Gerber Collision & Glass

Amanda Bell

★★★★★

9 years ago

I was backed into with a tow hitch, which completely ripped my passenger's side open. I was very upset due to this being a brand new car! The other party was found at fault of course. I called my insurance company and then I called Gerber! My car was towed within the half hour! They were in contact with me the entire time, gave me a detailed list of what had to be done, and I didn't have to deal with the other insurance company! They took care of everything! My car was there for about a month due to it having near $9000 worth of damage, but I was expected to get it Nov 18th and got it on the 2nd instead! I can say that I was very impressed by the work that was done! It looks like nothing ever happened to it! Came out of the shop looking like it rolled off the lot! Fully detailed, buffed, and waxed! The process was fast, easy, and quality work was done! The staff was also delightful. Thank you Bob and Jessica for making everything so easy!

Lisa Schlachter

★★★★★

2 years ago

Professional and very helpful. Nicole was amazing at getting us the assistance need to fix our vehicle. She called to keep me updated. The customer service at this location was wonderful!

Brando Bee

★★★★★

5 years ago

The staff is incredibly friendly! It is so nice to call a business for the first time and receive a warm welcome from the phone staff. I had them look at my vehicle and received my estimate in a timely manner. Can't say enough about this shop and definitely recommend them!

Sara M

★★★★★

8 years ago

Front office staff is incredibly kind and welcoming during your stressful time of being without your personal vehicle. I chose Gerber through my insurance carrier and I love that I didn't have to worry about submitting any type of documents, Gerber handles it all. Only a small complaint, but not enough to lower the stars on my review: My car took over a week longer than originally proposed to me. I kept getting told it was being pushed back. I finally spoke to Lynn and she let me know there was additional damage that was found on its way into the paint shop. Not an issue at all! However, communication could have been a little better as to why it took my car to get painted over a week. It was during the holidays, which is a busy time for everyone, so I understand. The repairs look great, and I'll be back to have other cosmetic details fixed in the near future! I would recommend you take your car there for any cosmetic damage repair!

John Kent

★★★★★

6 years ago

Excellent paint job. When they said they would not be able to get the dent out of my hood I was a bit taken back but Gerber got it out. It took them only a day longer than expected and it was because they found another dent they wanted to address. Excellent work. Great service. Fantastic staff. I recommend.

Be Mo

★★★★★

Edited 5 months ago

Great customer service, great work and finished quick.

Brigette Vega

★★★★★

5 years ago

I have never had to get repairs on my car before - I recently had something happen to my car that needed to be fixed. I want to thank Sean and his amazing team for getting my car back into tip top shape!! Looks brand new! From the quote, initial appointment drop off and pick up it was SUPER easy, convenient and great quality. Very professional, friendly staff. I was referred here by a friend and I was not disappointed. If you are planning on getting anything repaired don't think twice about it!! Come here!! You will be taken care of!! Thank you Sean and your team!!

Don Hughes

★☆☆☆☆

Edited 5 years ago

A good place that you can leave your car for body work if you have the time! Almost 3 weeks and still have not started repairs...😫

AZ Dust

★★★☆☆

Edited 5 years ago

Gerber did me dirty. Long story short, I had engine issues after a collision repair and it turned out to be from the installation of the oem replacement bumper (they left an air inlet blocker plate in place causing turbo issues. This caused me major headaches trying to trouble shoot and fix the problem on my own since they would not offer assistance after I reached out many times. The body work was decent that was a positive. I see you (Gerber) replied. If you would like more info it would be extremely helpful if you provided a specific email you would like to be contacted at. Im not going to give you a name or private email on social media, and the job was through insurance and I don't have a work order number. But I imagine your response was just to save some face?

John M

★★★★★

6 years ago

I had my 2008 GMC sierra fixed here recently and I'm very impressed by how Sean and everyone there took care of my truck. Very professional! I highly recommend using them for collision repair

Shawn

★☆☆☆☆

Edited 2 months ago

Nasty miserable receptionist, inconsiderate staff. Acting like I'm supposed to be the expert on auto body repair to make a quote easy for them. Lazy and unprofessional.

William Mehlhouse

★★★★★

10 months ago

I don't think I know anyone that has a desire to be a "regular customer" at an auto body shop. Similarly, I'm not acquainted with anyone that strives to need to visit their dentist often enough to have been invited to each of their 6 adult children's weddings. Neither did we set a goal for ourselves to need auto body repair as often as possible in 2025, yet we've patronized Gerber Collision & Glass on E Main St in Mesa twice already this year. The first time was in January, after me and another driver decided we were going to occupy the same exact space in the same exact lane at about 45 mph, and again this past week after a driver (who probably should have given up operating motor vehicles when he turned 158 years old back in 1997) decided to aggressively cut the line at a well-known burger joint drive-thru and smashed into the left rear corner of our SUV. But I digress. Ok, so we chose Gerber (E Main in Mesa, AZ location) the first time because it was close to our neighborhood and recommended by our insurance company. We chose to use Gerber the SECOND time because they were so awesome the first time! I gotta give kudos to Ben over there. He is the General Manager, but also Shop Supervisor, Receptionist, Auto Body Repair Tech and probably the Gerber Softball Team Captain. He wears many proverbial "hats" there and does it all with a smile. They are really quick on repair time and do absolute top-notch work. We also love that they arranged for a ride for us to pick up our rental car (paid for by the other driver's insurance company) at the time we dropped off our vehicle for repair and then took care of returning the rental after we picked our vehicle up. I highly recommend this Gerber Collision & Glass to anyone else that is prone to dents.... or dentists ;-)

Landon Finter

★★★★★

11 months ago

Got sent here from insurance after someone hit me. Great customer service, quality work. Went above and beyond to take care of me and get the repair done quickly. I don’t leave many reviews but want to emphasize that this is a top notch team and I highly recommend them.

Joshua Bakst

★★★★★

10 months ago

Working with Ben was great. He took the time to examine my car door and go over all my options. They replaced my broken window switch & lock assembly in a matter of hours, which was awesome. Extremely happy with the results. Highly recommend!

Connor Pelton

★★★★★

3 weeks ago

Best in the biz for Alfa Romeo repair. Went above and beyond and were very professional. A+.

Graciela Reyes

★★★★★

3 years ago

HIGHLY RECOMMEND! My car was in a car accident after 8 months of me having it, BRAND NEW, only 10 miles on it when I got it. This car means everything to me, and to see it in its condition that it was in, made me so upset & angry. Brent & his team did an amazing job making my car brand new again. They replaced everything & I left the lot happy & very emotional seeing how good of a job they did. Very grateful for this company & all their hard work!

Lorenia Halvorsen

★★★★★

3 weeks ago

I recently had my 2025 Subaru fix for a minor accident, from the moment I walked into the parking lot Ben came out and greeted me with such sincerity that made me feel I had choosing the right place, Ben was very sweet and empathetic about my situation, he was also very truthful on the time this will take for my car to be done, Shawna (front desk) was very knowledgeable and sweet and made the whole experience less stressful.