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About Business
For professional Car Repair care in Idaho Falls, ID, Idaho Falls, look no further than Jiffy Lube. Their team excels at delivering top-tier results for Oil change service, Auto glass shop, Car inspection station and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 368 pieces of feedback. They have become an integral part of the Idaho Falls, ID community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Idaho Falls, Jiffy Lube is ready to assist with your next project or repair.
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Google Reviews
Chas Bird
★☆☆☆☆ I have been going to Jiffy Lube on 570 Pancheri Dr. for years until last week. I will never step foot in one again.The girl tightened the cap so tight the O-Ring broke. From there it was a disaster. As you can see from the pics. I went back to explain what had happened. The front door was locked, knocked on the door to get the girls attention to Let us in the office. Got greeted with “WHAT DO YOU WANT” I said the Manger. She yelled across the shop for the manger. From there it just got worse. Explained what had happened after my oil change there. Manger mumbled under his breath that I was the one who broke the O-Ring. I explained that I had not touched it and asked him to explain why I had oil explode all under my Jeep all the way to the back window. They wanted me to drive my vehicle back to the shop so they could look at it themselves. Well I explained I was not going to drive it there due to there could be more damage if I started it and drove it here. Manger kept asking what we wanted him to do about it? Said he would give me my money back. Well that don’t solve the problem of the damage that was done to my vehicle. They printed off my invoice and the manger explained to the very rude girl that she was the one that worked on it. She said “I don’t remember working on it” funny how her initials where on the invoice and she is the person that went over everything they had done. The manager said he would come to my house and look at things and check to see if it was ok to drive it to the shop. After he got to my house his tone and attitude changed from what at it was at the shop. As you can see from the pics I have posted it was a mess! He checked the oil and it had 2 quarts left in there. He changed the filter and added oil to it. Drove it back to the shop. The girl still had very bad attitude. I explained if I was to talk to the public like her at my job, I would no longer have one. The manger was the only one to work on my vehicle this time. As of this morning there is still oil leaking from under my vehicle.
Derek Malloy
★★★★★ That was a great visit! I wasn’t looking Forward to going on a Saturday but when I went, The appointment went super fast and I had my cars oil changed in No time. Great visit and great service.
Sara Maughan
★★★☆☆ The gentleman did not out my coupon in right and when I asked him about it he said yeah that’s right but 15% of 84.99 is not $5.55. They also didn’t give me my free car wash as posted on the side of the building. They were friendly and did a good job other that those two things.
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