About Business
Batteries Plus brings expert Car Repair solutions to the local community in Monroe, LA, Monroe. From Car battery store, Battery store, Cell phone accessory store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Monroe, LA appreciate their attention to detail, leading to a consistent 4.2/5 rating from 193 reviewers. By focusing on the specific requirements of the Monroe, LA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Monroe, LA and beyond.
Additional Details
- Retailer of batteries & lightbulbs
- Chain selling batteries for watches, phones & vehicles, plus replacement lightbulbs.
Google Reviews
Robbie Tate
★★★★★
8 months ago
Super friendly and accommodating with a good selection of batteries for non-typical applications like off road and water sports.
Joshua Osborne
★★★★★
a year ago
They went above and beyond to fix a problem with my key fob, and gave me a big discount due to it taking longer than expected. They're honest people and charge much less than the dealership would.
Leann Thiels
★
☆☆☆☆
2 years ago
Each time we go in the heavy set older guy refuses to keep the warranty and makes excuses. He tries to make you feel like you don’t understand how a battery works. My husband who is a mechanic over 20 years understands and was told he was wrong about how a charge concerning batteries works.
Allison McDonald
★★★★★
a year ago
Always have a great experience at this location! The employees are extremely knowledgeable and go above and beyond to help me every time. The owner is also very friendly and welcoming. Great customer service!
Leoantman Butler
★★★★★
10 months ago
I don’t care what anybody says about this company….These men are some of the most professional and respectful people I’ve ever encountered since I’ve been home. Assessed the problem and didn’t leave until it was solved …. 🐜
Amanda Blanchard
★★★★★
a year ago
Took my Galaxy A51 5g here because it stopped charging. They were very friendly, ordered the part I needed which came in quick and they fixed it! Batteries Plus will be my go to for phone repair for sure. Thank y'all so much for being fast and professional!
Phillip Simmons
★★★★★
7 months ago
Professional, courteous and knowledgeable staff. Many products offered. I have no complaints.
Thomas Alayan
★★★★★
2 years ago
Store manager Josh did an awesome job! Called me back when he said he would, impressed already! The gentleman who installed my battery was thorough and did it right! After going into O'Reilly auto next door, and returning to batteries plus, I truly saw the difference great customer service makes. Will return and will recommend, thanks!
Courtney Worthy
★★★★★
a year ago
I received exceptional service from Hicks and Adam. Hicks, in particular, went above and beyond. Not only were they both extremely helpful, but Hicks also corrected an issue with my battery that could have caused serious problems later on. Despite the rainstorm, he didn’t hesitate to identify and fix the problem right on the spot. I truly appreciate the care and attention to detail. Now that I’m aware of the additional services and products you offer, I’ll definitely be back and will be recommending you to others.
Heather Johnson
★★★★★
a year ago
The employees are very friendly , helpful, and knowledgeable! They always go the extra mile. In my opinion there are rare Jewel and customer service you don't find that very often anymore. They also back their products as well as their services. But the best part of shopping there is the tall blue eyed phone tech with the strong manly beard . Oh my goodness he's handsome, kind, and highly intelligent. I've been looking at my phone cross ways thinking about breaking it. To have an excuse to watch him work. Rarrr hehehe
Marnesha Davis
★★★★★
a year ago
Upon arrival, the workers were welcoming and I was helped instantly. I scheduled an appointment the same day for a screen repair on an IPhone XS Max. It was confirmed via email and a $10 off coupon was attached that I could use on the repair. The workers examined the phone and asked if I could spare about 30 minutes to repair. The phone was repaired before the 30 minute time. I was informed that Adam was the one who repair my screen. So I appreciate your diligence and speed, Adam. If you’re looking to get your device repaired, I’m sure they can fix just about anything. Schedule the appointment and you won’t regret it. I’m confident that any worker can get it done. Thanks Batteries Plus. You all saved me from giving out my personal number to my work families.
Alexus Marshall
★★★★★
10 months ago
I had a great experience at Batteries Plus🔋 I had a problem problem with my key , the fob, transmitter… everything. I went there and they were friendly, knowledgeable and determined . It was very tricky but they really went above and beyond to get me going. HIGHLY RECOMMEND 😁
Paul Vingiello
★★★★★
6 months ago
The people in this store are very friendly and knowledgeable. They changed my battery and had me back out the store in less than 5 minutes. Really amazing.
