BG Automotive

Reid Garrison

★★★★★

3 months ago

Jesse and staff took great care of us. They were spot on diagnosing the issues that were of concern on my Jeep, ordered the parts needed for replacement and gave us a fair price. They also took a full inventory of other issues my vehicle had and educated me on them. You can trust this shop to give you top notch service. Five stars!

Lana Hill

★★★★★

a month ago

My Jeep needed so much work done, but with their help i was able to take care of the bigger problems first and with many affordable options that I never expected. And even though a part was faulty right out of the box they were able to get it fixed up like new right away. I will be going back for new tires here soon! I appreciate doing business that cares about their customers.

Wyatt Gustlin

★★★★★

a month ago

Super kind folks! Diagnostics was thorough and included photos and videos! Mathew was extremely helpful talking through what work needed to be done and kept me updated along the way. Service was quick and the car runs great :)

Kyle VF

★★★★★

a month ago

Jesse and team are amazing. Had my jeep cherokee in and also does my companies entire fleet. If you are a company with a large fleet I highly recommend this company. Your fleet won't regret it. Choose BG.

Christopher Kuykendall

★★★★★

3 months ago

BG Automotive provided fast, excellent service, there information regarding my repairs were direct and outlined everything that needed to be done and provided additional feedback to bring car in for a check after my repairs were done, to look over potential problems moving forward. I highly recommend these guys at the Longmont shop. They surprised me when they finished my repairs much earlier than they estimated originally.

Novus Glass Of Greater Denver

★★★★★

11 months ago

Shoutout to BG Automotive in Longmont! While waiting for an oil change on our Novus Glass kia, we were beyond impressed by the incredible customer service from the team at BG. From the moment we walked in, we were treated with kindness, professionalism, and care that truly stood out. Not only was the service quick and thorough, but the staff made the entire experience easy and enjoyable. 10 out of 10 – highly recommended! If you're looking for a reliable, trustworthy automotive shop in Longmont, BG Automotive is the place to go! Thanks again for taking such great care of our Novus vehicle – we’ll definitely be back!

Megan McCloy

★☆☆☆☆

4 months ago

Transparency to the public is one of their core values. My experience is they quoted me 200 before even cracking my door. A diagnosis is different than a free estimate, but in my experience if a company is playing semantics off the bat, they can't be trusted. If I was told that I was paying 200 for the mechanics time I would have no problem paying. As I was walking up to pick up my car I witnessed the man actually retrieving the codes from my vehicle, to provide me with more information. I knew they hadn't even looked before calling me.

Aaron Calvo

★★★★★

Edited 6 months ago

This is the new go-to shop. The team at B&G Automotive diagnosed and were able to fix my car’s issues quickly and professionally. Connor was knowledgeable and took the time to explain everything clearly and was excellent to work with! The honesty and fair pricing were appreciated. The team kept me in the loop and ensured the job was done right. It's refreshing to find a team that truly takes pride in their work.

David K

★★★★★

4 months ago

As always, the service was amazing! They fixed issue on my Toyota Sienna and Conner was super friendly, professional and knowledgeable. I would absolutely recommend BG automotive! Also, I am a true customer.

Chelsie Rodgers

★★★★★

5 months ago

My first time at BG automotive, they were very informative and helpful! Friendly staff and very professional, they take pride in their service and expertise. I will be bringing my car back for future maintenance and highly recommend! Clean work, fair price and expert service!

Kyle

★★☆☆☆

11 months ago

Good customer service, poor quality of work. I was assured the premium rate BG charges is in order to provide the utmost attention to detail and an assurance the job will be done right. However, that was not my experience. I took my car in for gaskets to be replaced and a turbo inlet to be installed. After adding up the costs of hoses, gaskets, and the engine wiring harness they insisted needed to be done; the total went almost $1k over my budget. None of the repairs were intricate but they still failed. Before I left I popped the hood and saw my air intake scoop was missing. They quickly grabbed it and installed it. Later I noted about 4 loose vacuum lines, one popped right off its joint. The hose directly from the turbo outlet to the bypass valve was a 1/4 inch backed off along with a loose clamp. My car came back with more problems than it arrived with, I quickly addressed each one myself. I was told only hoses that needed replacing would be done, but if a hose/clamp cannot be installed properly it raises concern for how over $1k in hoses broke during the repairs in the first place. I was assured this is not the quality of work they strive for and promise to their customers. However, I was still left with the full-hefty repair bill and nothing except apologies from their team. I cannot recommend these services to others since I cannot trust a hose to be clamped properly leaving the shop. All the concerns I found were easily visible and fixable, these should have been spotted by a shop foreman before returning the vehicle. Smaller things I noticed was my wiper fluid had been dumped and replaced by an odd smelling dark grey/green fluid with film. My alternator belt was also very over tightened causing concern it would have broken/failed if I did not adjust the tension afterwards. The customer service was good, the service to my car was not. I am including a picture of the hose from the turbo not installed properly. If this popped off while running it could have been catastrophic to my vehicle. I simply backed the clamp off, seated the hose, then moved the clamp back over. Repairs don’t get simpler than this, it’s unacceptable from a shop charging these high rates for quality work that was not delivered. Edit: after reviewing the invoice I found they replaced the purge solenoid valve without informing me before hand. All parts are marked up but they charged me double the price of the part directly from Valley Subaru. A parts markup at shops is expected, a 100% part markup without confirming with the client is deceitful.

Ray S

★★★★★

a month ago

Nothings cheap these days but customer service made it a little more palatable. I’ll be back when my trucks needs anything! Definitely a good place to go for your car/truck needs

Aubrey Wolfe

★★★★★

6 months ago

5 out 5 stars all around. Had a great experience with BG auto. I needed a pre-purchase inspection on a used car I was hoping to purchase from a dealer that day. They saw me on very short notice - got me in within a couple hours. The entire staff was helpful and friendly to work with. Not only did Jesse give me a thorough inspection report, but he took the time to explain to me in detail what each inspection point was and why the car I brought in ultimately did not “pass inspection.” For someone with not a lot of knowledge and a limited budget, Jesse helped me avoid buying a lemon which would’ve been a devastating financial pitfall. Would highly recommend their shop!

joshua myatt

★★★★★

7 months ago

Good experience here, though I did have a relatively major hiccup. Super happy with the work and timeliness. Advisor walked me through all the recommendations and wasn't pushy about extra services. Did have an issue where I asked to do the struts, and they ended up doing the struts and shocks. I wasn't planning on doing those. Really just a miscommunication. Recommend advisor and customer confirm both the services AND the costs before the work is done so there are not surprises. In the end my Highlander is riding better than ever. Thanks for sponsoring community events like Unity in the Community, BG!

Ron Finleon

★★★★★

2 months ago

I would highly recommend BG automotive to anybody. They’re very professional and they do a great work. I’m very happy with what the work they did with me thank you BG automotive.

Tammy Salazar

★★★★★

a month ago

Very professional and excellent customer service. The entire process went smoothly and they explained everything in great detail. Christine was awesome to work with.

Noah Fairchild

★★★★★

7 months ago

Brought my car into BG Auto during a road trip after alternator/battery failed. Explained my situation and they started checking out the car at 5pm. Work was done by 2pm the next day, and I was back on the road! Very thankful for their high quality work and efficiency.