Google Reviews
Anastasia Hendricken
★★★★★
Edited 5 years ago
It is so difficult to find a trustworthy and competent mechanic, but Bennett’s is perfect. I try to always go to them first, but in the few occasions I’ve gone elsewhere, I usually end up coming back for a second opinion that always ends up cheaper, quicker, and more thorough than I otherwise would have received. They’re great at their job, and they’re honest. I literally cannot say anything bad about them.
John Russell
★★★★★
10 years ago
I’ve been having 3 cars serviced at Bennett’s for 20 years. They’ve never let me down and always keep my vehicles on the road running like new. It’s because of Bennett’s I’m able to get 150,000+ miles out of my vehicles. It’s amazing. They are great mechanics. And the best thing is that they never over charge me. They get me in usually right away. Sometimes they fix what’s needed on the spot so I can get on the road again. I have recommended Bennett’s to all my friends and many are now regular customers.
Jon Rowe
★★★★★
10 years ago
Excellent service, fair prices, and honest work. I have brought my car in multiple times and they have always found and fixed issues for a fair price. They have also done a few minor fixes labor free with oil changes (wiper replacements, heat shield repair). The first time I visited Bennett's was on a sunday when I was desperate with a flat, they hooked me up with a full size used tire for very cheap with no labor cost when they should have been closed. Their prices are not all bargain basement low, but I can trust them to be fair with me when work needs to be done on the car. It is worth it. Their mechanics know what they are doing and get the job done right. Great place, been going for 5 years now. Highly recommended.
Angelica Colbert
★★★★★
a year ago
Bennett’s is simply the best. Honest, trustworthy, kind people, and, they are excellent at what they do! We will always bring our vehicles here and will continue to 10/10 recommend Bennett’s to our friends and family. Thank you, Bennett’s!!!!
Garrison Draves VA
★★★★★
5 years ago
This place is great. I was replacing my own brakes and snapped one of my caliper pins. Called other “bigger” named auto shops and each one declined to work on my car without replacing the entire brake itself and charging me a ton of money. Bennett’s was just like “yup bring it over and we’ll take care of it.” Incredible turnaround time and everything got fixed at a decent price. The guys were helpful and definitely know what they are talking about without trying to rip you off. 5/5 recommend.
Brenda Tucker
★★★★★
2 years ago
These guys really came through for me. My car had sat for a while over the summer and it had caused some issues. When I took it to the dealership they quote me $4,500 for a long list of various "problems". I decided I wanted a second opinion and after looking at the reviews here I gave them a call. I didn't mention my experience at the dealership as I wanted to get an unbiased seconded look. They found a few of the same things wrong that the dealershionjad found, but only about half. And of those things they found the prices were almost half what the dealership was quoting. Not only that, but they were also ookd enough to let me know what really needed to be fixed immediately and what I could wait a bit on so it could be spread out. I went from the possibility of spending $4,500 to only spending $750. I can't recommend them enough!
M Miller
★★★★★
3 years ago
Bennett’s in Middleton, WI is by far the best place I have ever taken my car to be serviced. I took it in for an oil leak diagnosis and tire inspection. They were friendly, upfront, honest, and reasonably priced. I don’t think I will take my car anywhere else and will definitely be recommending them to friends and family. Thank you Bennett’s!! Malinda M
Joe Montetih
★★★★★
2 years ago
Let's talk about how incredible it is to find a group as honest as the men at Bennet's. They are straight with you about what needs to be done, they will call and ask before any major repairs, and they never try to steal from you. I have been to auto dealers that will do that to you. I call Larry, I tell him where the problem sound, light, code, or whatever is wrong and they let me know by midday what they found. I have never felt more respected as an individual who doesn't know about vehicles as I have here. They take the time to share what they found and how they replaced it. It has an Auto shop feel, you walk into what some would say not fancy waiting room, but I love it! It gives me comfort knowing that they don't want me to sit for a long time, rather get my car in and out in record time. They also understand if you want to wait on a repair if it is more costly, but again, still give you the pros and cons for doing so. Absolute Great service!!! I tell everyone to go here!! It was cheaper to get an oil change here than it was to do buy everything and do it myself!
Christin Shouse
★★★★★
2 years ago
Wonderful customer service! My daughter’s tire was popped and my husband tried everyone from Jefferson to Madison. It wasn’t until his boss recommended Bennetts did we get anywhere! Got him in when no one could or would! We are so thankful for them and won’t hesitate to use them in the future.
Chris Davisson
★★★★★
2 years ago
Best shop ever. If you're worried about going to a mechanic, go here. They're honest, communicate everything to you, fix things well, and fix it right the first time. And for a great price! Fantastic group of people. For example: I recently had a sway bar link set replaced for $200 including parts and labor. Starter issues that were extremely hard to reproduce. Found to be a grounding issue. Hours of troubleshooting and fix for $230. I've had other work done like an exhaust fix and oil changes. They call before doing all the work to confirm the issue, confirm the proposed solution, and confirm the estimated cost. I've been greatly pleased every time.
sipho stefane
★★★★★
a year ago
Amazing service every time I’ve had issues or needed something fixed in my car. Considering the location they are so affordable and go above and beyond with their customer service. You have issues with your vehicle, take it here. The best by far.
