About Business
Battery X-Change brings expert Car Repair solutions to the local community in Salem, OR, Salem. From Auto repair shop, Auto parts store, Car battery store to complex Car Repair projects, they maintain high standards of service quality. Local residents in Salem, OR appreciate their attention to detail, leading to a consistent 4.3/5 rating from 174 reviewers. By focusing on the specific requirements of the Salem, OR area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Salem, OR and beyond.
Google Reviews
Kevin Clark
★★★★★
5 years ago
They had a heavy duty battery for my Ram 1500 at a very competitive price and had it installed in 10 minutes. Clean. organized shop. While I was there I also saw they do oil changes for less than I have been paying and with quality oil. I am definitely going back.
jamie jangula
★
☆☆☆☆
a year ago
Avoid this place like the plague bought a battery in 2022 with the stamp on it and a 84 month warranty they wouldn’t exchange it cause I didn’t have a receipt and they upgraded there pos. So they lost everyones info. but they offered 20% off a new battery. why would I buy another vehicle or Rv battery from you guy again if you cant warranty the battery I have now. Lessoned learned buy from Walmart or Costco a big box store where they will always have your info on file.
James Forrest Matthews
★
☆☆☆☆
3 years ago
This store has gone downhill over the years. Price given per battery isn't what it used to be. Still better than the competitor, but that competitor has way better customer service. With no attitude when I walk into their store to sell a dead battery. I have a hard time believing them when they tell me, on the phone, they're accepting batteries. Yet, when I get there 10 minutes later, and they say they've already taken as many as they could for the day. Or that if I have 100 batteries they can do it. Either way, this is at 9:30am. Come on now...
Jim Crain
★★★★★
a year ago
Good prices and great service! Both employees were great. I will be back when need a battery.
Patty Ring
★★★★★
2 years ago
It was late Saturday afternoon when I showed up with my car knowing I had been told I needed both the battery and alternator replaced in my car. Armando and Andre were both so kind and kept the shop open to replace them for me so I wouldn’t be without a car Easter morning. I’m so thankful to you both!! Great service and experience from the Battery X-change!!
Roxanne Komomua-Ingram
★★★★★
2 years ago
In the last two days we purchased a battery for our riding mower, and unexpectedly, the very next day, we had to buy a battery for our Nissan Rogue. The mower battery was put in by us, but the car battery was installed by Battery X-Change. The two men who helped us, Andre Bennett, and Armando Nino, were friendly, quick, and efficient with the installation. We were pleased with the service, and the price! We will definitely do business with them again!
Rebecca Douglas
★★★★★
2 years ago
I Highly recommend to take your vehicle here💯💓 I took my van there and they got it right in no BS and took care of what needed to be fixed. They are really reasonable with prices and their work is the best I've had around Salem!!! I'd rate more than 5 stars if I could!! And I definitely will be taking my van there from now on 💯
Andrew Kienow
★★★★★
a year ago
Great fast and friendly service! Had a problem with my payment method and had to run home and return to pay. Employees super friendly and understanding! I highly recommend!
Rose
★★★★★
a year ago
After a long road trip, my battery died, and my car would not start without a jump. After pulling into Battery Exchange, despite there being several other customers ahead of me, my car was serviced almost immediately, and I was in and out in approximately 10 minutes. Tip: Get the best of the different battery options for your vehicle to get the longest 3-year warranty for service. Highly recommend.
Hector Flores
★
☆☆☆☆
a year ago
Horrible company do not buy from these people Armando has horrible customer service they sell faulty products and will refuse you a refund at all cost! Stay far away from this horrible excuse for a business! Salem deserves better! Save yourself time and a headache. Take your money elsewhere!
Brandon Martin
★
☆☆☆☆
a year ago
This location specifically was enough for me to never go to any Battery Exchange EVER! Their attitude as I walked up was almost suggesting I was a burden. They saw me walk up, and I still had to approach the two of them for help. This was actually the second or third time I've been there recently, and it was the same attitude every time. I would happily pay double to not go here again for anything, period.
CHIEF UMPQUA
★
☆☆☆☆
3 years ago
I called to get information about the warranty on a defective battery, the receptionist spoke to me in a very condescending way. Very unprofessional and uninterested in trying to address my needs. I will never give this location my business based on this mans attitude towards the customers.
brian gillum
★★★★★
3 months ago
Great and honest people work at this place. I would recommend them.
Michael M
★★★★★
3 months ago
Had to buy a replacement battery. The staff was helpful to verify my options for the vehicle, offer a discount, and close the deal in under 10 minutes. Just what I hoped for.
Melissa Rice
★★★★★
3 months ago
3 of the best guys around! Been in a few times and received nothing but excellent service. If you want fast and friendly service, this is the place to go 😁 Thanks Andre, Jake and Armando!
Kala Arizmendez
★★★★★
2 months ago
Armando and Andre provided great customer service and were super kind! I Highly recommend for any of your car needs!
Spencer Joness
★★★★★
7 months ago
I see some poor reviews about the Manager, Armando.. My experience was completely opposite. He helped me out on his day off. I came in the following business day and he got the part I needed 👍🏻, good guy. Not to mention the week before I came in knowing my batteries were OK I had a starter going out. I just wanted to see what they’d say. They actually told me that my batteries were still performing good. He did not try to push batteries on me.
Priscilla Gunter
★★★★★
3 months ago
Amazing service. Great prices! Mandos been doing my services for years and he does great work! Completely recommend this place. Mando and Andre will get you right!
dominic shepherd
★★★★★
2 months ago
This place is great! Jacob was super professional and friendly. I highly recommend you come here for your battery needs. Good job Jacob you’re a real one
amanda ranney
★★★★★
a month ago
I came to get my brakes changed! And Armando and his crew did a fabulous job! They were so kind and did it in a very timely manner! I will definitely be coming back!
