AutoZone Auto Parts

Emily Anderson

★★★★★

7 months ago

HUGE thank you to Luis at AutoZone on 4th in Albuquerque! He was so kind and helpful when my daughter and I had a loose, broken undercarriage panel and driving across country… when we had no clue where to begin, he came in clutch and got us back on the road safely. Thank you, Luis!

Courtney Strang

★★★★★

2 years ago

Dead car battery on a busy Saturday afternoon. After a quick jump I drove over to Auto Zone and Andrew had me up and running with a replacement battery and installation in minutes. He verified all the vehicle information to ensure proper replacement. What a rockstar, thanks Andrew!

Vanessa Sedillo

★★★★★

4 years ago

Staff was very helpful did not want to go inside due to covid and called and asked if they could come out and check my engine light. Afterwards instead of having to go in and wait for my codes to print they offered to bring them out to my car instead. Satisfied with the friendly and helpful customer service.

Phil Plate

★★★★★

10 months ago

Andres was a true caring professional that really is the best AutoZone employee. I've been going to AutoZone since they opened up in the late 1990's I've never met a nicer gentleman. Thank you so much for a wonderful experience. Thank you for your time.

Brianna Chaparro

★★★★★

a year ago

Went in to get a new battery before work and they were very quick and professional at installing it for me. Michael was very friendly as he changed it out for me and made sure I was in and out in no time. I really appreciated the help!

Loreza Ortega

★★★★★

a year ago

I have to say this store has really took a completely 180 turn around! I use to avoid this store and this last trip I complimented the customer service and overall stock into this location. Cashier stated they got a new store manager named Andres I believe and he has worked hard to fix the store. This location will be my only stop for my automotive needs. Good job hiring a new store manager!

Andre Lacerda

★★☆☆☆

a year ago

Disappointed. I have shopped this store for years and all has been well but today when using a warranty to exchange/get new ignition coils, they tried to give me (instead of new) old, used, dirty, oily and mismatched coils. The worst part is that when I pointed it out, they tried to say they were "new" and were dusty/dirty bc they had been "sitting there for a while". Really? Of course, I was not buying the story and simply asked for new ones, to which they complied. Weird and fishy. That's too bad. One note: when I returned the old set (one of which had failed) they just put it back inside the new box and handed me the new set loose. Are they going to pass my old/bad coils on to someone else? This is how easy to lose a costumer (don't think they would care anyway). Oh well...

Kate Kennedy

★★★★★

a year ago

Wonderful customer service! I needed a new battery and they not only had the most affordable battery but graciously installed it for me too. Can't say enough good things!

Marcos Gomez

★★★★★

a year ago

Amazing. The store manager was very knowledgeable and very helpful. The store manager is setting a great example for his employees on communication, knowing the products in store and customer service.

Roman “Ray-Ray” Delgado

★☆☆☆☆

Edited 4 years ago

This used to be a good place to go until they change managers. Went in to return an item did not have receipt but did have it on my phone. So they wanted to put her on store credit which I was fine with the person that was helping me switched over to someone else and gave me another person. That person took about 5-10 minutes and still had to ask somebody to help him man ever finally showed up they asked for my ID twice. Took a long time please restrain your employees and the manager needs to help instead of waiting to the last minute. I wish you a man under was back she knew how to run the store.

dorthy herrera

★☆☆☆☆

3 years ago

Usually fairly helpful. To day, two workers 3 customer. Not a big deal but the gentleman who could have helped was putting away a batter and some other part a customer brought back. The gal at the register had to go to the back for something else for the same customer. I just thought it would have been nice to help those in line first.

Raquel Anzures

★☆☆☆☆

a year ago

NO CUSTOMER SERVICE!! I just went in, I needed to find out why my car would not start at times. I asked the gentlemen if he could check my alternator. We went outside, 1st he didn’t know where to connect it then tells me it might be going out. Without any explanation he removes the device then goes inside. I am not a mechanic. I came here for help not to be treated as a dumb female. I will never go there again.

Lava G. Khonsuwon

★★★★★

2 years ago

Andrew was super helpful with assessing some warning lights that my previous mechanic would not bother with. Andrew was prompt, extremely knowledgable about vehicles and quickly installed my new battery. I really appreciate the helpful staff at this location! Thanks fellas!

Precious Perez

★★★★★

2 years ago

Zack has great customer service. He helped me find a license plate. He also helped me install my license plate. He was so kind and friendly. I’m so thankful. Thank you. Happy holidays Zach!

Lillian Woolworth

★★★★★

4 years ago

We were passing through ABQ on a road trip and had problems with our spark plugs and coil packs. Luckily we stopped here and received incredible customer service from Michael. He was very kind and friendly, and knowledgeable about the parts we needed and the installation. We're grateful to him and his expertise so that we could get back on the road with confidence!

E S

★★★★★

2 years ago

My experience at this autozone today was incredible. Zack is the man to go and see. He made sure that on a day I was having a lot of difficulty and very little help from other places that I was taking care of and I could get a battery in my car. He was honest about what he could/couldn't help with and still went above and beyond. Ace customer service. I will return.

michael moore

★★★★★

4 years ago

Excellent parts store. Place was clean and well organized. Very friendly staff. Knowedgeable and didn't try to sell me more than I needed. I like when that happens. This store manager should be commended and proud of the great job they have done hear. I will definitely be going back there for my parts from now on. Thanks people keep up the good work.