Belle Tire

Ms. Johnson

★★★★☆

9 months ago

I had my vehicle serviced here at the Dearborn location on June 26. The place was pretty busy with a steady stream of people, so I was there longer than i wanted to be. Belle tire Associate Eric was so helpful, funny, calm cool and collected and had a wonderful personality he really made my visit worth it. Thanks Eric

Kim Fowler

★★★★★

Edited 7 months ago

Alex, Mike, and of course Mr Bryan were amazing today, they even saved me some money, I appreciate you all, I've been a customer for over 25 years and Belle Tire always takes care of me. THANK YOU FOR 25 YEARS OF SERVICE., KEEP UP THE GREAT WORK.

Husan Sharif

★☆☆☆☆

Edited 3 years ago

Crooks! Took my car in for an UBER/LIFT "vehicle inspection." I was told it will take about 2 hours. I ended up being there for 3 and a half. Then the mechanic claimed I needed inner and outer tie rods and links. Also, he said I need front brakes and that my exhaust has a leak. I took my car to the dealer and they physically showed me and I have video to prove none of the things they mentioned needed to be replaced. On top of that I was charged for 2 inspections even though he already knew the first inspection "failed" according to this fraud mechanic. I was why are you charging me 2 times for an inspection that failed. You knew the first inspection was a fail why charged me for a second same inspection that will also fail? These people are no good scammers and I will never go there again. My car runs and drives just fine and the Mazda dealer confirmed I have no mechanical issues. I have attached an image of my links and tie rods to prove it. The dealer mechanic shook them just to male sure and there absolutely no play. These SOB at the Dearborn Belle Tire location are frauds and robbed me $50.00 for 2 of the same failed inspections. I will be contacting corporate as well. On top of this they gave me 2 inspection forms that say failed, but they failed to fill out the information with the name of the mechanic and their location address so they can cover themselves from the fraud they committed.

Nelinda Ortega

★☆☆☆☆

8 months ago

I made an appointment, & the African American Female said they overbooked and they couldnt take in my car which made me waste hrs of my time. She was super rude with such an ugly attitude. I wondered if it was just with me but I noticed more reviews towards her. I will never understand if you work for customer service you should have have a better attitude. Went in the next day, Rammy helped us out with amazing service.

AbdouzZ

★☆☆☆☆

a month ago

Two appointments they said “it’s only gonna take 90 minutes” and it took more than 3 hours I Wast my time

Rose Bud

★★★☆☆

8 months ago

Usualy go to Discount tire because they provide great service but thought I'd give belle tire a try since they had the tires I wanted in stock. The man inside who initially help me was great. Service was fast for 4 new tires, however fast at a sloppy cost . After spending $900 on tires I got my care back with grease all over the rims and dirty dusty tires.

Michael Ball

★★★★★

6 months ago

They were great. I got a screw in my sidewall and they took care of several recommendations of tire options. Then they took care of an alignment. It only took a couple hours and I was on my way.

Chris Hoobler

★★☆☆☆

7 months ago

Was going here for a few years and mostly had good experiences but the last number of times I've gone in I've tried to get an alignment and am constantly turned away saying it needs other parts fixed before they can do it. I had a tire blow out and they replaced both front tires and told me it needed this alignment so I fixed the other problems needed and was turned away until these two new tires were totally bald(came in 3 or 4 times). Last time they cited rotors and wheel bearings which should not affect an alignment at all.

PS Squared

★☆☆☆☆

a year ago

Got my tires changed today, got told after my appointment that they didn’t have time to do an alignment check. Drove off and my car threw tire pressure lights. They didn’t even bother to ensure my tire pressures were correct and were closed by the time I got half way home. Lazy techs left all the stickers on my wheels too which was an annoying ride home. Go spend 700 bucks elsewhere.

Ali Bazzy

★★★★★

3 months ago

Reggie was absolutely amazing. He was thorough in his assessment and was very transparent throughout the process. Thank you Reggie! I’ll definitely be coming back to this location for future tire repairs.

Amanda Godwin

★★★★★

4 months ago

Had a great experience at this Belle tire, Frank got me together! He let me know that I needed more work done so I know what I have to work on going forward😁 I will b back for my other 2 tires. Let me get this change rq! Thank You 😁 plus depending on how much u spend they give u some belle tire bucks for your next purchase. I'm sure it's while supplies last so don't sleep on it! 🫡

HEB (HEB)

★☆☆☆☆

a month ago

My daughter got a flat ire on a Thursday afternoon. She took off the spare tire and put it on her jeep. The spare was a smaller tire but worked to get her to this shop by 730. The shop was open until 8 pm as this was a Thursday. She arrived at the shop and the employee told her there wasn’t enough time to plug her tire. She then was forced to drive on this tire in bad weather simply because someone at the shop was too lazy to help her out and do his job! Not a good place.

Moe El-Chami

★☆☆☆☆

4 months ago

I walked in and there were three employees at the front desk, all clearly aware of me, and not a single one bothered to acknowledge that a customer had entered. No greeting, no “we’ll be right with you,” nothing. I finally had to walk up to one of them just to force an interaction. The person who finally “helped” me acted like my presence was an inconvenience. His tone was irritated from the start, and he was completely dismissive when I asked basic questions. In the middle of speaking to me, he just walked away to make himself a coffee and left me standing there waiting. When I asked about the ridiculous price they quoted me—especially since I had the exact same service done previously for much cheaper—he shrugged and said, “I don’t know, that’s just how it is,” then told me to go talk to someone else. And after all that attitude and confusion, he ends the conversation by saying their system is down and they can’t do the service at all today. So not only was the customer service terrible, the place wasn’t even operational. Completely unprofessional, unhelpful, and honestly embarrassing for a shop that claims to care about customers. I left frustrated, annoyed, and with zero intention of ever returning.

Scott Spencer

★★★★★

5 months ago

This location and its staff are incredible. I wasn't able to arrive until about 5:30pm to get a tire patched up, so I could safely make a 6 hour drive tomorrow. The staff were so kind and were willing to work past their normal closing time to fix my tire. I highly recommend this location and will be sure to return. Special shout-out to Eric at the front desk and the mechanic, Reggie. I sure hope management gives these men the recognition and appreciation they deserve.

Ashkh

★★★★★

2 months ago

I am so grateful to this shop with helping us out in a very tough spot. We were driving from Toronto to Chicago and smoked a pothole. Had our wheel blown off and they took us in at short notice on NYE and fixed us up within an hour, at no cost. Thank you very much! Would highly recommend for their professionalism and level of care.

Kay El-moussaoui

★★★★★

3 months ago

I want to recognize Eric, the manager at Bell Tire, for providing truly exceptional customer service during my recent visit. From the moment my sister walked in, he was professional, attentive, and genuinely committed to helping me find the best tire price. He went above and beyond to make sure everything was handled quickly and correctly, and his clear communication made the entire experience stress-free. It’s rare to come across someone who takes this much pride in their work, and I greatly appreciate the care and effort Eric put into assisting me. Thank you for setting such a high standard—I’ll definitely be returning and recommending this location to others.

John

★★★★★

4 months ago

They were about 20 minutes late getting the car in. However, points for them in keeping me informed. The technician even knew how to handle a usually cranky old man. The service was great. I did answer their after visit survey. I mentioned that more charging ports for customers would help. I received a personal response on the matter. Nice touch. I would recommend and will return since I have decades with this store. I also received vouchers to be used for future purchases. Again nice touch. And yes I know it is just to get you back as a loss leader. Still something is better than nothing.