AutoZone Auto Parts

Austin DeLoach

★★★★★

a year ago

Extremely friendly and helpful staff! I came in not knowing what exactly I needed, but was assisted right away. Each employee provided me with great service and helpful information on my headlight bulb replacement!

Monique Meyon

★★★★★

8 months ago

You can always get help from Auto zone at the North Ave location. They have good customer service and they make sure you can find everything that you are in need of. They as well give very great service and I couldn't have asked for better service then what they have given me. I recommend their service to anyone.

Badrinath Balasubramaniam

★☆☆☆☆

9 months ago

Absolutely horrible customer service. I had the misfortune of purchasing an alternator here, and Jody, the cashier, was extremely rude for no reason at all. Autozone, especially this location, really needs to invest in training its reps so they can be half decent/courteous to customers; I have never had this issue at O'Reilly and I know where I am going to get my parts from here on out. Urge everyone to avoid this store and shop at O'Reilly instead.

Kendra Burgess

★☆☆☆☆

a year ago

I would not spend a dime at this store. I went inside the store because I needed my battery to be tested, once I found out my battery was too dead to test. I asked the guy if he could take the battery out so it could charge, he told me he could take the battery out but it wasn’t a guarantee if he could put it bk in once I came bk to pick it up, and I was talking to a MANAGER. I liked the store better when Javier was the manager because he was more understanding & helpful.

TheCrew Solutions

★☆☆☆☆

4 months ago

Bad service, I’ve been waiting in line and no one attended bur they’re outside smoking cigarettes for 30 minutes at 2:51 Wednesday/oct/29 2025

Casey W

★★★★★

a year ago

These guys are amazing. Not only did they help me install a new battery, they also realized one of the terminals needed replacing while doing so and helped with that too. Staff was friendly and knowledgeable. I would highly recommend!

Connie Walker

★★★★★

3 months ago

This store has been my go to for my automotive needs. Justin and his staff are the absolute best!!

Anna Fuhrmannek

★★★★★

3 months ago

I went there yesterday and the employee that helped me was really nice while he replaced my battery

Dakota Beloin

★★★★★

3 months ago

Great place, great staff! Justin is the guy to ask for💯 Samantha was super helpful and polite! highly recommended

sarah p.

★★★★★

3 months ago

I had a great experience at this location thanks to justin. He was kind, informative, and patient the whole time. 10/10

Bre Nicole

★★★★★

5 months ago

Justin is amazing. My alternator went out I thought it was my battery. Ended up needing both but both times Justin checked to make sure.

Shi Money

★★★★☆

2 months ago

The afternoon shift is very knowledgeable and very helpful. Always willing to help and take care of that customers with a smile

Jennifer Davis

★★★★★

6 months ago

Andrew and Justin are amazing! They helped us get our daughter’s car figured out when she was stuck in Athens. These guys were so helpful. They care about their customers and not about just making a $! They saved us from spending a ton of money on a tow and repair. I highly recommend them. Helpful, kind and courteous. It’s hard to find this kind of customer service anymore.

Marcus Crawford

★★★★★

a month ago

Chris was super awesome and he made sure I had everything I needed for my 2012 Audi Q5 , he cares about his customers, Thanks Boss!!!

Cristy Del Rio

★★★★★

6 months ago

Jose over on the commercial team was SO nice and helpful when I needed help with my battery. I am a student at UGA and very far from home, so car problems are always stressful. He made sure I understood everything and was happy to speak to my dad on the phone. Andrew also put the battery in for me!! Great customer service and great people.

Marie Martin

★☆☆☆☆

2 months ago

Why is it that you can ignore the 50 year old customer and a female and overweight? But 20 years ago y’all would run to help me? There was no customer in the store when I walked in. Two people were working and neither of them said one word to me. I was getting something for my vehicle and hoping it would fix the problem I knew the kind, but I was wondering if a needed a funnel. I said , could you do this for me? Now 20 years ago the dude would have ran to me to help me and offered to help me smiling the whole time. Thankfully a wonderful gentleman customer kindly helped me. These people are horrible at customer service. I would skip this one.

Waylon Miesell

★★★★★

a month ago

I went into the store location after unsuccessfully stopping at multiple other hardware stores for what I needed. This store had outstanding customer service. Everyone in the store greeted me individually and Roberto help me find the parts I needed and help me find every coupon and every way to save money before I close out the sale. The experience I received at the store location how to change my entire day around even though I have a lot in front of me that I still have to sort through. I highly recommend this location.