AutoZone Auto Parts

Gavin

★☆☆☆☆

a year ago

Bad selection, awful service. No battery terminals for a 2019 nissan sentra that fit, asked for a jump in the parking lot and nobody helped.

Niecy Perry

★★★★★

a year ago

The salesman (JaVeon) was very helpful and he suggested items that I may need as well…good job young man👍🏾

Diane Lovingmycreator (Mz Dee)

★★★★★

Edited a year ago

Excellent customer service from the Store Manager Jaime …I just bought a vehicle and was having an issue with opening the trunk…I thought it was a fuse…Jamie was very helpful and persistent to help find the issue…He googled to get help get answers…Low and behold...he told me to open the glove box…He found the issue and I now I’m able to open and close my trunk…,Thanks to Jaime for going above and beyond the call of duty….

Marilyn Lynch

★★★★★

2 years ago

Had new wiper blades put on my car a few weeks ago by Michael at this location. The entire staff was friendly and the store was clean and organized. Great service. Thank you.

Isis del Sol

★★★☆☆

8 months ago

We went to pick up a part ,the same store in north chicago told us the part was there and they said they have to order and today the part they order was wrong and the had the part in storage,

Christopher Waterman

★★★★★

a year ago

Twana, please forgive me if I miss spelled your name. She was extremely helpful and kind. Definitely the kind of customer service we need! Thank you for your help.

Mike V

★★★★☆

2 years ago

This place just opened in the location that the Pep Boys parts store was located in. They had the Hyundai OEM oil filter I needed. Most stores don't carry them. Would have been 5 stars, but they don't carry Pennzoil ULTRA platinum engine oil.

Brandon Nauertz

★★★★★

2 years ago

Recently opened location. Would definitely recommend! I was greeted by the employee's the manager tyler I believe his name was answered all my questions i had for the different parts I needed for my VW was very knowledgeable and patient and got me everything I came in for. Went above and beyond! Very happy with my visit and will definitely be back for future car part needs!

adrian perez

★★★★★

11 months ago

Went in on 04/27/25 best customer service I got from manager (William) understood what I needed came back with the part I needed! And was in and out very quick!

Leo Perez

★☆☆☆☆

a year ago

I went to the store to return a radiator hose, but unfortunately, the store manager Jaime told me that without a receipt, he couldn't return my item even though it is an autozone brand. I went to a different autozone store, and they took care of my problem right away. Make sure to save your receipt or take a picture of it because, apparently, without it, they can't return, not even for store credit.

Randy Walker

★★★★★

2 years ago

Visited the new AutoZone with broken wiper blades. The staff was quick to find the right fit for my car’s unique wipers, even installing them for me in the extreme cold. Great service, efficient, and friendly - definitely recommend!

Matthew Michell

★★★★★

a year ago

I have shopped at a lot of autozones. By far this is the best location. Store is super stocked, clean and organized. Tijuana bent over backwards to help find me the part I needed. She does a great job, and was very professional.

Zeeshan Ahmed

★☆☆☆☆

a year ago

Today 23 Feb, 2025 4:50 pm. wanted to call Upper Mount Shops. I called the customer service who is working at the moment. I don't know his name. The service is very poor. He keeps saying that he can't hear you. He hung up on me. I called again. He is very poor and poor service. I shouldn't come to this store to buy anything.

Eric B

★★★★★

7 months ago

AutoZone has an incredible amount of automotive repair parts but also have a large selection of tools as well. They have great prices for aftermarket parts. They're my go-to for quick and inexpensive car parts.

Dawid Hart

★☆☆☆☆

3 months ago

Waited 15 min to just ask a question and got Zero customer service. I just walked out. Hire knowledgeable workers please

Destiny Juarez

★☆☆☆☆

3 months ago

laziest worker guy ever! He’s white old was wearing a beanie tonight couldn’t even come outside to check my battery kept rolling his eyes! Second time experiencing lazy workers from this location.

mohammad raiyan

★☆☆☆☆

2 months ago

Worst place ever, lazy people working here, no care atitude. Had warranty from another autozone for a battery wanted to exchange it over here, they say cant exchange it after looking at the battery for rules and regulations. What do you mean by it? At least give me refund or store credit.