Autoworx Pittsburgh

Corie Ganoe

★★★★★

2 months ago

Garrett was truly a lifesaver. We were traveling to Pittsburgh from out of town when our check engine light came on and the car suddenly wasn’t accelerating normally. It was New Year’s Eve, with the shop closed the next day, and we were scared we wouldn’t be able to get home. Garrett got us in within the hour, ran diagnostics right away, and went above and beyond to make sure our car was fixed and safe to drive. Because of him, our family can make it home safely. We are forever grateful for his kindness and compassion. I would recommend this shop without hesitation to anyone. Truly outstanding service! We appreciate you so much!

Patricio Illuminati

★☆☆☆☆

a month ago

This is the short version because Google limits length. If you want the full detailed timeline and video, please read my review on Yelp. In October 2025, I went in for a state inspection that I was told would be $30. It ended up being $70. They then said my front brakes wouldn’t pass and quoted me $600 for “the best of the best” brakes and rotors. I agreed. Immediately after the job, my brakes started squeaking. Once they warm up, they squeak every single time I brake, and this has been going on for months. I returned multiple times. The mechanic heard it and said it needed to “break in.” It never did. Over the next few months, I dealt with constant back-and-forth between the mechanic and owner, missed calls, promises that my car would be looked at, and multiple visits where they claimed they couldn’t hear anything, even though it happened within seconds of driving and I provided videos. At one point, after hearing it, the mechanic laughed and said, “Oh, that little noise?” They eventually said they would “put something different on” but never followed up. It has now been over a month with no call back and no resolution. I’ve lived in five cities and used many mechanics. This has been, by far, the worst experience, inconsistent pricing, poor communication, broken promises, and a $600 brake job that still squeaks every day. I would not recommend this shop.

Burner Account

★★★★★

3 months ago

i had work done here a while ago on my 2012 cayenne turbo. intake valve cleaning, oil separator change, and coolant pipe swap as preventative maintenance. they took great care of my car and it was very reasonably priced for everything i had done, everyone i interacted with was super friendly and transparent, great shop to get work done at if you ask me! if i need work in the future i know where ill be going (it won’t let me change my name to post this review, not sure why)

M GRIFFIN

★★★★★

4 months ago

As a woman, it’s not easy finding an auto shop where you feel respected and not taken advantage of. Autoworx in the Strip District changed that for me. From the moment I walked in, they treated me with kindness and honesty. They explained everything clearly, didn’t try to upsell me, and even got my car fixed the same day! If you want a shop that’s professional, trustworthy, and actually cares about their customers, Autoworx is it. I’ll definitely be back!

Shawn Painter

★★★★★

5 months ago

Good folks, gave me fair pricing. Unfortunately my camshaft went so I had to total the car rather than replace the engine. They worked to find me a decently priced used engine before I made the decision to just call it. They are also working with me till I can get it towed despite having limited parking. Can't say enough good things about them.

Wyland Gabler

★★★★★

3 months ago

Got into a pretty nice predicament today (Christmas), Tom came out to help. Not only was he great at communicating, he was friendly and offered more help than what other companies would do. Toms a great guy for working Christmas and deserves all the props.

Jeff hollow

★☆☆☆☆

2 months ago

I wouldn’t go here.. If you know then YOU know . This place pick and choose who they want to deal with for sure . They have 0 problems collecting a dollar but help only they want to . From walking in the door and the mechanic acting like he started the day miserable to the front office manager not paying attention to anything i told him. Sorry but not sorry you have to be a certain type to get service just being honest✅ thumbs down

Kelsey

★☆☆☆☆

6 months ago

Didn’t pass my state inspection because of my brakes. Then quoted me $537 for only rear rotors and $100 for an oil change, $61 for an air filter and $70 for a cabin air filter. Totally trying to take advantage. Took my car to another mechanic and it passed inspection with no issues. The mechanic drove my car and found ZERO issues with my brakes- in fact they are measuring at 4/32, which is passable in PA. Autoworx didn’t charge me for the state inspection so I couldn’t report them after I passed elsewhere. They know what they do is wrong.

Janice Patz

★★★★★

3 weeks ago

Ray is your guy!! I don’t often write reviews . When I do it’s because I’m either impressed or distressed . Here- what can I say ! Impressed ! Ray shows up . He gets the job done ! He leaves you feeling your day is a little better. He gets all the stars !

Madison Russo

★★★★★

6 months ago

I have come here for a routine check, a blown out tire, and an oil change issue. Every single time they have been nothing but accommodating and as efficient as possible, alongside reasonable pricing. If you need a reliable service center I would not suggest any other place but Autoworx.

Blake Quinlan

★★★★★

4 months ago

Greg has worked on my Porsche once and my troublesome Range Rover numerous times. Not many people can sort these cars out efficiently and he knows his stuff.

Matthew Mullen

★★★★★

8 months ago

They put a new head gasket on my R8. The price, service, and communication was top tier. They were transparent throughout the entire process. They never seemed annoyed when I called and asked for updates. I would recommend them, and will be using them again in the future.

James Hunt

★☆☆☆☆

8 months ago

Quoted me $4500 for a busted water pump that was "pouring fluid out and car is undriveable" knew I was 80+ miles from home and tried to scam me. Against thier advice I added fluid and drove home with no issues, took to Flynn tires and home and was a $12 clamp, car has been perfect since. This place charged me $150 to check the car then either lied about what was wrong or are really bad at thier job.

Muhammad Qasem Jami

★☆☆☆☆

10 months ago

I will not go there again. They charge $125 per hour (just to take a look at your vehicle) and will intentionally keep you waiting or delay taking action, just to increase the cost. What should be a one-day job could easily turn into a week. They speak negatively about your vehicle and show no empathy for the customer’s feelings.

Aidan Carden

★☆☆☆☆

a year ago

Left many timing cover bolts loose after being paid to do a timing belt job. claimed they also did an oil change but did not.

Lidia

★☆☆☆☆

5 months ago

They just want your money, didn’t even passed my inspection and wanted 1000$, don’t trust them. I passed the inspection in another place perfectly.

Glenn Lindamood

★★★★★

a year ago

I appreciate Pittsburgh Autoworx helping me out with a difficult situation! My son needed some work done on his VW Jetta, but only gets every other weekend off (12 days on, 2 off!), so scheduling car repairs is really challenging! I made a Saturday appointment,but when we arrived we found out the owner was very sick and not able to be there. I was worried we would have to postpone everything another 2 weeks, but Eddie and the other gentleman took care of our Jetta right away! We called the owner to get the pricing info, picked up the car a few hours later, all done! I’m really grateful for them helping us out, even when they were going through their own tough time!