AutoNation Ford Panama City

Jenn

★★★★★

a month ago

Called yesterday for an appointment and they were able to get us scheduled for the very next day. We brought the truck in early, and they accommodated us right away, completing an oil change and additional maintenance within a couple of hours. Taylor Anne was fantastic! Great communication, efficient, and clearly on top of everything. We really appreciated the walkthrough video from the service technician; it was a nice touch and made the process feel transparent. Everyone we interacted with was professional and helpful. The waiting area was clean and comfortable, with water and a variety of drinks available. One small suggestion for improvement: it would have been helpful if shuttle service had been mentioned proactively. We had already paid for a Lyft before learning that a shuttle was available. We also appreciated that they offer a military discount, which was a thoughtful and much-appreciated gesture. Overall, a smooth, efficient, and positive service experience.

Dianna and Marion Gates

★★★★★

3 months ago

Purchase my brand new 2025 f150. It did not come with side steps. They gladly ordered them. I took it in. They installed them. Miss Lori at the counter was very nice and helpful I love my F-150 and my AutoNation store. Thank you!

James Tumey

★★★★★

Edited 3 weeks ago

I have to say I had an amazing experience buying my new truck from Mike. He was very attentive and not at all pushy like some car salesman are. He explained everything and didn’t push things we didn’t need. The finance guy was also very courteous and not pushing stuff we needed need. He explained everything and what options would be best for us. The whole transaction was very smooth and enjoyable. I will definitely be back to do business with them again. If you are looking for a new vehicle and don’t want to be pressured definitely go to AutoNation Ford. Thanks for a great experience.

Kelsey Bartels

★☆☆☆☆

Edited 7 months ago

I almost never leave reviews but feel the need to after my experience. I would not recommend buying from here. I’ve boughten 6 cars from dealerships before and this was the worst experience. I understand wanting to make a profit but they wouldn’t even negotiate with me for a fair sale, even as a returning customer as my husband also bought his truck through them two years ago. The trade in value they offered me wasn’t even up to value of blue book. I ended up selling my vehicle to carvana for $8000 more than what they offered me. They then tried to tell me they were selling the vehicle under value, except when I put it into blue book they were actually selling it above value. Upon completion of the sale, they told me they were taking the vehicle back to detail, and when I got it, it was covered in water marks and lubrication grease left all over the seats. I even found what appeared to be dried up oil on two of the windows and doors. The undercarriage and rear window also looked like it went through the Sahara desert to get here, it was covered in orange sand. Not impressed at all. I didn’t even get a thank you for my business.

Chasey McNemar

★★★★★

4 months ago

“Zack Attack” (Zachary Chitwood) was absolutely amazing! He knew exactly what I was looking for, and we made a deal when we found the perfect truck we were looking for! Bought the truck before they even detailed it! Zack filled up the tank and had it detailed as we were finishing up paperwork. Zack's energy is something else! He definitely knows how to make things less stressful and was just awesome to work with. Z in finances was pretty amazing! He helped us through all the paperwork process with ease! I will definitely be coming here in the future! Thanks guys!!

Christopher Lancaster

★★★★★

3 months ago

Devon Farrell did an amazing job from start to finish. After cruising the lot several times and going back and forth between an F-250 and an F-150, Devon provided great advice and never once pressured me into buying a more expensive truck. The experience with AutoNation Ford was smooth and stress-free, and I truly appreciated his professionalism and honesty.

George Primavera

★★★★★

a month ago

Went in for my King Ranch 30,000 mile service. John was my service advisor and provided excellent professional service. Because my vehicle was there for two days, he provided a new F150 to use during my vehicle service. The overall service provided my Ford Panama City was excellent and look forward to using them again during my next visit.

Raymond Miller

★★★★★

3 months ago

Very good to work with! They helped me when others wouldn't try, I had quite a bit of negative equity and they were actually able to set me up with a new vehicle. Very pleased with the business and service! 1000000% recommend.

