Reviews
Dean Nielson
Mainly shop here on the weekends and normally this store is Great and does a superbomb job!!!! But lately when I go in on the weekends, like this past one there is one person working the counter.... Not sure if there are others but this Employee moves like the Sloths off Zootopia, only they don't have conversations with someone else on wireless ear buds. The person in front of me just wanted headlights and the guy, believe the employee's name is Barry or Garry, had to ask 2 or 3 times for the guys vehicle information... THE GUY HAD THE HEADLIGHT BULB IN HIS HAND!!!!! I admit I wasn't the kindest to this employee but he was super slow and took forever with every task. I've never seen a more braindead guy work at a front counter. I'm giving this review a 3 star rating since normally when I come in I'm helped and leave very satisfied!!!! But lately when this Employee is working, I want to tear my hair out and I hope he get better training or finds a job that he doesn't have to work with people
★★★☆☆ 2 years ago
Justin P
The crew at AutoZone on 17th have been great to work with over the last year or so. Today an employee (Gary) really went above and beyond to make sure we were taken care of. I usually bounce between the different parts places in town depending on availability, but these guys have definitely earned my loyalty! I highly recommend them for anyone looking for top-notch customer service and parts.
★★★★★ 2 years ago
Rick Reed
Well, I got the new guy.. he did a pretty good job. He has a few things to learn but he's apparently trying.
★★★★★ 8 months ago
Noel Harris
Initially I had really good service at this store and had made a lot of purchases and had gotten really good assistance until one day when my key was stuck in the pickup and I went in to get an ignition key lock switch as a replacement and I had called ahead to see if they had it in stock or if I needed to buy it online I was told by a young man that it was on the shelf in stock. When I arrived to pick up this part the gentleman waiting on me wanted to argue with me about my selection it was trying to tell me and tell me the wrong part even though I have 35 years of mechanical experience I know what it is that I need and I know what was on the picture did not match what I needed. So I have left the store and have gone to another AutoZone nearby and we'll do my business there. Do not respond I don't remember who it was I just remember his tattoo on his left arm and I don't care!
★★★☆☆ 2 years ago
Heather Coll
Gary C was super helpful when I needed to exchange for the correct part after a different person sold me the wrong part and I couldn't find the receipt. I was a little snappy because I was having a bad day, however, he was still super nice and even made a few jokes to put me at ease. It was a pleasant experience on a not so good day.
★★★★★ 2 years ago
Dillon Johnson
Great customer service and very knowledgeable managers
★★★★★ 4 months ago
Blue Sky
The people there are amazing, they help me a lot. I asked for a air filter the day before and I come back to ask for help because it wasn't the right size, the young man that help me was so kind and patient, he help me to know that there is a 2 air filter and the one that I needed was the air filter cabinet, which I didn't know about, so I am happy for this place. So if you don't know about cars and want help for someone patient and honest this is your place.
★★★★★ Edited a year ago
Peter Farrell
I was Greeted when I entered the store by a very professional employee named Sean I think.. he helped me find the toggle switches switches very quickly. I told him of some car problems that I had been having. Tested my battery and turns out I needed a new one desperately!! Walked out with toggle switches, battery installed and a happy customer that will continue coming to this store!
★★★★★ a year ago
Clifford270
These guys will not honor the lifetime warranty. I'm one that keeps my receipts. I had a part from 13 years ago with a Lifetime warranty on it. It went bad. I still had the receipt. Took it in with the part. They would not honor it. Even though I still own the car. They told me that "after a while, the warranty is no good". So beware.
★☆☆☆☆ 11 months ago
Matt Scanlon
Don't know about the store, but the website is abysmal. Typed in "window tint film" and got ... some suggested links for random stuff, then clicked on one and got sprays, with "customers also bought" below that had films. Yes, customers also bought because that's the product they were looking for. Could not compare easily. Not gonna shop here.
★☆☆☆☆ 4 months ago
Andrew Devries
I had issues with my tires and needed a tire iron. Went in with the specific size needed and they were very helpful to show me exactly where it was and answered any additional questions. I know sometimes in industries like this it’s easy for customers to feel looked down in for a lack of knowledge but these guys where genuine with me and wanted to help. I really appreciate it.
★★★★★ 3 years ago
Cody Rogers
Went in there walked around not one person said hello or anything. I was there for valve stem covers. They don't have anything better then the rest of the auto parts stores. About the same selection.
★★☆☆☆ 3 months ago
Melvin Jenkins
My wife paid almost $280 for brakes and rotors just use the brakes and they only gave her $60 back for the rotors because we didn't need them I'd say she got Jude pretty good
★☆☆☆☆ a month ago
Stuart Dougan
Call three different times to check the price of a fuel pump for a 1993 Nissan Pathfinder was told her to be $74 then all of a sudden it went up to 90. Something bad service
★☆☆☆☆ 3 months ago
Cindy Joslin
Great service. Parts I needed were on hand. I didnt have to wait for an order. Order online, have a core charge? Return for refund no problem
★★★★★ 3 months ago
Michael Duarte
Great, quick service. Within minutes my vehicle was plugged into their error collection system and diagnosed within minutes. This was free, without any pressure to buy anything. A great public service! 😁
★★★★★ 3 months ago
Chance Yergensen
I had an amazing experience at AutoZone Idaho Falls #1194! My wife’s high beams went out at night, and the team there went above and beyond to help her out. They replaced the high beams quickly and efficiently, ensuring she was safe to drive home. The staff was friendly, knowledgeable, and incredibly supportive. Highly recommend this location for their excellent service and care! Thank you, AutoZone!
★★★★★ 4 months ago
Dave Herrin
Great service from Shaun, he took out the air filter that needed to be replaced to ensure I was getting the proper equipment, then installed the new one. Good price as well. Couldn't be happier.
★★★★★ 5 months ago
Heather Duncan
Horrible service!! Needed a simple blinker bulb changed, stop in there because they had no cars so I thought this should be fast. One of the managers who was tall with big guages in his ears told me he couldn't help. He was more interested in conversations with his employees. Needless to say I can tell why they had not one customer in the store. Went down the street to O'Reilly and had my blinker changed in minutes. I ended up spending $100 on other stuff I needed. That manager is doing Autozone a disfavor and doesn't deserve his title. Do better, that was plain out lazy!!
★☆☆☆☆ 3 months ago
Miguel Gore
Great experience at AutoZone. Everyone was super chill, professional, and actually helpful. They helped me find exactly what I needed even if it's at a different store. Quick shout-out to Cameron for being solid and making the whole stop easy. I’ll definitely be back.
★★★★★ a month ago
