About Business
Branch Street Auto & Alignment brings expert Car Repair solutions to the local community in Middleton, WI, Madison. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Middleton, WI appreciate their attention to detail, leading to a consistent 5.0/5 rating from 28 reviewers. By focusing on the specific requirements of the Middleton, WI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Middleton, WI and beyond.
Google Reviews
Adam Becker
★★★★★
3 years ago
Very good
James Bitterman
★★★★★
2 years ago
Good people honest and trustworthy
Cedric Neal
★★★★★
3 years ago
Friendly staff and dog. Works with you and your schedule.
Paul Bittorf
★★★★★
2 years ago
Fabulous work, friendly staff.
Daniel Doolittle
★★★★★
2 years ago
Friendly and supportive. I plan to go back.
Carl Stolte
★★★★★
4 years ago
Great service and friendly, knowledgeable staff.. Reasonable prices
Yvonne Muller
★★★★★
Edited 5 months ago
Jim is always so friendly, and willing to work with you to find a solution you need.
William Lush
★★★★
☆
5 years ago
Fine for minor repairs to keep you on the road, anything else takes an appointment and some time
Robert Brewer
★★★★★
4 years ago
Great people and they give you a fair price. They will work with you if you cannot afford the whole price of the bill
Jon Pung
★★★★★
3 years ago
Jim is very friendly, upfront with pricing and quick turnaround. Would recommend
Marcia Geiger
★★★★★
3 years ago
Great to work with. Checked out my car to ready it for WI winters. Did the work needed and didn't push for extras, which is greatly appreciated. Is my place for car work.
Valentine Okaa
★★★★★
a year ago
I have been going there for over 2 years and apart from their labor cost which I do complain is too high, they are able to fit me in and their services has been worth it.
Mireille Hess
★★★★★
3 years ago
Such a helpful man! Fixed my tire super fast and gave me some tips! I was bummed about the tire but he turned my day around! Highly recommend!
James Dvorsky
★★★★★
2 years ago
They fixed a tire that had a screw in it. They were able to do it on the car and it took about 10 minutes. Very reasonable prices. Disclaimer : I rarely give 5 stars.
Emilly Perez
★★★★★
3 years ago
My engine light came on and took my car in this morning to get it checked out, they were able to give me information within an hour and a half!!! They fixed what needed to in an amazing time frame, same day, within hours!!! This was my second time here so I’ll be going to them forever!
Blue Chic
★★★★★
2 years ago
I had an issue where my door wouldn't open on my wheelchair van on the side where the ramp comes down. I had to leave my teenage daughter, who is in a wheelchair, at the doctor's office and go to the nearest auto repair place for help. These guys were so great! They all came out and tried their best to get the door to slide open and in the end they gave me some boards and plywood to fashion a makeshift ramp on the other side of the van. It worked great and we were able to be on our way. I really didn't know what we were going to do and I appreciated their help! They didn't even charge me a dime!
Steve Rehborg
★★★★★
a year ago
Had work done on my car and Jim was very professional. He fixed my car quickly and at a fair price. I highly recommend taking your car here for repairs.
Colleen Foy
★★★★★
Edited 4 months ago
Jim is the best. I feel that all the staff are trustworthy and thorough as long as you communicate exactly what you need during the visit. I especially like that when I’m about to take a trip I can ask them to check pretty much everything and replace as needed. They also call me to verify that I want them to proceed. I have never had a negative experience at this auto shop.
KK
★
☆☆☆☆
4 months ago
Unfortunately, I was very disappointed with my experience from start to finish. I went in because I was told by Valvoline that my battery needed to be replaced. I called Jim's and was told I could drop off my car on Wednesday night. I called when I was on my way, no answer. I got there before close and they had closed early. I figured out where to leave my keys and guessed on where to park my car. They did call back and apologize. I get it, things happen. Next, I got my "quotes" for repair work needed. I needed a few things. I opted to do some of the work but not the battery replacement because it was going to be $300 which is rather high for this area. My bill should have been around $400 for the work I had done, but when I was giving the total, it was almost $600. Not ok. They had accidently not sent me one of the quotes that was over $150 and also charged me over $45 to test my battery which I already new was bad. They apologized again, but did not offer to remedy the mistake, except that they would "help me out next time." Lastly, when I went to pick up my car, I asked if I could pay by card. I was then told there would be a fee. I said that would have been nice to know BEFORE I came in. I totally, get that a business is charged for using a credit card machine, but let people know there options before since the fee would have cost me almost another $20. All around, not happy with this experience at all. Be wary!
Bill Richardson
★★★★★
7 months ago
Jim and all his employees are well trained long-term mechanics who really know their business. They also have Jim’s positive personality who is a serious businessman with a great sense of humor and a dedication to doing things right the first time every time. His employees share that same dedication. I had LED bulbs installed in my front headlights and backup lights in my 2003 Corvette convertible. The change in being able to see at night was spectacular. It’s a great safety feature to be able to see like all the newer car drivers can now. I highly recommend JIM. He is honest, prices are fair. He delivers on what he repaired. I am sure you will enjoy, Yes, enjoy working with him.