Tristan Putman
★★★★★
2 years ago
Love their service. They inspected my 2011 Outback and told me of the items that will have to be addressed in the future but are not needed at this time. I feel like I'm getting an honest read on my questions and concerns. After getting a sound checkup, they balanced the tires, and the vibration went away. My partner and her mother also go here, and I feel safe having them look after their vehicles, especially for long trips.
K
★★★★★
7 months ago
The front desk guy is very friendly and helpful. I had a flat tire. The repair service was quick and cost reasonable.
Brianna Golden
★
☆☆☆☆
Edited a year ago
Took my ford fusion here to get fixed! I’ve taken my car to 3 different people who all told me my car was fine just needed wheel-bearings! Turns out I don’t need wheel-bearings I needed new tires and brakes and a tuneup! They explained to me what was wrong with my vehicle and they fixed it! It’s quiet and I don’t hear any noises! I am happy and please with the service! Here’s an update: 7/6/2024! They never changed my spark plugs only one charged me for all of them! The battery they put in is not the battery that goes for my car way smaller! They didn’t perform a real tune up but charged me full price! I actually took it to ford and they showed me that only on spark plug was changed and there was a broken one that had been there for a while that I assume the mechanic ignored cause the hassle of taking it out! I have pictures will upload and the receipt from Bennettes! I would never go here again they ripped me off completely and I will be filing a complaint with the better business bureau immediately after this post!
David Ruff
★★★★★
Edited 9 months ago
Need help from someone you can trust? This is the place. I've had service at Bennett's three times in the last year and couldn't be happier. The first time I was in, I got to listen to the guy at the counter (Larry) talk to two customers before me. He first gave a man a great explanation of why a repair was complete, but less costly than estimated. Then he provided a woman with a very detailed but clear analysis for the condition of a car she had brought in to be looked over before her son bought it. It was easy to see that both customers were happy and felt like they had gotten a good deal and good information. This shop does not talk down to anyone, and they don't BS or schmooze their way through customer interaction. I've had coolant leaks fixed, an intermittent "check engine" warning light analyzed and fixed, and a suspension issue resolved. All done timely and at a reasonable price. The other reviews are spot on. This is an honest shop doing really good work and not looking to gouge you or add on extra services. Highly recommended.
Adam Cummings
★★★★★
a month ago
Exactly what you would want from a local mechanic. Reasonable prices, knowledgeable staff, and good communication.
Summer Shymanski
★★★★★
a year ago
I came over to Bennett's to get a code checked after my engine light came on to ensure that my car was still good to go. They did this free of charge and assured me that it was fine to drive for now. A lot of places take advantage of women coming in knowing nothing about cars, and they try to sell unnecessary stuff, but they don't do that here which is appreciated! I will definitely be back for any future car issues I run into down the road 🙂
Mary Sweet
★★★★★
a year ago
Absolutely love Bennett's. I've been a loyal customer of theirs for years now. They've done great, reliable, reasonably priced service and maintenance every time. I've taken my car to a couple mechanics around Madison in the past and once I found Bennett's, I stuck with them! I really love how thoughtful they are about the service they recommend and provide. It's important to me to feel informed, and everyone I've met at Bennett's has been great about that. They also let me know when some services would be valuable, but aren't necessary quite yet - that helps give me an idea of what I should expect coming down the line, especially since I have an older car. They're very popular, so typically they're booked out a week or two before they can get you in for less-pressing matters, but they seem to do everything they can to get you in as soon as possible. They work with whether you need to sit there and wait or if you'll return later for pickup, and prioritize issues appropriately. Some of the things I've had done at Bennett's include: • routine maintenance, like oil changes and milestone service (100k, etc.) • car inspection for a vehicle I was considering purchasing • brakes, headlights, and other things that have come up with my car over the years • many more things I'm just not remembering right now :) I keep returning because the service is top notch, the people you talk to are very helpful and will take the time to explain things to you if you like, the people who work on your car are respectful and professional (my car always comes back to me in pristine condition and clean), and the prices are reasonable. I've never felt Bennett's was trying to overcharge me for anything. They take the time to build that trust and just do a good job. 10/10!
Jacob Gabrielian
★★★★★
10 months ago
Excellent shop. We will never stop bringing our vehicles here. They are honest and reliable, and they aren't looking to make a quick buck. On one occasion, I brought my car in for an oil change based on the sticker date, but it wasn't ready for one. Rather than just doing the oil change and taking my money, they told me I should take it back and drive it for a few months before spending the money on it. Aside from that, prices are reasonable and everyone is kind. I've even called here to get recommendations or opinions on towing companies, body shops, etc., and Larry is always willing to help. Great place and great people.
Marci Daugherty
★★★★★
5 months ago
Excellent service & price! I went in with symptoms that led to a ball joint replacement. They explained everything clearly and were very polite from beginning to end. Being a female, I get used to being talked down to at shops, but they were very respectful and talked to me as a normal person. Another shop tried to charge me over 4 times the amount for what they did. Now my car is working smoothly and my wallet doesn’t hurt as much! I will definitely be coming back here for my future car needs!
