All Pro Watercraft & ATV Service

Leslie Grant

★☆☆☆☆

Edited 2 years ago

I'm so furious that I could scream. I purchased a tohatsu motor from all pro 5 years ago, and it has been one of my largest regrets. I should have never wasted my money here. When the motor was installed onto my boat, the through bolts weren't sealed properly, and my transom had been leaking. When I took the motor off so that I could repaint my boat, the transom poured out water that it had been holding from this mistake. I can't even begin to express how upsetting this has been. Edit: I stand by my statement above. 5200 is the only way to go. Marine silicone is what was used, and it LEAKED. And you are presumtuous about how I care for my motor because I don't drag my motor on the bottom. I have all of the paint on the bottom of my foot. I only added this review at the time that I did because that is when I really started doing Google reviews, and Google prompted me to review my experience with this business. However, I noticed this problem and became outraged by it the first time that I serviced my motor and painted my boat. When I serviced it myself. So no, you don't have any record of me coming to have my motor serviced with you, and you won't. Your employees don't have the time of day to help anyone anyway unless you are buying a motor. Apparently, they are too busy scoping out the bad reviews on Google and trying to clap back with sassy responses instead of trying to do better. Good day, sir.

Tracey Coker

★☆☆☆☆

8 years ago

I took my 2016 ski in to have a sensor light looked at. The All Pro sold me on replacing the prop and an oil change. Total bill was almost $900. Worst part was that when I took the ski out of the water, I removed the drain plugs and let all of the water out. I then put the drain plugs back in, then delivered it to All Pro for service work. I picked the ski up the next day and it was raining, also the ski was sitting up against a fence. We immediately put the ski back in the water because we run a commercial business. All Pro decided for some reason to remove the drain plugs, not put them back in and failed to notify me that they did this. Long story short, the ski dank and the engine is shot and it will take $4K to repair. I called the owner several times and each time he hung up on me and told me it was my problem! If I had taken this to the local Yamaha dealership, they would have atleast worked to help me resolve the problem. I will NEVER use these guys again and I will tell everyone how I was treated and how they didn't have the guts to speak with me, instead would hang up. This is a very expensive experience I would encourage anyone else to spend the money and take it to a reputable dealership.

Mark Aviles

★★★★★

4 years ago

I have a 2017 Yamaha jet boat with twin engines I bought used. Had alarm on starboard engine. I replaced an O2 sensor but alarm was still going off. Checked the 2 known locations in my area that work on jet boats. One was months behind on work orders but All Pro said it would take about 2 weeks. Dropped the boat off on Thursday 2-10-22. George called me Monday 2-14-22, said he cleared all my codes on both engines and I had no more alarms. Said he needed to take it out to a lake for test run to be sure there was no issues. Tuesday 2-22-22 George called again. Test ran boat with no issues found and boat was ready to be picked up. The amount he charged was fair for what he did and he was quick and professional. Picked up my boat and plan to take it out Sunday. If I need work done again on my Yamaha I will take it back to All Pro Water Craft. Thank you George

Dawn Fallin

★★★★★

4 years ago

Mr. Joey was exceptional. You could not ask for a better business and I am saying that in regards to all businesses not just Marine repair shops. They went out of their way to help us out and the service time was top notch. We dropped off our barge for repair on Monday. Well not just repair, we ended up needing a new motor and was back in the water on Friday. You could not ask for a better person. Thank you Mr. Joey!!!!!

Ron White

★★★★★

7 months ago

I have a 2013 rhino 700. All pro been taken care of all its needed repairs since day one. Thank you!

William “Bill” Tedder

★★★★★

a year ago

Joey is s great guy bought a river boat from him. He explained everything to us

Samantha Ellis

★★☆☆☆

3 years ago

When I dropped off my jet ski they said it was 3 to 4 week wait which was fine. They called and said they had to pull the motor out to fix the problem. That was fine. They Called the next day said they replaced the fly wheel. And when they went to put the motor back in he decided to do a compression test. Didn't have full compression. Told my boyfriend in his professional opinion it'd be better to use for parts. Than to spend the thousands of dollars to fix it. We went with his opinion. Paid our $500 something that was due. Couple weeks later we look inside the jet ski. The motor was in pieces and not attached to anything and it looks as though it was just dropped in there without a care. The $115 2 month old battery wasn't in there. Called multiple times because the person that worked on the skis wasn't there. Then told me it didn't come in the shop with battery and that we were out money. My boyfriend called up there then told me to go get a battery from them. When I got there to get a new battery the guy made me feel bad bevause he was oit $180 for the brand new battery he had to give me and told me there wasn't a battery in it. I walked out with the free battery. The guy was great when I was a paying customer but as soon as he did something wrong I was bad person. I won't EVER go back there. I'll order my parts offline before I have to deal with the people all Pro again.