Danny Lindsey

★★★★★

6 months ago

After researching online, my wife knew exactly which car she wanted. Pete, our salesman, was on point. Very friendly and knowledgeable. Zafar, our finance associate, was also top notch. Very friendly and expeditious. My wife loves her new Camry and I enjoy riding with her. Thank y'all so much. God Bless. - Danny & Kelly Lindsey

Jake Vanderford

★★★★★

2 weeks ago

So far so good they got a cool coffee machine big screen TV with all the channels me and butternuts came here for an oil change

Jim Bell

★★★★★

4 months ago

The Salesman Sam was just outstanding as well as the Finance people. I got the Black Mustang GT I wanted. I had a Great Experience at the Dealership and I would highly recommend them to anyone looking for a new vehicle. I’m Very happy with the Mustang!!

Underarock13

★★★★☆

6 months ago

My first couple of trips to AutoNation did not go as planned. Unfortunately, the sales associates I dealt with at first didn’t seem interested in making a deal or even believe I had the credit to do so. Part of this is because I refuse to run my credit until we’ve worked out the numbers. Thankfully, after some frustration with those initial experiences, I met Darryl Colona, who turned out to be a wonderful salesperson. When I moved from the new car side over to the used car side, the difference was night and day. Everyone there was awesome, from the finance manager to the sales associate and sales manager. I got exactly what I was looking for. The whole process was smooth, and Darryl handled everything through text at my request. By the time I pulled up on my way to Mobile, Alabama, it was truly sign and drive. We were there maybe two hours, the fastest car purchase I’ve ever had, and I’ve bought many vehicles in my life. Thanks to the great team on the used side, I didn’t head over to Panama City Toyota, which had a similar vehicle. I had planned on buying new, but the sales associates there simply wouldn’t give me the time of day or even talk about the numbers. They flat-out said they were the cheapest in town, take it or leave it. Instead, I purchased a 2024 Bronco, not a cheap vehicle by any means, and I couldn’t be happier. If you stop by, definitely check out the coffee machine while you’re there! Logan Richardson and Irene Richardson

Ryan Martin

★★★★★

2 months ago

Great experience. Professional and personable service. Stayed late to get us taken care of. Thomas and Victoria were great. So helpful. We love our new Explorer! Would definitely buy from again.

Kacy Older

★★★★★

2 weeks ago

Michael Behr was a wonderful salesman he went above and beyond and make sure I got the best deal I could get. I am 100% satisfied and I’m loving my new truck. I 100% recommend them to anybody in the market for A new vehicle he will go out of his way and make sure you’re getting what you want and he will do the best he can!! I got a 2018 Toyota tundra. It is a beautiful truck.

Matthew Grengs

★★★★★

3 months ago

I started the special-order process for my 2026 Transit 150 back in August 2025 with a long list of tech and safety features we needed for my wife’s art business. My sales associate, AJ Hartzog, guided the entire process and was patient, responsive, and professional—especially as I double-checked every detail on the build sheet. The van came off the assembly line at the end of October and arrived at the dealership the week of Thanksgiving. AJ called right away, and we met the Wednesday before Thanksgiving to see it and finalize everything. The experience was smooth from start to finish. The van is exactly what we wanted—fully loaded and a true game changer for transporting my wife’s artwork. Even after the sale, the AutoNation Ford Panama City team kept delivering. Someone called the next day to let me know I qualified for an additional rebate, and AJ followed up again to make sure everything was going well. AJ and the rest of the AutoNation Ford Panama City team were outstanding, and because of this experience, I’ll continue to rely on them to service both my F-150 XLT and our new 2026 Transit 150. I highly recommend AJ and AutoNation Ford Panama City.

Patrick Foy

★★★★★

3 months ago

Great car & truck buying experience. Sales, Service & Management Team outstanding. Knowledgeable, not wasting my time… no stupid sales-hustle…respectful of their competition. Great inventory. 2 different vehicles purchased. Ford has always been a great product line for us .

Dale West

★★★★★

2 months ago

Amazing - Start to finish! Stephen McWhorter and the entire management/financing staff were caring, professional, AND legitimately fun. Great experience, where questions and/or issues arose they were swiftly and professionally addressed… Enjoyed the experience so much that we are looking to purchase a second car from this dealership within the next week or so… 100% recommend!! BEST in Panama City by FAR!!!! I absolutely LOVE this truck!!