About Business
Firestone Complete Auto Care is a leading Car Repair specialist serving the Chandler, AZ, Chandler area. They provide a wide variety of solutions, including Tire shop, Auto air conditioning service, Auto repair shop, and other Car Repair tasks. Boasting a solid 4.4/5 rating from 395 verified reviews, their reputation precedes them. As a locally-owned business in Chandler, AZ, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Chandler, AZ.
Google Reviews
name name
★★★★★
3 months ago
I've been using this Firestone for countless years. Jerrod is the most knowledgeable and honest mechanic around. In an industry that can be challenging to navigate, these guys are a breath of fresh air. Bring your vehicles here and rest easy knowing they are in good hands.
felipe fortun
★★★★★
3 months ago
I gave Firestone a 10 because the service was excellent from start to finish. The staff was professional, honest, and kept me informed throughout the repair process. My car was serviced in a timely manner, the issue was fixed correctly, and I felt confident in the quality of the work. Overall, it was a smooth and stress-free experience.
Nancy Riley
★★★★★
2 months ago
I got excellent customer service at Firestone. That’s a rarity anywhere these days! The manager Jerrod Finley and his technicians zeroed in on what was wrong with our 2020 Chevrolet truck and it was taking care of that day. If you are looking for honest people in the auto repair business, I highly recommend taking your vehicle or truck to Jerrod Finley and his crew at Firestone!!
Joshua James Bailey
★★★★★
10 months ago
Firestone @ 6994 in Chandler was quick, knowledgeable, cheerful, and super helpful ... Arizona is on it! Their employees and their systems work really well. I've used several locations from Chandler Gilbert Maricopa Phoenix, the pricing and quality in products are competitive, check out the alignment options!
Carria Rhodes
★★★★★
3 months ago
Got me in same day with 4 set of new tires and wheel alignment. Immediately felt the drive difference once I picked up my vehicle. Friendly service, fast and great price. Usually I go to the Chandler Fashion Center location but if you’re in the area, give them some business as well because this location was nice!
Bret Murphy
★★★★★
a month ago
Crewmember Liz treated me with exceptional kindness and professionalism in spite of my insistence that I knew what needed done. In the end, the technicians easily solved my truck's TPS issue and I spent far less than expected because I allowed the experts to make the diagnosis and recommend the best course of action. Again, a tip of the hat to Liz and the rest of the crew.
Melodie Coleman
★★★★★
3 months ago
The quality of service, the attention to detail, and the honest/fair pricing at this shop is exemplary! I highly recommend giving this Firestone serious consideration for your car care needs. I’ve been using this facility for a number of years and drive from North Phoenix to have my car repaired. I wouldn’t take it anywhere else!
Jessie Russell Ferris
★★★★★
a year ago
These guys are awesome! They went above and beyond for me and proved they have great integrity. I got a flat nearby and called this location to ask if they would repair it. It was a Sunday, and nobody else was open except Firestone. Aaron took my call and let me know that they could inspect it and repair it if it was eligible (could be fixed without needing a new tire). I thought I would need new tires, so he called ahead to get the tires from another nearby Firestone since this shop didn't have them in stock. I got over there 15 minutes later and he had called in the tires right after he got off the phone with me, so they were there almost as soon as I got there. On top of this, after inspecting they saw that they could repair my tire without replacing it and that the tires were in really good condition, not needing to be replaced. They let me know and repaired the tire for $20. They did this all so quickly, too, without an appointment. They saved the day for me, since no one else was open. Thank you so much for going above and beyond and for having integrity! And big thank you to Aaron.
Benjamin Singleton
★★★★★
4 months ago
Visited 11/01 and spoke personally with Aaron and he helped me 1000%, with his effort going above and beyond. I’m usually a person that is very particular about his car but he definitely reassured me great choices regarding my car. He was informative and spot on, making the experience that much relieving. Also to mention, the service was fast. Overall 12/10 experience and those who are the managers/supervisors of Aaron should be very proud.
Arlene C
★★★★★
5 months ago
I had a good experience having my car serviced in Firestone. They are very reliable and honest with there quotes and performance. I can't imagine going anywhere else I had my oil changed and headlight replaced. I also had my car checked up for any other issues that may be needed. All was good to go.
Mahdi Shafiq
★★★★★
a year ago
Excellent service and great flexibility! My appointment was at 1 PM, but I arrived at 12, and they accommodated my car without any issues. The staff was professional and efficient. Highly recommend!
Denise Canales
★★★★★
3 months ago
The customer service I received from Burt and his entire team was incredible! Throughout the visit, everyone was professional, kind, and transparent.Thank you, everyone! I'll definitely return for all my vehicle services!
Chris Thoreson
★★★★★
3 months ago
Bert and Ethan, that’s who I am incredibly grateful for!! Driving from Tucson to sky harbor to get my son off to college, I had I splash guard come loose. It sounded like a Tire going flat and thumping like crazy! I stopped at the first Firestone I saw. Bert immediately acknowledged me and addressed my concern in no time at all. Pulled my car in where Ethan, his technician saw exactly what was happening. Ethan secured my underbody and they got me back on the road immediately. Thank you so much to Bert and Ethan!! Top in class service!!
David Nunez
★★★★★
a month ago
Flat tire. Had tire replaced. This location has been awesome to visit for repairs. They are profession-al. I highly recommend this Firestone location.
Mario V
★★★★★
10 months ago
Great expirence highly recommend here for alignments and more 👏 👍etc.. good waiting room 😌 very relaxing for a peaceful environment. I personally got an alignments done today
Aurora Velasco
★★★★★
7 months ago
I was very thankful for the help at this location! My check engine light came on as I was about to start a long road trip. Since it was Sunday everything was closed, but thankfully Firestone was open. The very kind and helpful staff member Aaron said that while unfortunately they didn't have a technician who could fix the issue, he could at the very least do a quick diagnostic to determine the error code. After we figured out what it was he said I was good to do the road trip and just get it checked out as soon as I was there. Many thanks for the peace of mind, and going above and beyond Aaron!
Jason
★★★★★
a month ago
Liz and the crew were amazing!! Quick and professional oil change, tire rotation, and everything was amazing. Great location.
Steve Oliveras
★★★★★
4 months ago
Great guys. Had a blow out last night. Replaced tire today and put spare back on truck. All while I waited. No appointment needed!
Saiful Ahsan
★★★★★
2 weeks ago
Jarred and team always get the job done right. Highly recommended this Firestone shop at Chandler, store # 317134.
Blake Spicer
★★★★★
5 months ago
Very honest and pleasant people to deal with. Being new to the area, I get nervous with who works on my vehicle, and fear getting taken advantage of. This was NOT the case here. Will be back with all our other vehicles! :)
