Valley Nissan of Longmont

Ricardo Robledo Grajeda

★★★★★

2 months ago

I was looking to find a good trade-in deal and I ended up with a new vehicle. Very good personalized customer service with knowledge of the situation in order to find a good deal. Lane was my sales consultant and together with the Valley Nissan team helped to secure the funding for my financed and explained the terms very clear, as well as the paperwork process. I would gladly return in the future and I highly recommend them.

Paul Westgaard

★★★★★

2 months ago

Went in to test drive a new vehicle and Vakho was such a tremendous asset to my experience that I leased an automobile that morning. He, Chuck, and Blake made the experience far more easy than I had anticipated. Vakho, in particular, was especially comfortable to engage with and not once did I feel like I was just another person on a Saturday morning he needed to sell a car to - he was personal, attentive, and easy to connect with in this environment. Very professional, yet comfortable experience!

Thomas Engles

★★★★★

a month ago

I recently bought a Rouge Rock Creek at Valley Nissan. Robin, Justin and Nolan were great to deal with as were all the people at Valley. They made buying a new car a pleasure. Thank You

Caleb Schally

★☆☆☆☆

2 months ago

It is unfortunate, but I have to leave this review. I showed up to do a test drive with Austin, who was very polite and kind. We did the test drive and everything went well. My wife and I were not ready to trade in our current vehicle, we simply wanted to test drive a possible next vehicle. Austin, being a good salesman, began to push us towards a trade in and purchase the vehicle we test drove. We were not uncomfortable and know the game of trying to make a car sale, so we just let Austin and his team do the trade in value process and present their pricing. Through all of this, Austin was very helpful and honest, respectful and straightforward. My wife and I had not fully discussed it and had not prepared to buy the car that day. We said no to their price, and they asked us what price would make us change our minds. We gave a much lower number than I'm sure they cared for because we weren't ready to see and buy the vehicle inside two hours, let alone not having an inspection done. We knew it would be an act of God for them to accept that price, but unless we got a screaming deal, we were going to keep our walkaway power and not purchase the same day. Austin, being the good salesman that he is, leaves to see what he can do, but instead we are then confronted with someone named Christopher who promptly says our price is ridiculous, treats us contempuously, is not friendly or kind, and promptly insults my family. I know the price we gave was low, even unrealistic, but nothing makes it okay to insult my family. I will never use or recommend this place, but if you must, ask for Austin, he'll take care of you.

Michael Willems

★★★★★

2 months ago

I have to take the time and share my appreciation to the team at the Valley Nissan dealership in Longmont, Colorado. In 30 years I have never found a dealership that provides the exceptional level of service and quality that I received at Valley Nissan of Longmont!! Not only did they provide an exceptional level of service when I purchased a used vehicle from them recently. They not only showed me a level of service that is rarely found in this day and age, but they have consistently stood by the vehicle, even with the vehicle being a GMC. I cannot recommend them enough that if you need to purchase a vehicle, these are the people that you absolutely must see!!! Thank you!!!

kewdy solis

★★★★★

a month ago

My experience was great! Lucas was very kind and explained to me about my concern for my vehicle. He reassured me and he also provided me with transportation when I needed to do an errand. The driver was sweet as well. I have been a client at Nisan for some time and sometimes the experience is lukewarm. But this visit has been one of the best I had.

Jacklyn Kitten

★★★★☆

Edited 2 months ago

EDITED: After having a terrible start to the process here and walking away from the car, the general manager Jessica stepped in and took over. She made sure that we were taken care of and made sure that we only dealt with her and were kept in the loop on everything that was happening with the vehicle. We now have the vehicle and are very happy with it. Had a terrible experience here and ended up not getting the vehicle because of it. We were lied to right from the beginning and our salesman was impossible to work with. He was completely uninformed and made promises that he then tried to take back and couldn't follow through with. There was a complete lack of communication. We were told over and over that we would be called "first thing in the morning" or given specific times that we would be called and never were so we had to be the ones to make the calls. We were told our vehicle would be ready on Monday...then on Wednesday...then on POSSIBLY Saturday (8 days after signing paperwork). We were told they had the parts already in that they needed and then we were told that the parts truck had broken down and couldn't deliver the parts. Extremely frustrating experience from the start (which sucks because we loved the vehicle that we were going to purchase). We ended up cancelling everything because the headache and frustration was NOT worth it.

elizabeth pulliam

★★★★★

a month ago

I’m Always very grateful for the thoroughness on the work of our vehicle! The team communication is above expectations. Andy is always great discussing findings. And the bonus is good coffee and hot teas in a comfortable waiting area. 😀

Shannon Patrick

★★★★★

a month ago

Chase and the finance team were so helpful! My credit was not that great but he helped me figure out what I could do. He was also very friendly and didnt make me feel bad for having bad credit. Just helped me pick options for my situation. I still ended up with a great car. Thanks valley nissan!

