AutoZone Auto Parts

Hannah Seely

★★☆☆☆

5 months ago

make sure to check your sets before leaving. purchased a spline set, one was missing the manager then accused me of stealing and lying. super disappointed :(

Xander Runyan

★★★★☆

7 months ago

Autozone definitely isn't the LOWEST price, nor do they have the best rewards for making purchases, but the customer service is great and I've been pointed towards items that would be a better discount many times. 4/5 stars

brian freno

★★★★★

9 months ago

Jay and Trace went above and beyond to help me get my daughters care street ready again after someone hit her. Best place in town show em some love! If I could give more than 5 stars I would!

Jaeson Kalmoni

★★★★★

9 months ago

Krase and Jay are all about that business and personal touch! These guys were very helpful to me today as well as about a week ago. If you need parts or have questions about your vehicle, they'll get you covered! Thanks fellas. 👍🏾💪🏾

Ang Melcher

★★★★★

3 months ago

Jay's the man! He was very helpful and got my car back on the road after a battery issue. Thank you!!!

Amaya Baker

★★★★★

4 months ago

Big thanks to Sam he helped me so much with my battery and a few extra things he went out his way to help with, I appreciated the extra help !

Veronica Mullan

★★★★★

a year ago

I was there just 2 days ago. My turning signal light needed to be replaced. I had the pleasure of Casie helping me. Not only did she help with getting me the right bulb her and her coworker Jay installed it as. They were wonderful it was cold and rainy that morning. Jay helped her as she just started and I got to be warm and sit in the car. Thank you to both of you. Excellent work

Shaquitha Randle

★★★★★

6 months ago

My car just shut off while I was driving on ots rd & memorial dr. I called auto zone to replace my battery (thinking ) that was the issue . Trace not only drove from the store to where my car was stranded at he replaced the battery but that wasn’t the problem. He recommend me to a shop after him n Curtis helped me get my car towed …the customer services was very good n joyful despite my car problems he made my day

Andrea Neumann

★★★★★

2 months ago

Every time I visit I get the best customer service. I appreciate everyone who works here and am so thankful to have them in the neighborhood.

Mary Fratzke

★★★★★

5 months ago

Always a great experience. Each time I've gone in needing help whoever's been there has solved the issue . I've probably been in close to a dozen times in the last few years with a wide range of issues & been helped beyond expectations each time. Customer service is a real thing here . Love this store!

Suzanne Hilleman

★★★★★

2 months ago

I was having trouble with my battery connection and stopped by Autozone on Mt.Vernon Rd in Cedar Rapids. The store manager Jay didn't hesitate to come out to my car on a cold and windy Iowa evening to check it out. He was able to tighten the connection and send me on my way in a matter of minutes. What a bright light on a dreary day. Thank you Jay!

Liz York

★★★★★

2 months ago

Just had to replace 2 batteries in my car. The staff at the Cedar Rapids AutoZone on Mount Vernon Road were all awesome. Special thanks and kudos to Sam. He did a great job working with me to replace both batteries. If you want above and beyond service, go here!

Sarah C. Duffy

★★★★★

3 months ago

So imagine it’s Christmas Eve and you had to take your car into the shop because it stopped working and where I normally take it as Mount Vernon Rd Tire but that’s not really important but they said that my battery was really low and that’s what caused my fuel pump to go out so they asked me I said well I think I just got a battery recently from AutoZone and he said we’ll call up and find out and I did and the gentleman I talked to his name was Jay and he was very nice on the phone and I came up here. They changed it in and out with that within 10 minutes and I have always loved everybody in the store. They’ve always been very helpful. Jay and his staff Sam is absolutely sweetheart help very helpful. They’re all just great guys so if you need anything, I would go to this, AutoZone! And the one on Mount Vernon Rd. in Cedar Rapids, Iowa. Thanks guys and Merry Christmas to you guys!

Andy Ridler

★★★★★

a month ago

Sam was incredibly helpful. He installed my battery, used his own tools, and was pleasant the whole way through. And the rest of the team inside was positive in getting me the parts needed. Would definitely recommend and return.

Joel Inghram

★★★★★

2 weeks ago

I was on my way to the airport to pick up my elderly mother when I started experiencing engine trouble. It was after 5pm and I was more than two hours away from home. I was in unfamiliar territory and unsure as to my mother's and my fate that evening. I found this AutoZone enroute, and shortly after arriving the associate was able to diagnose the engine issue: a misfiring cylinder. The associate then recommended the various corrective actions I could take. I was able to complete my trip without incident thanks to the staff at this AutoZone, give them a raise!

Abigail Suiter

★★★★★

a month ago

Huge shout out to the staff at AutoZone on Mt. Vernon Rd., especially Jay! I brought in my car to have my battery replaced after a late winter storm killed it. My battery had gotten so corroded it wouldn’t come out! Jay worked hard to get through the corrosion and eventually had to replace the clamp just to get it out. LIFESAVER! I genuinely don’t know what I would have done if I needed to have my vehicle towed, and I am so grateful that Jay saved my day - and my wallet. The entire staff was so warm, welcoming, and helpful. Nothing but good things to say about this place! Go to AutoZone on Mt Vernon for all your vehicle needs! THANK YOU GUYS!

Ask Miss Patience

★★★★★

a month ago

Thank you, Jay, for helping install my wiper blades. With a military injury to my wrist this is one shade tree task that challenges me. When I asked for Jay’s name to include in the review discovered he is the manager. Leading by example. One aspect of my visit no one at previous visits to any automotive store has ever done … and, I’ve been a shade tree mechanic for many decades since 1986, is ask me what my price point is. If something is too much money for the consumer Jay wants to help find what’s is affordable to the customer. Blades, expensive or cheap, only last me a few years without a garage even though I cover the windshield, so went cheap. This one kind thoughtful service action make me wanna do the rest of this years DYI shopping for my Jeep here. As I typically use different stores depending on where I’m running errands. Mentioned I’m replacing my battery this year and he offered to help install it. Despite my ability to do so. If you’re someone who’s a novice or experienced in vehicle needs, and could use extra support recommend Jay and his team. I’m looking forward to returning for all my tune up supplies. And any parts needed for my projects this summer. Thanks, Jay. Keep up the excellent work, sir.