Google Reviews
Derek

★★★★★
a month ago
Jeromy and team were so professional and nice! Truck looked great after completion and they even detailed it! Great job gentleman!!
Bonnie Harwood

★★★★★
2 months ago
Jeremy was super nice! They made my car look so nice! Very happy with the communication and customer service!
Nikie Evola

★★★★★
2 months ago
Customer service is top notch. I will never go anywhere else. Jeremy has been very accommodating, friendly, and professional! Quality in every way. They are the best!
Erica Lovell

★★★★★
5 months ago
Everyone at Auto Plex was fantastic throughout the repair process. They walked us through the steps, answered all of our questions, and even set up our rental. Would definitely recommend!
Stephanie Lewis

★★★★★
2 years ago
Exceeded any expectations I had! I was nervous about the repair despite the accident being minor and I was not at fault so the at fault drivers insurance was also very helpful and seemed to have great communication with AutoPlex. From the time I contacted them for repairs to pick up day, they were thorough and helpful!! They kept me updated via text and were done about a week before the expected date. My car was also cleaner than when I dropped it off. ๐ The staff are friendly and there to answer any questions or concerns. Highly recommend!
Shari Kincade

★★★★★
a month ago
Autoplex is top notch. The staff is very friendly and professional, and they keep you informed of everything going on with your vehicle! Would recommend to anyone wanting great service!!!
Reggine Velo

★★★★★
3 weeks ago
They did a good job on my car.The staff are efficient and Mr Sanchez is absolutely approachable ,kind and always helpful.I would definitely recommend the shop
Mary Beth McAlvain

★★★★★
a month ago
This is the second time we have used Autoplex Collision and both times they have exceeded our expectations! Jeremy kept us informed every step of the way. I highly recommend them for your auto repair needs!
Owen Young

★★★★★
9 months ago
Unfortunately, my car had an encounter with a deer. The deer did not survive โน๏ธ. The car, however, was banged up pretty well from the collision. Through referral from my insurance company, I chose to have it repaired through Autoplex in Fort Smith, AR. And I couldn't have been more pleased with the whole process, from start to finish. The communication and hospitality from the staff were top notch, and if you're ever in need of a company that values the needs of the customer and places top priority on your vehicle, go see the folks at Autoplex, they'll take care of your vehicle and treat you right. Thanks, Autoplex!
Kelli Martin

★★★★★
a month ago
AutoPlex went above and beyond to help me out! Insurance was being difficult (and it was my insurance!). Jeremy kept on them until they actually responded. He kept me updated on everything from the time I walked in to get a quote until I walked out with a repaired vehicle. Great customer service. Very appreciative of him.
Stephanie Cole

★★★★★
4 months ago
AutoPlex is fantastic! The staff is so friendly and helpful. They worked with my insurance company and a rental car service to make drop off and pick up seamless. I received updates to my vehicle progress and they called me as needed. My truck looks brand new again! Also they offer detail packages at reasonable rates and they did a thorough job of cleaning.
Charles Netz

★★★★★
a month ago
Coty was extremely helpful during the initial repairs and when we had a small issue afterwards he got my vehicle in same day and got the repairs made! Very pleased with the work and Coty. Will definitely return if needed in the future! Highly recommend!!!
Samantha Contreras

★★★★★
a month ago
Had an amazing experience with Autoplex after my car was hit by another driver. They handled everything professionally from start to finish and made a stressful situation so much easier. My car looks brand new again you would never know it was in an accident. The staff was friendly (Thank you Jeremy!), kept me updated throughout the process. Iโm so grateful for their hard work and would absolutely recommend Autoplex to anyone needing body work done!
Juan Martinez

★★★★★
3 weeks ago
Jeremy was exceptional and extremely professional. Made everything very quick and painless, not to mention the quality work they offer! This place shows serious professionalism from the moment you walk through the door!
Robin Has Art

★★★★★
2 months ago
Smooth process, and very nice people. Jeremy, Cody, and Steve were all knowledgeable and willing to take the time to explain everything. It looks like they detailed my car, as well, because I know it wasn't this clean when brought it in! I have no regrets about choosing Autoplex to repair my car after it was hit and Auto Plex guarantees lifetime warranty behind their work.These guys really are professionals.
Jared Acosta

★★★★★
2 months ago
The very best experience start to finish. Cody and his team went above and beyond. Excellent communication, coordinated everything with the insurance company, pricing was very reasonable. The body work completed was flawless. I highly recommend Auto Plex for any auto body repair. Also, the in house detailer was excellent, my vehicle looked and smelled brand new.
Cindy Cagle

★★★★★
a month ago
Auto Plex Fort Smith was very professional from the moment I contacted my insurance to repair my car. I had never filed an insurance claim before so I was/am very thankful that Jeremy was so friendly and helpful. I like that Auto Plex stays in touch with their clients via texting to keep us updated on the status of the repair. Hopefully I won't need their services again but I wouldn't hesitate to call them if I do. I definitely recommend this business for your car repairs.
MissAndie89

★★★★★
7 months ago
I had the BEST experience with Autoplex in Fort Smith!! If I could rate them higher than 5 stars, I would. I needed repairs for my car following a hydroplaning incident, and my insurance company referred me to Autoplex. I spoke with the shop the day before I took the car in, and from the very beginning, both Jeremy and Cody were incredibly kind and reassuring. Everything was handled smoothly and without issue. I picked up my car today, and am very, very pleased. They said they would get it back to the condition it was in before the wreck and they did better than that! My car is back in perfect condition, both outside and inside (thanks to Brothers Car Detailing, who did an incredible job with the interior). I highly, highly recommend AutoPlex Collision Repair and in the event that I need repairs again, I wouldn't go anywhere else.
Cyndi Glass

★★★★★
Edited 3 weeks ago
AutoPlex Collision exceeded every expectation! The bodywork on my Camaro came out absolutely flawless, and the whole experience from start to finish was smooth and stress-free. They even helped arrange a rental car while mine was being worked on โ a huge convenience that really sets them apart. What truly makes AutoPlex stand out is their team. Everyone I interacted with was professional, friendly, and genuinely helpful. A special shoutout to Jeremy at the front desk โ he was exceptional and made the whole process easy and worry-free. I'll be recommending AutoPlex Collision to everyone I know. Five stars, without hesitation!
Mjkfhogs1

★★★★★
a month ago
The guys at Autoplex Fort Smith did an awesome job. My vehicle was wrecked Nov. 8th and needed a new frame. Once the frame came in they were able to knock it out. The truck looks better than ever. Thank you Jeremy, Coty, and Jake Poll for all the awesome work.