About Business
AutoNation Collision Center Mesa is a leading Car Repair specialist serving the Mesa, AZ, Mesa area. They provide a wide variety of solutions, including Auto body shop, Auto dent removal service, Auto glass shop, and other Car Repair tasks. Boasting a solid 4.3/5 rating from 229 verified reviews, their reputation precedes them. As a locally-owned business in Mesa, AZ, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Mesa, AZ.
Google Reviews
Neftali De la torre
★
☆☆☆☆
5 months ago
I want to share my experience, which began on October 6, 2025, and turned out to be the worst I have ever had with an auto body and paint shop. I trusted this place because they promised a “professional, high-quality job” with a lifetime paint warranty, a proper drying booth, and a detailed process that included removing and sanding the bumper. Unfortunately, the reality was completely different. The same day I picked up my car—even while it was raining and later when I examined it more closely—I noticed the horrible job they had done: paint drips, visible dents, peeling areas, and a completely misaligned bumper. It looked nothing like the professional result I was promised; it was a disaster from the very beginning. To make matters worse, when I returned to request a repair, the response was unprofessional and disappointing. They told me that none of their painters were willing to redo the job, and instead of taking responsibility or offering a real solution, I was met with multiple excuses. Just a few days later, the car looked as if it had never received proper work at all. I feel deceived, disrespected, and extremely disappointed after trusting this shop with my vehicle and my money. I do not recommend this place under any circumstance. When a customer pays for a service, the minimum they should receive is professionalism, accountability, and respect—and I received none of that here.
Matt Lockhart
★★★★★
10 months ago
Autonation did a great job on my vehicle. Needed to replace a broken spoiler. These folks found a discontinued part, painted it and installed it perfectly. It’s an old car and the job was rendered flawlessly. Highly recommend this company, at least this location. Kent was very helpful and communicative. Pictures I’m producing are a bit dirty due to lack of car wash. The spoiler is tight, perfect fit
Mark DeSimone
★
☆☆☆☆
2 years ago
I have been back 3 times to try and get a bumper painted and aligned correctly. New Corvette with paint peeling around the headlights, the MGR said easy job, we have certified Corvette tech's that will do the Tech Service Bulletin on the Head lights and it will not peel again. I went to pick up the first time and the paint had a run in it and dimples all over, and they scratched my headlight, go back the second time and my car was filthy, it was brought in clean. I had to get a water bottle and a microfiber to clean the area they worked on, it was passable but not perfect. The paint started to peel again within 3 days of me picking it up, found out they never did the Technical service bulletin. I bring back the 3rd time and they assured me that it was perfect, dimple in paint, scratches, misalignment of front bumper. They do not have the Managers to do quality control or the workers to paint a bumper correctly. Again this is a 6 month old car.
Valerie H.
★★★★★
Edited 6 months ago
After an accident, my mechanics recommended me to go to AutoNation Collision Center in Mesa for the repair because they have great reputation. I am so grateful for that recommendation. I was very impressed with Kent Healy, the Estimater. He is kind, courteous, and incredibly knowledgeable. He keeps me updated on the progress of my car every few days. I asked him why he would take time to do that for every one of his customers because it's so time consumitng. He said that if his car was in a repair shop he would like to know what's going on with it. So, he makes sure that his customers receive updates from the start to finish while their car is in his watch. Also, Celesta at the front desk, she is amazing at treating every customer who walks through that door with kindness and respect. Every time I call for a specific concern, she is patient and thorough in answering every one of them with great details. What a great place to do business with!
Greg Owsley
★★★★★
3 months ago
Robert has always taken good care of me here. He's a true professional! They did great work on my RAM 1500
Gayle Genalo
★★★★
☆
6 months ago
My car looks great. The rental car pickup and return needs improvement. No one showed up from Enterprise to pick me up and I had less than 6 hours notice that my car needed to be returned that day. I feel a 24 hour or more notice should be given.
Derek Palomino
★★★★★
a month ago
Robert was a real pleasure to deal with. Had my car repaired quickly and they even help pay for rental.