Frank Nail

★☆☆☆☆

Edited 2 years ago

I've been to their store Twice first time to buy parts they were very rude the second time no one ever came in the office to sell me a part I will find another dealer to go to I will not recommend. I did not come in with an attitude btw how would you have known I never spoke to anyone George. I can see by the passed reviews if you don't get a 5-star rating you throw a temper tantrum and belittle the person you sir have the attitude. It's your business you can choose to be arrogant I can choose to take my business elsewhere. You could learn from Harts Marine very nice people easy to work with.

Larry Beach

★★★★★

2 years ago

Joey did a fantastic job in helping me purchase my new 15 hp Tahatsu. He took all the time in the world and I never felt rushed or bothered by asking him question after question. I can easily give them 5 stars and would recommend them to anyone looking for a new outboard. Thanks Joey for helping me to purchase a great motor from some great people. Larry Beach

Gary Spoto

★★★★★

a year ago

Joey and his team are talented mechanics. Straight shooters, and good guys that go the extra mile. As a customer, I felt like they cared about my return business.

Chris Callahan

★★★★★

a year ago

I trust George and his team to keep my 2021, 27’ center console in top working order so that I can take my family offshore, and bring them back safely. Their customer service is incredible, and they provide whatever my boat needs, in a timely manner, and at a reasonable price. In fact, I recently had my boat there for service, and in addition to the routine maintenance and repairs being completed, I was able to have it detailed there as well. Having everything well-done, and at one place, is very convenient, especially since the boat is lift-stored. I highly recommend All Pro Watercraft & ATV Service!

Ed Wach

★★★★★

7 years ago

Bought a pair of used jet skis a few weeks ago and had my oil filter blow up and spew oil in my FZS. Called George Friday morning. He had me in Friday afternoon and saved my weekend. I have been in PC now 15 years and this was the best customer service I have received in this town. Recommend??? More like "You need to go here for any PWC/Boat SERVICE" "GO NOW!!!"

Douglas Dykes

★★★★★

9 months ago

All Pro has been taking care of my Watercraft for years now. I had a VERY special to me trip planned for Mom, Aunt and dear friend for Mother's Day. At the least minute I discovered something was wrong with my generator. I reached out to All Pro and explained my situation - I said normally I would not push hard but this TRIP is very special to me and my family. Within 2 hours All Pro was at my dock. Problem was diagnosed and fixed super fast!! Needless the trip will go as planned. When All Pro takes care you soon I know you will be leaving them a 5 Star Review too!! Ty again All Pro and God Bless! Doug Panama City FL

Christopher Howard

★★★★★

3 weeks ago

Called looking for a part he had one didn't mind helping me with the information real helpful and knowledgeable definitely will be recommending and using them in the future

I'm That guy

★★★★★

3 weeks ago

Call up there looking for fuel pump for a jet ski I was having an issue with got on the phone with Joey ended up getting the part I needed very helpful very knowledgeable definitely be using their business in the future Hope you enjoy them Gatorades and slim jims appreciate you Joey

Cody Rowan

★★☆☆☆

4 months ago

I stopped into the office a week or so before bringing my jet skis here for service in order to get a quote and ask if they would offload my jet skis when I drop them off. They told me that they would be able to keep them on rollers on their lot while I take my trailer home to do my own repairs. When I took my jet skis in for service, I was advised that the guy who is trained to offload them was not there. I told them no big deal and that I could come back Monday morning when they open to get the trailer. They said that would work. On Monday morning, I arrived right at opening to let them know I was there to pick up my trailer as mentioned before. The guy I dealt with developed an attitude with me because I was there early. The jet skis still needed to be offloaded, which wouldn’t have been a big deal for me to wait. However, the guy walked out the doors and told another employee that the “damn guy is already here to get his damn trailer.” If the situation would’ve been handled in a more professional manner, I would’ve gladly waited. Due to hearing their conversation and feeling uncomfortable with the lack of customer service and professionalism, I told them that I would be taking my jet skis and leaving. The minor inconveniences were not the issue here, but the behavior of that one guy drove me away. Through reading other reviews about this place, and seeing the owners responses to those reviews, it appears this is a common customer experience here. Wish he would’ve just asked me to kindly wait, I had no problem with that.

Matt Johnson

★★★★★

2 months ago

They had me a bit concerned at first, I was told they don't take appointments. But they had my boat out of there and running great the next day. I knew. It was most likely a small problem. But without an appointment, I figured it would be sitting there a week or 2. And their charge for the work was reasonable.