BG Automotive, Subaru formerly Nice Car

Josh Carpenter

★★★★★

3 months ago

Called to schedule an appointment, got my vehicle completely fixed up the next day (had quite a few things that needed to be taken care of). Was not excited about having to pay for it all, but glad to be feeling safer in my vehicle now. Great communication and documentation. I've seen them a couple times before this and have been impressed with their service.

Brad Carlson

★★★★★

a month ago

I had a great experience working with Matt and his crew when I brought my F150 I'm for a new transmission. He went well above and beyond in dealing with my reluctant and poorly communicating extended warranty company. He was able to insure the warranty company covered everything except the deduct and the tire fee!

Jack Liang

★★★★☆

3 months ago

We need to replace a broken exhaust bracket quickly before heading out for a trip. Those guys are very friendly and got the job done quickly. 5 stars for quick repair and the staff. The down side is the cost. This is a quick fix. About one hour labor charge is not cheap. The genuine Mopar parts cost about $50 and you get cheaper ones in Amazon for half the price. I don't know which one the use, but the cost they charged doubles the Mopar parts cost. That also charged a total "fees" but did not explain it in the receipt. Two stars for the cost.

Kyle Sullivan

★★☆☆☆

5 months ago

Im actually a little surprised that they asked me to leave a review but whatever. I took my car in for a brake inspection. They called back a quoted me $4000 worth of stuff that most likely didnt need to be done. Then they said they could do the brakes for approximately $1500. Told them no, then they said they could knock a few hundred off for less quality parts (still over $1000). So I said fine, expecting the higher labor costs to ensure a quality fix. It didn't. I almost immediately had to take it back because there was a rattling noise. Took it back in a few weeks later because my brakes whine loudly when braking in reverse, which they said was "not a safety concern." So at the end of the day I feel like I paid more money for subpar labor, and now my new brakes whine loudly when I parallel park. That's my honest account of my experience with this company. Two stars because the brakes work fine in drive but you could get that almost anywhere else.

Izaak Hayes-Rogoff

★★★★★

2 months ago

Great service great communication great price! Definitely check these guys out! I’ve been going to Ken’s muffler for well over 10 years and these guys just are so much better on every level.

Kalena Lam

★★★★★

5 months ago

Going to the mechanic sucks, but BG Automotive doesn't! I gave them a call and even without an appointment, they took it in within the hour. They did a wonderful job on my 20 year-old car–it was done in one day–and all the staff were extremely nice and just seem like trustworthy, genuine people. It gave me the peace of mind and assurance I needed in driving my old car, and I would recommend them a thousand times over again!

Clark Bussey

★★★★★

5 months ago

Great experience. Being from out of town, I was unaware there were two BG shops, and I went to the one I had NOT scheduled my appointment with. The crew where I showed up responded quickly and got me in and out promptly. Staff was courteous, friendly and knowledgeable. I would not hesitate to go to the Riverside location again.

Eric T

★★☆☆☆

4 months ago

My daughter attends CSU and had system warning lights on her 04 Prius so she took her car into BG. They were very friendly and read the codes for a battery inverter coolant pump issue (cost $195 for diagnostic only). Pump was replaced and system codes cleared. Two weeks later all codes appear again so car goes back to BG. They check & say it was a bubble in the system, remove bubble and clear codes. On 11/22 during travel home from FOCO all warning lights appear again. We take vehicle to a trusted mechanic who says codes are for the same inverter coolant pump system. The pump BG had replaced was loose and not completely held within its bracket. It had failed and was leaking so replacement required. The 2nd pump in that system had now also failed and required replacement. In the NAPA warranty discussion with the local mechanic and NAPA national representative it was remarked that the labor for the pump replacement was very high considering the ease of the 1st failed pump's replacement along with the high cost of the diagnostic. So we paid more than normally allotted in time for the pump replacement and it was installed poorly causing multiple trips to the mechanics. I would not recommend BG for automotive repair work.

Lily Padora

★★★★★

6 months ago

I’ve been going to BG Auto for years now and they always take great care of me. Super reliable, professional, and friendly every time. They give thorough reports so I always know exactly what’s going on with my car. They’re genuine people, and I never have to worry when I bring my car here because I know I’m in good hands.

Caitlin Dunnagan

★★★★★

3 months ago

They provided excellent service with short notice for us with our company vehicle. Kenny was knowledgeable, kind, and efficient in helping us get our van back up and running quickly. Will definitely be back and recommend to others!

Emmi S

★★★★★

a month ago

Was a pretty awesome and easy didnt feel like I was being ripped off or over charged. My car feels so much better after getting work done here!

Rusanne Bergstrom

★★★★★

8 months ago

⭐️⭐️⭐️⭐️⭐️ Outstanding Service and Honest, Respectful Staff! On Friday, July 16, 2025, my wife Anne and I brought our Kia Optima into BG Auto in Fort Collins after noticing it was idling funny. The car had just rolled over 100,000 miles and was due for routine maintenance, so we figured it was time for a checkup. From start to finish, the experience was top-notch. Matt and the entire team were incredibly professional, thorough, and—most importantly—honest. Their diagnostics uncovered some underlying issues that, if left unaddressed, could have cost us hundreds down the road. Thanks to their attention to detail, we were able to take care of everything before it became a bigger problem. What really stood out to us was the way we were treated—especially Anne. So often in auto shops, women are talked down to or ignored entirely. Not here. The team at BG Auto treated us both with respect, listened to our concerns, and explained everything clearly and without condescension. It’s rare to find a shop this trustworthy and respectful. We’re incredibly grateful and will definitely be back. Highly recommend BG Auto to anyone looking for honest, quality auto service!

Izabella Anthony

★★★★★

3 months ago

Great service at BG Automotive on Riverside! Kenny, Matt, Austin, and Arlo were all very helpful from start to finish. I know where I’ll go next time my car needs work.

Morgan W

★★★★★

6 months ago

I went there twice for a pre trip inspection on vehicles I wanted to buy, and the guys there were very informative, kind, and helpful with determining how worth it the car was for purchase. They saved me tons of money on repairs and give me pointers and tips on what to look out for on vehicles and recommended other repair shops in other cities. I can't recommend these guys enough, and will be going back if I'm back in fort Collins. 10/10 they were great.

Jason Garner

★★★★★

9 months ago

I've been here a couple times now. They have always been super honest about options and I have never felt pressured. I really appreciate an honest shop. They didn't even charge me to look at it. But I will definately bring it back if I do have issues

Baylee Hickok

★★★★★

6 months ago

BG Automotive was absolutely incredible, they were able to get my driving belt replaced and did an oil change after doing a full travel inspection. Austin and Matt were incredibly sweet and informative. I will definitely be coming back here for more work!

Quin Smith

★★★★★

2 months ago

They were very professional and I could trust that they were looking at what was best for me and my car and not just what would get them more money. They offered a free transport service too which was really nice and very appreciated.