AutoNation Nissan Chandler

Luis Barraza

★★★★★

4 months ago

### ⭐⭐⭐⭐⭐ Outstanding Car Buying Experience! I recently purchased a vehicle from AutoNation Nissan,and I couldn't be happier with my experience! From the moment I walked in, the atmosphere was welcoming and friendly. **Sales Experience:** My salesperson, Tyler Hernandez , was exceptional. They took the time to understand my needs and preferences, guiding me patiently through various options without any pressure. Their knowledge of the vehicles was impressive, and they answered all my questions thoroughly. **Customer Service:** What stood out the most was the level of customer service. Tyler Hernandez, genuinely cared about finding the perfect car for me, and their enthusiasm made the process enjoyable. I felt valued and appreciated throughout my visit. **The Deal:** I received a great deal on my new car, which exceeded my expectations. The financing options were clearly explained, and I felt confident in the financial aspects of my purchase. Overall, I highly recommend AutoNation Nissan ,and Tyler Hernandez, to anyone looking for a new vehicle. They made the car-buying experience smooth, stress-free, and even fun! Thank you for everything! 🚗✨

Wray Johnson

★★★★★

a month ago

Adrian was an outstanding rep for AutoNation Nissan Chandler. He knew his stuff and was a true professional. The work was done quickly and they washed my car! No big deal, right? Well, my Murano has Kayak racks on top and can't go through a drive-through. They washed my car by hand. Man was I surprised. Outstanding service. Kudos.

Chanel Arkadie

★★★★★

Edited 2 weeks ago

My service provider, Jeremiah, was very thorough in his explanation of what service my car needed and why. A lot of car companies want you in and out, but Nissan of Chandler technicians take their time and treats you like a real customer. I got a video while my car was back with the mechanic showing me issues that needed to be taken care of. That’s real service. I will definitely be bringing my car Nissan Rogue back for continued service.

Shashauna Wellborn

★★★★★

4 months ago

Once me and my boyfriend got to the dealership we were walked over to the car that I was financing and it looked amazing. My car salesman Jacob was very nice and well knowledgeable and explained most of the features on my car and gave us examples of what they each do. Even though I didn’t have my down payment that night we still was able to get all the paperwork done and signed that way the next day after work all we had to do is to get the keys. I’m very excited about my new car and was very impressed on how they treated us throughout the whole process. In the past with me having to get a new car I had felt pressured but this time around I felt at ease and they made my experience very good and extremely happy and excited as well. I want to make a shout out to three people who were involved and they are Sam, Jacob and Micheal you three really made my experience at the dealership a very enjoyable one so than yall for that.

Angie Curtis

★★★★★

a month ago

Thanks to Trelonne and Jeff, I was able to trade in a car I hated for one that makes me smile. I have had plenty of negative car buying experiences over the years. My experience at Auto Nation was refreshingly easy. Thank you for helping my rethink how I feel about sales people.

Donna Koos

★★★★★

6 months ago

I just recently bought a new 2026 Kicks and the experience was way better than I thought it would be. I normally would rather buy 10 houses than buy a new car but after my experience with the agent John Groff, at Auto Nation Nissan, Chandler, my opinion has changed. Everything from test driving the car to agreeing on a price for the car went very smooth and painless. I would highly recommend buying a vehicle from Auto Nation Nissan in Chandler. I also would ask for agent John Groff who was very helpful and made the process easy.

Patricia Stubeck

★★★★★

2 months ago

Lance, the service tech, solved a problem that started the previous day with another service tech. I made an appt to have my battery checked because the car was slow in starting and made a noise. I said my battery is old and it is either the battery or starter. The first tech said I needed to have diagnostics run on my car and it would take time. I said the problem is probably the battery. He said I needed to come back the next day. Appt was now set for 8am the following morning. The next morning I arrived at 8am and the first tech was not there. LANCE was now my new service tech. He is wonderful. Helpful and knowledgeable. He explained what the charges could be if it was a battery I needed. He advised that what I was describing sounded like the problem was the battery. He checked the system and saw that battery was installed back in 2021. He verified if there was going to be any rebate if a new battery was needed. I told him I did not want diagnostics run because I felt it was not needed. Lance advised he would have the current battery checked. I waited and he came and advised me the problem was my battery and it was leaking. Lance advised I needed a new battery, as he had previously given me an estimate, I advised to install a new battery. What a difference between the service I wasn't give the previous day by the first tech. I give the highest rating to Lance, he is a GREAT ASSET to Chandler Nissan AutoNation!!!! I will request his service tech assistance for my future car needs. Again, Lance is an exceptional asset!!!!

