About Business
Baxter's Automotive brings expert Car Repair solutions to the local community in Colorado Springs, CO, Colorado Springs. From Auto repair shop, Auto electrical service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Colorado Springs, CO appreciate their attention to detail, leading to a consistent 5.0/5 rating from 294 reviewers. By focusing on the specific requirements of the Colorado Springs, CO area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Colorado Springs, CO and beyond.
Google Reviews
Amber Perry
★★★★★
a month ago
I have been searching for years now for a mechanic who would a) tell me what was wrong with my car without being condescending or rude and b) not charge me a fortune to get my car fixed. Not the easiest task with a car that has a BMW engine. I finally found one at Baxter's! Everyone I interacted with was friendly and helped me understand what was going on with my car without treating me like an idiot. The prices were extremely reasonable and not exorbitant. They have a customer for life in me.
Trevor Wray
★★★★★
11 months ago
This is probably the only place I'll ever take my BMWs. Ed knows his stuff and Patricia is awesome! They helped me diagnose a problem on a new vehicle I bought and were super honest and cost effective compared to other shops. They told me EVERYTHING that was wrong with it, but told me about what was important to fix and what could wait, wasnt pushy for me to get anything done that wasnt necessary. He showed me the broken parts after the repair, and why they needed to be replaced. Ive never had a shop do that before. They sure make you feel at home and I hope they're around for a while!
Katie A
★★★★★
11 months ago
Very professional and friendly family business! Each time Patricia and Ed make the entire process smooth and easy. Very friendly and professional family business. The communication is always quick, clear and detailed. They answer all the questions you might have and leave no room for any doubts. You don’t feel rushed and the work on your car is done efficiently and on time. Patricia and Ed explain what was done, show you parts/samples, so you really can trust that the entire repair is not only top notch but also transparent. They don’t push you to do unnecessary work and recommend only what (and when) should be done. Each time I feel comfortable and assured leaving my car in their hands. I’m very happy I found them and I can’t recommend Patricia and Ed highly enough! BTW, don’t forget to meet Ben, their super friendly dog!
Chase Thiele
★★★★★
a year ago
Baxter’s Automotive is a great place to take your vehicle if you care about Performance, Honesty and Accuracy, Ed has serviced my VW vehicle for about 4 years now and I have only had great experiences with the services they offer. I trust Baxter’s (Ed) knows more about my vehicle than I do and when they make recommendations, I know they are necessary and legitimate. I hope if you are looking for a great place to go you see all these other great reviews and you give Ed and Patricia a try. I don’t think you will be disappointed.
Michael Gage
★★★★★
11 months ago
Great place. I went to a differwnt mechanic for the issues with my car. I was told 3 digferent things were wrong and given 3 different quotes to the tume of about $3,000. So went to have Baxters automotive for a second opinion and wasnt even anything the other guy had said and half the price. So great place to go. I will not go anywhere else while i am living here. Would definately recommend. Thank you guys for all the work you do to kepp is all safe on the roads.
Rebecca Orozco
★★★★★
a year ago
If you are looking for a mechanic that knows his craft and an auto repair shop that stands on integrity, honesty, and compassion, Baxter's Automotive is your place. You can tell that they care about you, your safety, and your vehicle by the quality of work and costumer service. My experience with Ed and Patricia is exactly what is written in all the reviews. To reiterate, Ed is excellent at explaining issues and answering questions in laymen's terms (a true sign of a expert). He takes you into the shop to show you the issue on the car or will bring the part out to the waiting room. Patricia is also excellent. She makes scheduling a breeze, Her communication is fast, clear, and concise. She walks you through the itemized maintenance list, cost, and what to prioritize. It makes it so easy to budget and plan out your car maintenance without unexpected surprises. For the expertise and quality of work, you cannot beat the price. Highly, highly recommend them.
Cintia O'Connor
★★★★★
a year ago
My husband and I have been customers of Baxters Automotive for years, and we've consistently experienced exceptional service. This business operates with the highest level of honesty, trustworthiness, and integrity. The team delivers top-notch customer service and auto care, giving us complete confidence that our vehicle is in great hands whenever we bring it in. Thanks you guys!
Ali Eustice
★★★★★
a year ago
Baxter’s did an excellent job with my VW. I had been looking for a good alternative to the dealer. Baxter’s returned my call right away, gave me a quote, and scheduled my service in a timely manner. My total came in less than quoted and I was shown all the parts that were replaced with an explanation of service. Clear communication, honest and fair, and timely. I’m so happy to have found a local, trustworthy mechanic.
Kimberly Coull
★★★★★
2 years ago
I recently used Baxter automotive for a check engine light on my mini cooper. Ed and Patricia were AMAZING! I have never had such great conversations while waiting on my car. They were able to get me in asap and the wait was quick. Since we just moved here, they gave me tips on mountain living car care in the mountains. I appreciate them so much. They are by far going to be my go to mechanics going forward. Highly recommend.
