. I had a bad tire. I had 65,000 miles on the tires, so I bought new ones. Problem solved! In today's world, more often than not I'm shocked at how much everything costs. NOT HERE! Nick and Ryan are not only great at what they do, their prices are always reasonable. Give these guys a try. You'll be happy.

Tony Thede

★★★★★

10 months ago

I was really happy with my experience. They charged far less than another shop and their work was completed on time. I usually have trouble having my diesel vehicle fixed because not every shop has experience with them.

Tren Walker

★★★★★

a year ago

We’ve been taking all our cars to Automotive Experts for a couple of years now and couldn’t be happier. They offer exceptional service, are trustworthy, and are reasonably priced. The staff is friendly and professional and always provide honest advice without hidden fees. It’s clear they genuinely care about their customers and their vehicles. If you’re looking for a reliable automotive shop, Automotive Experts is a great choice!

David E

★★★★★

a year ago

I brought my vehicle in because my air conditioner was not working. Another shop tried to diagnose my vehicle.And want to replace everything under the sun because they weren't sure what was wrong. I took my vehicle here and they were able to quickly and accurately diagnose what was wrong with my vehicle and get me back running in about a day (for about 1/2 the price) .This was my first time here but I will definitely be coming back for any future repairs.

Keith Lee

★★★★★

6 months ago

I seldom an impressed with the speed of getting something done, the quality of the work and the price. AUTOMOTIVE EXPERTS GOES BEYOND MY EXPECTATIONS EVERY TIME.

Brian Pounder

★★★★★

6 months ago

Automotive Experts is my go to for all my domestic vehicles! Nic is one of the best mechanics I’ve ever had the pleasure of working with.

Rocky Chenaux

★★★★★

Edited 6 months ago

Automotive Experts repaired an electrical issue for me. They did a great job at a reasonable price. I would highly recommend them.

astraflyr

★★★★★

6 months ago

Great work on my Fiat. Got an oil change and tire rotation. I’ll definitely go back.

Carolyn Parris

★★★★★

4 years ago

We started with Automotive Experts out of convenience of location and got such a good deal for tires and then an oil change that when we needed a full brake job we pretty much knew where to go. Out of curiosity, I got an estimate elsewhere first and they wanted over $400 more than Chris (Manager who is professional yet personable; honest and knowledgeable)wanted at Automotive Experts. As expected, they exceeded our expectations and for a great price! We won't go anywhere else for our car's needs. The service, experience and prices are just too hard to beat! Go see Chris at Automotive Experts!

Be Whal

★★★★★

3 years ago

I dropped off my 2019 CX-9 using the night drop (wicked helpful, and a very thorough form!), wrote down what I thought was needed to be done: 60K service, spark plugs, brakes, transmission, front and rear differentials, with an addition to find and fix what was needed. Was provided a very reasonable quote for what I asked for above, plus the addition of needing a new battery (original to the car) and picked my car up and it runs like new. I’ve only good things to say about this shop, as this is the second vehicle I have had serviced here. Top notch service, priced right, and done right.

Tim Frostad

★★★★★

a year ago

They took care of getting the truck towed, replaced the fuel pump and found the short to the gas gauge that another repair shop couldn’t find. Great job and thanks again. Very friendly and expert repair.

Chong Sun

★☆☆☆☆

2 years ago

We had the most frustrating experience working with the guys here. The person we talked to is super rude and utterly unhelpful. First they did a simple check on our engine for the engine oil leaking issue. But without fixing anything, they charged us 160 bucks. When I decided that we are not fixing our car here. The guy simple says that the best way to get rid of our car is to donate it in the current condition since no dealer is going to want it. Save yourself some money and energy and go to any other places. The unprofessionalism is utterly stunning...

Grace Barber

★★★★★

5 years ago

I needed a quick, last-minute pre-purchase inspection for a car I was about to buy that seemed to have a problem with the back left axle support. I lucked out in calling this place first! They were able to fit me in straight away. The owner and his coworker looked at the back left axle and did a once-over of the rest of the underside of the car and told me that although I should get the back left axle fixed in the next 40k miles or so that it was safe and good to go! Quality people and quality work. I definitely intend to come back here!

Raya Scott

★★★★★

a year ago

Very knowledgeable staff. Very helpful and pleasant/professional on the phones also. I am so happy to have found this shop. I appreciate your care and kindness today. I WILL be back for any future repairs on my vehicle. Thank you!