Amanda

★★★★★

5 months ago

Our salesmen was David and he was absolutely amazing! He knew what we needed and helped us tremendously with everything every step of the way!! Now our credit was not the greatest… but when this crew says they can make something work they mean it! From David to his boss Sam to the finance crew all the way to the top they made it happen! And we couldn’t be more grateful and thankful! 🥹 walked in and broke down what we were looking to do and instantly David knew exactly what to do and knew exactly the crew he needed to make it work.. I can’t stress this enough EVERY dealership in whole phoenix area says they can work with any credit… This one actually means it! And we are proof! We are so happy with this car! Thank you from the bottom of our hearts!!

Nanette Nilsson

★★★★★

a month ago

I had a really great buying experience in May 2025 and wanted to return in January 2026 for service. Just as good! Great staff, conseinscous, low key, no pressure sales... Will be returning for my next service even though it is a bit out of the way. I have already let friends and family know. Would return to buy my next car. Best I've ever found! Thank you again

Isai Garcia

★★★★★

a month ago

Marcos is a great man. He gave me a fast service no complaints. I keep going back to him because it’s a nice guy Marco.

Stephanie W

★★★★★

4 months ago

We recently purchased our first Nissan Rogue at the Chandler Autonation Nissan store in January, so this was our first visit to the service department for a routine oil change, etc. We selected to work with Boyd based on his reviews though it appeared most of the advisors were reviewed with high remarks. In addition to the oil change we did also have questions regarding a few sounds that were new to us and Boyd was able to explain clearly those nuances and educate us to the likely reasons for them. We appreciate that Boyd also encouraged us to make note of anything that seemed unusual or caught our attention as possible concern and to not hesitate to notify him. It is clear that Boyd is very customer service focused and we found his communication, friendliness, and professionalism to be top notch! Excellent experience!

Doug Thornburg

★★★★★

Edited a month ago

I was able to observe the mechanic working on my truck. I've been a mechanic and been around them for many years. The young man was focused, thorough and skilled. I hope to get him if I need anymore work on my truck. The service advisor kept me updated and informed. Great service.

Proud_Mama

★★★★★

a month ago

Did an online pre-approval thru my bank and just after a few minutes of completion, David Reznick from Nissan is already calling. Stopped by the dealership at 7:30pm and out of the door at 10:30pm with our new car. He was knowledgeable, straightforward and did not pressure us. It was the easiest and stress-free car buying experience we’ve ever had. Upon comparing the paperworks and the sticker price, I notice a price discrepancy for the dealer packages that was added to the vehicle. The following day, David just happened to call to ask if we have any questions about the car. I told him about the issue and right there and then he said he will request for a refund for the discrepancy and the check will be ready the following week. I got my refund as he promised. I am very pleased with my car-buying experience at Autonation Nissan Chandler, thanks to David as well as Cade, who did not force us to buy any other warranties or maintenance plan other than the GAP that we wanted.

Paulette Foreman

★★★★★

3 weeks ago

I was very happy with my experience recently at AutoNation Nissan Chandler. I was clearly informed about what was recommended for my car, prices and how long service was going to take. Good communication is key and I received that!

Dawn Carabeo

★★★★★

3 months ago

My husband and I had a great experience dealing with AutoNation Nissan. Kade was our salesman...he was great! We already had in mind what we wanted and shared this with him. He immediately did his magic and brought us out the car that we described, which we had seen on their website. We test drove it and liked it. Kade asked a few questions to see how he could make a sale. There were a few things that I was hesitant about. Kade listened and brought out 2 more vehicles he thought I would be happier with! He hit the nail on the head! I ended up buying a 2026 Kicks! Their finance guy did his magic . There was never any pressure, but all options were offered to us. If we said, "no thank you", they moved on. Thank you Kade and AutoNation.

ron m

★☆☆☆☆

2 months ago

Im leaving a 1 star review cause I brought my truck in for a air bag diag and that part was fine. But Marco my service advisor i tried to call multiple times and no one response only text message. When I picked up my truck another guy helped me check out that was good. They forgot my valve caps on my wheels and ill never bring my truck back here again. Marco wasn't even there when I went to pick up my truck either another negative mark against this place

Karen Rynkowski

★★★★★

2 months ago

My experience was great!! Everyone was friendly and knowledgeable. Jake was great!! He has called me multiple times since by purchase to see how I like the car. I will diffidently buy from him again. Highly recommend this dealership .