Ve Shel
★★★★★
a year ago
I would highly recommend Ed and Patricia at Baxters. They are super friendly, knowledgeable, and will get it right the first time! Since moving to the springs we have been to a couple dealer shops and all were absolutely horrible and overpriced just to damage your car! Baxter is NOT at all like anyone around here. They are amazing and would recommend all our fellow military families to support this small family owned business.
Aden Marsteiner
★★★★★
a year ago
Baxter's was my grandparents go to mechanic for a long while and since I could drive they have been my #1 most trusted and go-to mechanic. I moved out of state for half a year and couldn't find a mechanic even close to their quality. Usually go here for general maintenance but when I get repairs I don't have to ask them twice and I am shown the parts that were replaced. 10/10 amazing work while also being fast and affordable.
Joan Huntley
★★★★★
2 years ago
There's a reason that Baxter's Automotive receives many, many 5 star reviews: they so deserve it! I have been going to them since 2020. They currently take care of my Subaru Outback and Mini-Cooper. Friendly. Thorough. Honest. Knowledgeable. What more could anyone ask for in getting their car serviced? I actually feel more comfortable driving, knowing my cars are so well taken care of. And let's not forget that they are also dog friendly and ask about my lab rescue...so personal. Thank you Baxters...my joy to discover you.
karen pennell
★★★★★
a year ago
We truly appreciate the great work that Ed does for us, and Patricia's kindness. They are honest and have great integrity. We have trusted them with our cars for years and will continue to do so. They check the warranties on everything so that you can take advantage of anything that might be covered. Exceptional work and exceptional people!
Jenner Southerland
★★★★★
4 years ago
I recently purchased a pre-owned Mini Cooper and my regular mechanic does not work on them, but he referred me to Baxter. Ed looked over the car prior to purchase to make sure it was a good car. He made a list a recommended preventative maintenance and told me the car was okay. After the purchase, I had him do the repairs. He was timely and professional and even showed me the parts he replaced - I have never had a mechanic do that before! Patricia was very professional and knowledgeable, she was very good at explaining the repairs. While I will continue going to my other mechanic for my other cars, Baxter is my new regular mechanic for my Mini Cooper. Highly recommended!
Jordan Dornbush
★★★★★
2 years ago
Patricia and Ed were absolutely amazing! They were recommended to me through a friend and it was the most smooth experience I could have asked for. They were extremely kind and honest. I just bought a new car and wanted to get a full inspection while I am still under warranty. They gave me all of the information I needed and answered all of the questions I had. Would recommend them as the people you can trust with your car. Will be using them from here on out :) Thanks again guys! You also get the added bonus of being greeted by Ben (the sweetest dog)!
Steven Corsi
★★★★★
a year ago
Baxter's came highly recommended from a friend and I now see why. Now that I know Ed is trustworthy and transparent I will continue to take my vehicles here. Now I can recommend Ed and Patricia Baxter to others!
timothy gallagher
★★★★★
a year ago
Baxter's is the best mechanical service for both my Honda Accord and my wife's BMW. This is the 3rd Honda Accord that the Baxter's has taken care, and before that my Land Rover. I trust Ed and Patricia. they have tremendous Knowledge and skill. when you get your car serviced by Ed and Patricia, you know it has been done right!
Zac Tamayo
★★★★★
2 years ago
Baxter's Automotive is one of the best shops I have used in the city. You'll feel like family the moment you walk in. Ed is very knowledgeable about a myriad of import vehicles and has many years of experience to provide extraordinary service/advise. He also has significant experience with pesky electrical problems. Patricia is extremely helpful navigating the business and personal side of the shop. I have been here a handful of times for auto inspections and repair advice. Each time I have seen the amazing customer service they extend to every person that walks through the door. Their rates are very reasonable. I recommend them to everyone looking for an honest and affordable mechanic that will get it done right.
Patricia Blackburn
★★★★★
4 years ago
Baxter Automotive is the place to go! Ed and Patricia’s customer service is unbeatable and hands down the best service I have ever received for my car! Ed is extremely knowledgeable and explains what has to be done and why! Plus, he shows you exactly what he repaired and the old parts! Service was fast and ordering parts was even faster! I could sit and talk to Patricia all day long, and their office dog, Ben, is pretty handsome! If you need work done…this is place to go!
John Adame
★★★★★
a year ago
Great experience getting my oil changed here. They showed me the air filter that didn’t properly fit and made sure to get one that did fit properly. Will be using them for all car repairs now! Thank you Ed and Patricia for providing such great service. Please give Ben some belly rubs too!
