About Business
AutoZone Auto Parts is a leading Car Repair specialist serving the Elkhart, IN, Elkhart area. They provide a wide variety of solutions, including Auto parts store, Car accessories store, Car battery store, and other Car Repair tasks. Boasting a solid 4.3/5 rating from 543 verified reviews, their reputation precedes them. As a locally-owned business in Elkhart, IN, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Elkhart, IN.
Google Reviews
Julianne Borowiec (Juli)
★★★★★
a year ago
A very positive experience. Jeremy helped me recharge my a/c. He was very kind, informative, and humble. Excellent customer service here!
Lisa Delambert
★★★★★
3 years ago
The manager of my local store is wonderfully kind and helpful. The rest of the staff is equally friendly and ready to help. The products I need are almost always in stock and while the prices are high, the quality is always good. Even though I have other auto parts store options in the same area, I will continue to be a loyal AutoZone customer. Thanks for your awesome help!
Frances Cross
★★★★★
a year ago
I went in there tonight Jeremy assisted me with fixing my headlight he's a great salesman great people's person he has the Magic Touch I didn't even need a new headlight he did something in it started working thanks again Jeremy🤗🤗🤗
Rebecca Mckelvey
★★★★★
2 years ago
Best experience I have had in a very long time! The manager and and the employee who helped me not only were very helpful and just soo kind, walked outside with me and put in my cabin filter without hesitation. They were awesome and made it a good experience to shop there for my auto parts.
Katie Law
★★★★★
a year ago
Quinn helped me out so much with my battery. He stood in the cold to help me. Respectful, personable, all the above. Thank you, Quinn!
Tiffany Wiles
★★★★★
2 years ago
Bruce and his assistant (I wish I could have gotten her name) are top notch! You can tell they do everything they can to put the customer first and won't give up on finding a solution. I have never been to an auto store where I could find such wonderful employees!
Rick Lovely
★★★★★
8 months ago
Very helpful, you can get what you need, or they'll help you track it down.
Randi Victor
★★★★★
a year ago
If anyone needs an experienced associate that would be Jeremy Conway. He is the only one that I will go to for help with any of my vehicles. He is the most knowledgeable for my Harley oil filter to my Kia windshield wiper blades. He not only is knowledgeable but has an excellent personality and excellent customer service with everyone. He will find what you need and it will be right you won't be returning or exchanging anything he sells you. I will go to any store Jeremy is working at no matter the distance. It is very hard to find someone dependable, helpful, and knowledgeable as he is. Thank you for all of your help!!
Al Clements
★★★★
☆
2 years ago
Prices are competitive, good service is hit or miss.
Brooke R
★★★★★
2 years ago
Sandra i believe her name was… she was amazing. She replaced my battery for me with a smile. She had a little trouble as the previous installment was backwards but she was still able to get the job done. Thank you so much
Joel Marks
★★★★★
2 years ago
Friendly and VERY helpful! Not only did they help me with finding the battery I needed but helped me with checking out my warranty information and installed the battery for me while I watched so that I know how to do it in the future now! They also were very helpful with information on some other products and services that i was interested in. Highly recommend these guys.
maria w
★★★★★
a year ago
Had a great customer service experience with Jake at the Auto Zone on Cassopolis St, Elkhart Indiana. I had dove from Orlando to Michigan with no issues then all of a sudden my car didn't want to start. Got a jump, stopped at Auto Zone where Jake happily tested my battery to discover a dead cell. Jake was very patient with me while I was waiting on a discount code, then Jake put my new battery on in the dark. All set for my drive back to Orlando. Thank you Jake!
Courtney C
★★★★★
2 years ago
The customer service at this location is phenomenal. Late one evening, a thousand miles from home, I stopped in after being stranded with 2 of my small children, one a screaming baby. I was informed they could not install my battery due to its placement, but they knew someone who could. After a quick phone call, their helper arrived, ready to work. I picked the cheapest battery but was hooked up with one that had a longer warranty for peace of mind. These people turned my entire week around. Not only did they fix my battery issue and give me back my safe, reliable vehicle, but they restored my faith in human nature with their absolute kindness and generosity. Leaving my house that day, not knowing what my afternoon would hold, I prayed the Lord would put the right people in my path. He was and still is so incredibly faithful.
Scott Nielsen
★★★★★
10 months ago
I typically shop three or four auto part stores for the best price for what I need. But from now on, I will be a loyal Auto Zone customer thanks to the OUTSTANDING & WAY BEYOND EXPECTATIONS customer service provided by manager Cassandra!
Tasha Neely
★★★★★
2 years ago
Was very please with Gavin he was a great help from the start and then store manger Bruce stepped in and went above and beyond will be shopping her again customer Service is everything
Sue Johnson
★★★★★
4 months ago
Love Auto Zone. They get me the best price and will even put bulbs n wipers on for me. Great Service!
Brad Ries
★★★★★
6 months ago
While in town from eastern Long Island NY we had battery issues. Jake did a battery check and alternator check… it was the Alternator, the store had one in stock but I had no tools or time to install it. Jake had mentioned a local automotive repair center close by. Within an hour of the diagnosis I had the new Alternator installed and on my way to drop my daughter off for you first year at Notre Dame University…. Without missing a beat thanks to Jake and the rest of the crew. Thanks Jake!!!! You deserve a raise and the 5star review!!!! Thanks, Capt. Brad Ries SOMEDAY CAME FISHING CHARTERS Hampton Bays, NY….
Suzie
★★★★★
Edited 6 months ago
I recently had an issue with my car not starting and I was feeling pretty stressed about it. I jumped it and drove it to AutoZone. A helpful employee immediately tested my battery and determined that it was the problem. I appreciated how he took the time to explain what was going on without making me feel out of my depth. After changing the battery, my car started right up! I left feeling relieved and grateful for the support I received. It’s nice to know there are still folks out there who genuinely want to help. I would definitely recommend this place if you run into similar issues!
Mike Yoder
★★★★★
a month ago
Took a battery warranty there and was replaced within 3 minutes. Outstanding service with a smile!
seedrv
★★★★★
a month ago
Cassandra was great! She helped determine the best wiper blades for my vehicle and then rapidly installed them Highly recommend this location