Henry Lee
★★★★★
10 months ago
I must say the owner of batter plus really went above and beyond to help me with my generator a storm hit Monroe, Louisiana and I was two days without power and my generator was completely jacked up. He stayed after closing to help me. All around great guy great personality someone you can call a friend so if you ever in a Monroe area, I recommend battery plus.
OhanaVision TV
★★★★★
a year ago
I came to Monroe to see my family and Homecoming when i ran into an issue with my key fog getting ruined. My vehicle was stranded in west Monroe and i found a ride to Batteries plus where i met Mr.Bradley Hicks. Not only did he solve my problem but he went out of his way to work several hours after his store closed on his personal time to come fix my vehicle so that i can return to Houston. We were working on my vehicle almost until 10pm and he did not complain once. It’s nice meeting people who are dedicated to their craft and do it for the love of people. Of course i had to pay for the key fog but he didn’t charge me anything extra for his travel and working late hours he just wanted to see me make it back to Houston safe and sound with my son. If there are more people in the world like them this world will be okay! Thank you Mr.Hicks and the great people at Batteries plus.
Tom Grant
★★★★★
3 months ago
I buy batteries frequently here and always get treated well. I was having an issue with my iPhone charging port and went in for repair. Turned out it was just dirt and lint buildup in the port. The tech solved my issue in about 30 seconds at no cost to me. You guys are fantastic!
Jacques Norwood
★
☆☆☆☆
Edited 2 months ago
Went to Batteries Plus today in Monroe.Louisiana for a refund on a battery that I bought.. the owner was so upset that I brought the battery back then proceed to get upset saying that we always bring stuff back after it's used referencing to my color... I asked the owner why was he so upset just explain the reason he said I looked like I wanted to have a problem... Wow... the owner was very rude didn't have any business training no self control to be a owner and pulling the race card... YOU PEOPLE as the owner say... insanity come from the back with no training saying you ain't getting no refund.... the salesperson went and got him for a refund only there was never any confrontation at all .... THIS PLACE NEEDS TO BE SHUT DOWN!!! The big guy that's behind the counter is shady along with the owner.They do not wanna warranty anything... They made me pay to get the seat taken out to put the battery in.I go outside and catch them.Putting the battery in without taking the seat out... And I had to pay to keep my own battery sixty dollars...This place is Shady... No one has reached out , I see the owner responded on this review... Is it the owner of the store?Because if so. That's shady for you to respond to your own review... your the problem... don't fool these people .. if you're the owner reache out and fix this ...
Grayson Elizabeth (Gray)
★★★★★
4 months ago
I recently took my 2011 Nissan Altima to Batteries Plus for programming key fobs and I couldn’t be more impressed. We initially asked them to program just one fob, and the technician (Adam) went above and beyond and programed both fobs, no extra charge, no fuss. While he was working on programming, there ended up being a problem with the old fob and my car wouldn’t start up again. This wasn’t Adam’s fault at all, but instead of shrugging it off, he jumped right in to help. He refused to give up, kept troubleshooting until he found the issue, and made sure my car was back up and running. The car even had to stay overnight, and Adam worked tirelessly the next day to get it fixed. He truly went the extra mile by treating it like it was his own vehicle, and never once made us feel like we were inconveniencing him. From start to finish the service was outstanding: prompt, courteous, careful and thorough. If you need key-fob programming, battery services or anything related, this team is your go-to. Thanks again, Adam and Batteries Plus! You made what could’ve been a stressful situation into a smooth, worry-free experience!
Vivian Lowe
★★★★★
4 months ago
I went to Batteries plus to see if they had a battery for my car. They were so helpful. He checked everything told me all my battery and was not doing. Was absolutely no pressure to purchase. I did purchase a battery for my car and they installed it. It came with a good warranty. I highly recommend batteries plus in Monroe Louisiana. They are very good company to do business with they have batteries from hearing aids ,computers, cars, you name it they have the battery plus lights bulbs for many things!
Anna Reitzell1
★
☆☆☆☆
6 months ago
I highly do NOT recommend this place. Long story short, I dropped my phone off for a screen replacement. My phone worked completely fine, the screen was just cracked. After picking it up, it does not work and they will not issue me a refund. I was told different stories by each employee which resulted in me revisiting the store THREE times for my phone to be fixed and it still isn’t. This store had my phone from 10AM to 5PM my last visit and they still did not fix it. I am now having to pay out of pocket for a new phone and still out of the money for the screen repair. I also paid for a screen protector that I have now found out was never put onto my phone after the screen replacement. Please do not trust this place.
