Beverly Auto Care

Steven Schneider

★☆☆☆☆

Edited 5 years ago

Larry has serviced all my cars for over 20 years, NO MORE !! Did work I did not authorized, they don't seem to no the difference between the words "CHECK" and "CHANGE" out right called me a liar... Done with Beverly Auto, here in Toledo and Larry's service in Rossford Ohio....

Time ForAchange

★★★★☆

10 months ago

They do.good work. but boy it's expensive. $1200 for 2 struts put on with labor.

Kevin Fink

★★★★★

2 years ago

Always honest and fair and gets it done in a timely manner. Cody is my go to for all my mechanical issues or questions. Been going there for years since I was right down the street from them. Still going now that I'm over 30 miles away

Jim Sutherland

★★★★★

3 years ago

Just needed an oil change. Got me in and out. Had my brakes done here last June and bought new tires. I like local family companies over the chains. Better service when they have an interest in the company

Tim Mackley

★★★★★

8 years ago

Had a great experience. Larry and his crew fixed issues that another shop could not figure out for three years. I have no dashboard indicator lights for the first time in three years. I am very happy, and would recommend you guys to anyone who asked. Thanks again.

Lynn Simonye

★★★★★

8 years ago

Larry is definitely a go to guy for all our car care needs. For domestic and foreign vehicles, he is accurate and current on the cars we have entrusted to him. I let him know we totaled one of our vehicles and he was helpful in providing recommendations on who to call, where to shop, and what to expect in dealer discounts! And he supports our community events too! We genuinely appreciate BeverlyAuto!

Andrew Ciesler

★★★★★

4 years ago

These mechanics have the reputation for excellent work and knowledge. There is an old story about an engineer paid substantially for knowing where to hammer on a machine, when and why in order for it to begin working again to the amazement of onlookers. This team equates to that level of knowledge, so much so that their garage is always full and if you want your car serviced, you will need to wait; sometimes a week. Is that a deterrent? Nope! I waited and I'd do it again for this level of competentcy. My father began going to Beverly probably 10 years ago after a nearby, national mechanic repeatedly mislead him on repairs. Since the switch, he hasn't regret this decision and now I trust Beverly Auto Care too.

Teresa Bryant

★☆☆☆☆

3 years ago

I called Beverly Auto Care because they're within walking distance of my home, as a bad set of RR tracks busted the axle and some other things on my car. I needed to have it towed somewhere, so I called and asked if they work with insurance companies, due to the cause of the needed repairs. He told me they did, and that I could have my car towed there. I agree that Liberty Mutual is pretty horrible when it comes to doing any claims business with them, but for some reason it took literally 3 weeks to get my car back. So when he called me and told me it was ready for me to come get, to my surprise it was only partially fixed. I no sooner pulled out onto Detroit Avenue, just to find that my steering wheel was sideways (still is) and it was obvious that the car didn't get an alignment (no brainer for those types of repairs)...not to mention it keeps making a popping sound from the repair area. He and Liberty Mutual kept going back and forth, and all he needed to do was submit any newfound repairs that weren't in the estimate, and that Liberty Mutual would cover the supplemental work that was due to the tracks. Honestly, I'm tired of leaving messages to find out when to bring my car back. Last time I saw/spoke with him, he had agreed to send Liberty Mutual the additional repairs for review and then let me know what my expenses would be, etc. I've yet to hear from him, nor has Liberty Mutual (per the adjuster). In my last voicemail, last week, i even asked Cody to please at least let me know if he changed his mind about finishing the work, so that I can take my car elsewhere if he wasn't going to do it. I've still heard nothing from him, so the adjuster advised me to take it to another shop. I'm really disappointed, because a lot of things he agreed to do, he just skipped out without any type of professionalism or communication. I'm glad I can take the car elsewhere because it's frustrating having to call multiple times and never get a response; even one of his coworkers said he'd have him call me back, but he didn't call. I just don't understand why the car wasn't fixed appropriately, at least what LM was covering, and his lack of communication and professionalism. So here I am, still with an unsafe car and no reason why.