Melinda Busby

★★★★★

a month ago

I highly recommend Valley Nissan of Longmont for your next vehicle purchase. Ask for Austin. He is awesome. I got a great deal and a fantastic 2026 Rogue Rock Creek. Everyone at the dealership was great and all very friendly and professional. No pressure! Just a great experience

Hannah Robus

★★★★★

2 months ago

Our entire experience was enjoyable, which left us baffled afterwards at how good we felt about our purchase. The team respected our time and our decisions and we truly felt like they were there to HELP us and make sure we had a good experience. I love my car and have already told so many people about the experience we had. I’d absolutely return to buy another vehicle and would highly recommend to anyone who wants to ENJOY buying a car! Special shout out to Vakho and Blake for all the help. Thank you!

Heather Davisson

★★★★★

10 months ago

I went to Valley Nissan yesterday to lease a 2025 Nissan Leaf and had the best experiences of my life negotiating a car deal. I spoke to Eric Aguilera on the phone to set up the appointment and explained that I had a trauma history and to please refrain from high pressure sales. My appointment was at 12. From the moment I walked in he handled my appointment with professionalism, knowledge and kindness. I was able to take my selection of a 2025 Nissan Leaf out for a lengthy test drive with no pressure to close the deal. Christopher prepared my financial options in a timely way clearly communicating my options for purchase or lease of the vehicle. I chose for the first time in my life to lease a 2025 Nissan Leaf from Valley because three of my friends had previously done so with Valley. Also, the state of Colorado has incredible incentives to do so at this time. The manager of the Sales department, Chuck, also was amazing. He did not pressure me to to anything regarding my transaction. Rathe he treated me to great conversation and I was able to compliment him on his team’s professionalism and high level of customer service. Nolan finalized my lease terms. Clearly going over the terms. I could not recommend Valley Nissan more for your next lease or purchase of a car.

G BITT

★★★☆☆

a month ago

They were very accommodating and the service was great. They brought me home and picked me up. Friendly and professional. The only caveat was when I went to pay for the service and I took out my credit card I was told there would be a 2% extra charge for the card use, but that there was no charge for checks. Of coarse I did not have a check book, but I would have brought one if I was warned about it in advance. That should be protocal. They should let people know when they drop their vehicle about the 2% charge so they can bring their check book. They should give the custemer that option. I had no choice but to use my card.

Debbie Royds

★★★★☆

3 weeks ago

Great service, very efficient and fair. I dislike the fact that now we were charged an additional fee for using a credit card. Most people don't carry large amounts of cash and I dislike debit cards.

Blake

★★★★★

a month ago

Justin helped me with my new rogue lease. He was very knowledgeable and friendly. My car buying was quick and easy. He even had the radio tuned to Phish radio! Highly recommended!

JEFF WATSON

★★★★★

3 months ago

I’ve bought a lot of new cars in my day, but this was by far one of the easiest transactions I’ve ever done so thanks to Chase and Valley for being so experienced with helping me get a new truck.

AWR

★★★★★

5 months ago

Absolutely phenomenal service. I originally took my Ariya to Alpine Nissan where it sat untouched for a week with no updates. After calling around, Valley Nissan said they had the capacity to diagnose it in 1 to 2 days. I took it there, told them the troubleshooting steps I already took and they had some idea what the issue could be. They were able to diagnose it same day and get the part ordered. My service writer contact, Doug, was exceptional at setting expectations, describing the problem and fix and staying in contact every step of the way. He even offered to let me pick the car up so I could drive it while they were waiting on the part (it was safe to drive, it just stopped accepting level 2 chargers). At the end of the day, cars break and need to be fixed. When I go in to get my car fixed, I want accurate estimates on turnaround and proactive communication along the way. Doug at Valley Nissan delivered.