Reviews
Keisha Hill
My experience at auto zone Cedar Lake today was incredible! Brian C was awesome!!! I came in and explained to him what problems I was having with my car. He was nice enough to talk with my husband over the phone, since I don’t know much about cars, and afterwards he took me out to my car and he offered to check additional things that he thought could be wrong. Once he found out the problem, then explained to me what I needed to do and how I needed to go about doing it! He was very, kind, knowledgeable, and courteous. I will send all of my friends and family to this auto zone and I would definitely tell them to ask for Brian C!!!
★★★★★ a year ago
schwartz wolfe
Needed hood struts and had difficulty attaching when i returned home. I went back to the autozone team at this location and the guys didn’t hesitate to come out and assist. They were the only associates at various auto parts stores that would assist. This speaks volumes in customer oriented standards. (Devon was the all star associate….believe that was his name)
★★★★★ 9 months ago
Heidi Mire Cooksey (Heidi Marie)
I would like to thank the young gentleman, Dray, for going above to help me this morning. The young man offered to check my battery and replace it. My car was a distance away and the weather is super humid. He didn’t have to but he did go an extra mile for me. Thank you, Dray! It turned my day around!
★★★★★ 8 months ago
Mt Sødaz
Great service! Nick really helped me get all the parts I needed
★★★★★ 3 months ago
Mr E
The young man name Carlos A. was outstanding And more than enough help
★★★★★ 3 months ago
Ed Cox
On the evening of May 17, 2025 I came out of El Saltillo restaurant and my truck would not start. Recently I had just taken my jumper out of my truck. There was no one in the parking lot that I could have asked to jump me, I did have cables. I walked down to the AutoZone that is in the strip mall. I walked in and told Carlos my situation and he informed that he couldn't leave due to the store had to keep two people in or near. He let me take the jumper and I told him I would be back to get a battery. I did jump my truck and drove through the parking lot to AutoZone. Carlos was very professional and knowledgeable on what type of battery I needed. He installed the new battery in a timely and courteous manner. I would like to state AutoZone needs more Parts Managers like Carlos!! I will come back to the Cedar Lake store!! I would also say that Carlos would make a great store manager someday just by how he carries himself and how he treated me as a customer.
★★★★★ 9 months ago
Juan Cordero
Very helpful! Great service Two young guys working there!
★★★★★ a month ago
rodney mcgee. we the People's pastor
They carried themselves like if you don't belong here type attitude but however they were very polite they were very respectful they were very helpful and they did their job according to the rules Baker however work on their friendliness
★★★☆☆ 7 months ago
Alicia Barnes
Christopher here at the store was a great help along with Keegan. Please help me to understand more about coolant and antifreeze, and that I was using the wrong color and kind. He was very polite and very helpful. Service was awesome.
★★★★★ 7 months ago
Jared Parise
I had an issue with my truck and Kevin went the extra mile to diagnose the issue and fix it! Highly recommend.
★★★★★ 2 months ago
Karen Hebert
Just wanted to give a shout out to Todd at Cedar Lake Auto Zone. He went above and beyond to help me with an issue I had trying to get the tint glue off of my window so that I could have clear vision on a trip out of town.
★★★★★ 3 months ago
HEATHER CARTER
The store on Biloxi. Store 6500. The people there are so nice and helpful. Especially Chris. Thank you for ALL UR HELP. store really clean. Thanks again u guys.. CHRIS. IS AMAZING ASK FOR HIM HE'LL HELP U... THANKS H.C.
★★★★★ 9 months ago
Zachary
Carlo A is A1 had me in and out real quick was really professional. Asked if the battery needed testing or if i knew it was bad said oh its bad jumped it one too many times laughed and did what he needed to do. Even though I knew what I was getting he said what i needed right away flexing his knowledge. Thats a good man there. 🦸♂️
★★★★★ 4 months ago
Janet Stuart
We received EXCEPTIONAL SERVICE from Chris at AutoZone on Cedar Lake in Biloxi ! My Dad is in an assisted living facility located close to AutoZone and his car wouldn't start. Chris jumped in his car and followed me across the street to check Dad's vehicle. We needed a new battery. Chris went above and beyond to get us the right battery and to install it. He even called my Dad a couple of days later to make sure everything was working ok. Thank you Chris for all you did for us.
★★★★★ 3 months ago
Solita Johnson
Mr. Carlo was an excellent employee, he went above and beyond to let me know what the check engine light was reading. The part he said I needed worked. Thanks for everything
★★★★★ 3 weeks ago
Luis Fernando Baspineiro Loayza
On December 23 at approximately 7:00 PM, I visited this location and experienced unprofessional and unsatisfactory treatment. The employee who assisted me showed a poor attitude and did not provide proper help, making the experience very unpleasant. As a regular customer, I expect respectful, professional, and equal treatment for all customers, and this situation was disappointing and does not reflect the standards I associate with AutoZone.
★☆☆☆☆ 2 months ago
Dustin Orndorff
Nick from AutoZone saved the day. Got my battery replaced within 10 mins. Fast, accurate, and helpful. Thank you so much again definitely bring your business here.
★★★★★ a month ago
Trey Craig
Carlo provided some of the best customer service I’ve experienced from any auto parts store from the moment I reached out, he was attentive and quick to respond. He clearly knows his stuff he helped me figure out the right parts for my vehicle Carlo genuinely cares about his customers, and it shows. I’ll definitely be buying from him again.
★★★★★ 3 months ago
Crystal Gore
I want to recognize Carlo A. at the Biloxi, Ms (Cedar Lake) store for his exemplary service on Dec 12. Very competent, friendly, and professional service. I was super stressed about my vehicle; he reassured me, put me at ease, and fixed my problem, as well as checked to make sure it wasn’t any other issues. I previously went to another Autozone in the area to change my battery the day before and it turns out the bolts weren’t tightened down enough, which thankfully was the only issue. Biloxi Autozone is now my go-to store.
★★★★★ 2 months ago
Lacey King
Ok so I put off getting windshield wipers because we have had no rain . It’s pouring today . Get on I 10 and my rubber is coming off of wiper . I stop in auto zone on cedar lake . Not knowing my size , I head straight back to them … well Nick greets me and ask if he can help . I had this amazing plan to go to the gas station and change them . The manager and nick ask if vehicle is with me . Explained what I was going to do and they insisted on changing them for me . IN THE POURING RAIN ! This auto zone always goes above for us . Thanks Nick for helping a girl see on the wet road today !
★★★★★ 3 months ago