Brent Dippman

★★☆☆☆

a year ago

Very very expensive service! They found the issue. It was an easy fix. $1.50 part caused a bad ground. They charged me $147.00 per hour at three hours. $500 to fix a bad ground wire. It was nice they found the issue but this should have been under $200.

Jameelah Kellar

★★★★★

Edited 3 months ago

Only place I trust with my old Norma Jean! Larry is a great guy! 2020 I sold them Norma Jean, they fixed her up and sold her again. I hope who ever has her loves her like I did. I really miss that Malibu. 2025 still don't trust anyone else to fix my Ruth Eleanor shes a Ford Taurus. Cody is a great guy and they have been the best. They have me a customer for life.

Al Davis

★★★★★

3 years ago

Had them go through my 2005 Pontiac GTO from stem to stern, a low mileage muscle car that I'm very particular about. They found some issues, corrected them and did an excellent job. The price was very fair considering the amount of work and everything was explained to me in detail. Everything you could ask for from a locally owned business, honest, courteous and knowledgeable. I'll be using them from now on for my auto needs.

Funds Apache

★★★★★

Edited 2 years ago

Time after time, fast, accurate, honest, competitively priced. I have learned to lean on Beverly Auto Care and Larry and have had much less stress over vehicle maintenance. Never had to take a car back for the same thing, either. Cody is doing good work also.

Steve K

★★★★★

6 years ago

Down to earth, honest, and upfront ownership. Always great service. The mechanics are all top notch in my book and are great at communicating exactly what is being done to fix my car. I always feel far more comfortable taking my vehicles here then to any dealer …. For both honesty and price. I’m writing this review because in the last several weeks I’ve had 2 issues with 2 of my cars and Beverly Auto Care took care of me in a friendly and timely manner. After all the years of me taking my 4 vehicles here it was high time for me to give them the proper, 5 star review.

Tori Jones

★☆☆☆☆

2 years ago

Awful experience. The shop was told the problems we were having originally. Check engine light, traction control light on and park brake set. Car was having cylinder one misfire. This is everything told to the shop before the appointment was made. Car was dropped off at 8 am Monday. Shop called next day to say parts need to be cleaned overnight after waiting an entire day for a diagnostic report. Waited overnight. Next day after being told it was okay to drive and a price of $360 I go to get my car. Not 5 minutes later the same exact problems started. Back to the shop and was told this was a risk trying to do this and that he still doesn’t know the problem. Could be a valve or maybe something else. End of story, my car is not fix and money has been washed down the drain.

thomas learned

★☆☆☆☆

9 months ago

My car was dropped off at night for an appointment the next morning. A call was made around 10:30am asking to put a part on and further diagnosis of the front in. I let them know I worked third shift and needed the car. I showed up after there lunch brake and found the tech was still at lunch and give 15 minutes. I attempted calling 4 times and got voice mail, leaving only one message. I went to pick it up before they closed and the new person at the desk was surprised I wasn't getting work done and they couldn't fit it in. Communication is key. There was none here.

Eric Keller

★★★★★

9 months ago

I've been a shade tree mechanic for 50 years, preferring to work on my own cars myself. If I can't fix a problem I bring the car to Beverly Auto. Larry and Cody have always been professional and honest when repairing my cars. Their turnaround time is good and the pricing is fair.

John Fredericks

★★★★★

a month ago

Brought in my car for heating trouble, which was taken care of quickly and at a reasonable price in my opinion. I was given a warranty on the parts and labor. A few days later, I was having a similar issue so I took it back in to see if they were being honest about the warranty. They were true to their word and fixed the issue without charging me since it was an issue with the part they installed. In this day and age, it feels like everyone is trying to rip you off, so I half expected them to charge me a miscellaneous fee or make up a different problem. I gave a 5 star because this is a business with genuine integrity.