Bill Dean
★★★★★
5 months ago
The service was excellent from time walked in door to picking up car. Also, the car was completed in only 4 days, much, much faster than the estimate. Kudos to everyone at AN in Mesa
Richard Robbins
★
☆☆☆☆
5 months ago
Had some body work done and that was okay but they replaced the passenger side headlight/turn signal assembly and after a year the turn signal doesn’t work right. They used an aftermarket replacement that was only warranted for a year
Ronak Singh
★
☆☆☆☆
6 months ago
🚨 WARNING: STAY AWAY FROM AUTONATION COLLISION 🚨 ⭐ 1-Star Review ⭐ I had the worst experience with AutoNation Collision and want to warn everyone before they trust this place with their car! Here’s what happened: 🔥 1. Damaged My Mercedes After Roof Repaint After a simple roof repaint, my key fob stopped working and ignition started showing “key not detected” errors. Car was perfectly fine before! ❌ 2. Zero Accountability Richard Moiza and Justin Kemper kept denying everything instead of helping. They refused to take ownership of their mistake. 📞 3. Endless Delays & Excuses Weeks wasted chasing answers. No updates, no solutions — just constant frustration. ⚠️ 4. Misleading & Unprofessional They misled me about insurance coverage, making the entire process longer, costlier, and stressful. 👎 5. Customer Neglect Instead of solving the problem, they kept passing the blame and refused to coordinate with my extended warranty company. 💡 PRO TIP: Before you hand over your car, take a full video of your vehicle inside & outside. They deny damages and make you fight for proof. Bottom Line: Unprofessional. Dishonest. Zero quality control. Avoid AutoNation Collision at all costs! 🚫
Wences Lopez
★★★★★
Edited 3 years ago
John Helped Me Out With My 2011 Camaro SS and was very professional, highly recommend as he kept me in the loop of what was being worked on in the car throughout the process , and found more damages my insurance initially did not find and helped bring my car back to life😌
Jeannie S
★★★★★
7 months ago
AutoNation Collision Center is a great place to get your vehicle repaired! My electric vehicle was in pretty bad shape after being hit, but AutoNation Collision had my vehicle looking brand new in no time. From the friendly front desk, to the expert mechanics doing the repairs, thank you to all of you for a job well done! And then there's Kent, who helped me from day one. Kent really knows his job and does it well, going above and beyond to keep you apprised of everything happening with your vehicle repairs, from start to finish! You couldn't ask for a more knowledgeable, friendly person to be in charge of seeing that your vehicle gets repaired and returned to you in "like new" condition! Thank you Kent, for all you do...you're the best! And thank you AutoNation Collision Center!
Richard Moiza
★★★★★
2 years ago
The Team at this Bodyshop is top notch! Many of the Professionals have been there for Over 10 years. You can Trust them!
G. Ryan Bitter
★★★★★
8 months ago
I’ve unfortunately had a few vehicles worked o. By the team at AutoNation auto body. Each time Kent Healy and the rest of the team have gone above and beyond to help out. (And not because I’m repeat business!) They are also absolutely amazing at what they do! They are very detailed and and thorough. The repairs look great! I won’t go anywhere else!
Chavonne Davis
★★★★★
a year ago
The service I received was everything I needed to feel comfortable with my claim. My repairs were set easily at a time that was convenient for me. I was always provided status on my car. It was ready earlier than initially indicated. The car wash highlighted how well the car looked after the repair. Thanks so much.
Christopher Worrell
★
☆☆☆☆
Edited 7 years ago
1.5 years later the cheap tie rod they installed started breaking down allow with that created damage to the driver lower control arm. Cheap and low skilled service/installation is going to cost me $800 out of pocket. Honda/Midas both agreed that the shop who replaced it installed the tie rod incorrectly.
Nila Abeja
★★★★★
11 months ago
Auto Nation did a fantastic job on my car repair. My car was ready earlier than the expected date. Thanks to Louie for keeping me posted everyday on the status of my car. He was very helpful & accommodating. I highly recommend Auto Nation to my family & friends.
David Gentile
★★★★★
a year ago
I had a very pleasant experience with AutoNation Collision Center in Mesa of the repair of our 2016 Honda Odyssey. They were very professional, courteous, and communicative throughout the entire process. They did a phenomenal job on the repairs and paint all while getting everything done a week earlier than expected. I 'highly recommend' this center if you need work done on your car!
Mary.faulkner Tillieann
★★★★★
a month ago
There was no difficulty scheduling car repair as for my schedule
Cyber Mutt66
★
☆☆☆☆
2 years ago
It’s bad enough AutoNations auto sales won’t work with you. Their Collision Centers takes 3 weeks to replace a small front bumper, and they don’t bother themselves with the smaller damages, even when it was all part of the same claim, and it was the other guy’s fault. They don’t clean the car either. Not going to anything AutoNation, ever.
