About Business
For professional Car Repair care in Bakersfield, CA, Bakersfield, look no further than Big Brand Tire & Service. Their team excels at delivering top-tier results for Tire shop, Auto air conditioning service, Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 926 pieces of feedback. They have become an integral part of the Bakersfield, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Bakersfield, Big Brand Tire & Service is ready to assist with your next project or repair.
Google Reviews
Andrea Martinez
★★★★★
8 months ago
After a long 3.5 hours (with an appointment) at Honda I visited this local Big Brand to see what they offered for tires. While they did not have the brand needed for my vehicle in stock and me showing up in the final 45 minutes before closing, I was assisted by an Anthony R. If it was not noticeable I was very upset with my prior appointment but this man kept a good attitude and appeared to want to make the day end maybe a little better. Anthony placed the order for me for next day delivery. I had informed him I was being relocated for work and needing to drive my car that very weekend to search for housing as a start date was approaching. As I said, the tires were ordered to come in and promptly added to my vehicle the following day. Freddy G M was able to assist me in the arrival time and made sure an alignment would be done so that once the tires arrived they could add them to the vehicle. The process maybe took 1.5 hours. The team was very kind and SUPER helpful!!! Thank you!!!
Erik Brown
★★★★★
8 months ago
After my power steering pump gave out late Friday afternoon, I started calling around to local shops on Saturday morning. When I spoke with Eric at Big Brand Tire on White Lane, I immediately felt at ease. He was professional, kind, and reassuring—exactly what I needed in a stressful moment. They got my vehicle in right away and were completely honest and upfront about the costs and services needed. Communication was clear and timely throughout the process, and I was able to pick up my car the very next day. What really stood out is that they’re open on Sundays, which is incredibly convenient—especially when you’re in a bind over the weekend. I highly recommend Big Brand Tire for their excellent customer service, transparency, and quick turnaround time. So grateful to have a reliable local shop like this in town!
Jay Westberry
★★★★★
4 months ago
Always do excellent work and in a decent amount of time. Great deals on tires especially if you buy their summit brand 👌
Alexis Soto
★★★★★
3 months ago
Went in to get a nail removed from my tire. They were fast, friendly, efficient. I would recommend 100%
Lupe Gomez
★★★★★
6 months ago
I needed new brakes so I shopped around and made several calls. By far, the Big Brand employee was the friendliest and they had the best pricing. They got me in the next morning and the rest is history.
Adam R
★
☆☆☆☆
11 months ago
I strongly advise against utilizing Big Brand Tire on White Ln. Despite multiple opportunities, their performance has consistently proven unsatisfactory. My personal and company vehicles, along with my son's, have experienced significant damage at their facility. A simple oil change and belt replacement resulted in catastrophic engine failure due to negligence (a forgotten drain plug), requiring a year-long repair with a junk yard motor exceeding 180,000 miles. This also led to transmission failure as they tried to put the motor back in, necessitating another junkyard replacement. Subsequently, a brake job on a 2006 Tundra resulted in incorrectly installed parts, requiring professional correction at the dealership. Most recently, a flat tire repair request (on tires with 5000 miles and under warranty) was refused, with a recommendation for complete tire replacement due to age, despite their excellent condition. They had more than 2 hours and called at closing leaving me with no time to get it fixed this weekend. I urge you to avoid these service providers to protect your vehicle and prevent similar costly and time-consuming issues.
Hugh Jabahls
★★★★★
3 months ago
The staff is on point and very friendly and courteous. He informed me i had a nail or screw in a dangerous place and tire repair wouldnt be advised. As soon as my check drops ill be back for the repairs.
Elizabeth Rios
★★★★★
a month ago
Very quick, reliable service. The inspection was free of charge and the price was fair. Would definitely recommend 10/10.
Gary Barber
★★★★★
6 months ago
I have been going to Big Brand for 15 years and they have always treated me well. They are helpful, their prices are good, they are timely in their work. I am planning on continuing to use their various services and encourage others to check them out. GB
Jessica Alvarez
★★★★
☆
4 months ago
The customer service is good. The wait is a bit long. But then again I didn’t have an appointment. I do recommend this place. They took care of my flat tire.
Kristie Rodriguez
★
☆☆☆☆
5 months ago
Had a light come on, called and asked if it was something they handled, they said yes and I go to drop it off and pick it up when they say it’s ready and the light is still on. So we take it back and they still don’t fix the problem. It comes back on two days later. They had my car for almost a week with no progress and when they send me home they can’t give me paper work on what was done. Waste of money and time.
Muhammad Iqba
★★★★★
3 months ago
Great people. I stopped by late and ask if they can help me because I lost pressure to one of tires due to nail. They helped me quick and said this service is free until it is repairable.
Mariah Garcia
★★★★★
3 weeks ago
Fast and easy process for payment plan options. Friendly customer service. My car feel great 😊
Ramon Velasco
★★★★★
Edited a year ago
Front Office staff Eric was polite and friendly. Jose the mechanic was very professional and knowledgeable replacing my spark plugs, flushed brake fluid,, replaced front/rear brakes, turned all 4 rotors. Replaced upper intake manifold gaskets and throttle body for reasonable price with military discount. Big Brand Tires is my regular auto repair shop in Bakersfield. I'm very much satisfied with their excellent service.
Nancy Rosengren
★★★★★
4 months ago
Big Brand Tire & Service on White Lane is THE BEST. Yes, other tire stores offer a variety of products & services. BUT what sets them apart is excellent customer care...treating the customers with kindness, patience and respect. AND good prices to boot!
Mike Duncan
★★★★★
7 months ago
Had a great repair experience with Anthony at Big Brand on White Lane in Bakersfield. Went off the pavement on Jenkins where the road narrows before you get to Rosedale and the pothole broke both rims and compromised the tires as well. Anthony located the same wheels and tires and had everything back together in a few days!! Thank you for all your effort!!! MD
Becky Pelishek
★★★★
☆
a month ago
The team at Big Brand always makes the experience great. They are very professional and kind. The atmosphere in the lobby/ waiting area could be slightly better, but overall it's a pleasant experience!
Matt Geans
★★★★★
7 months ago
In from out of town and one of the rear tires on my dually sprinter was flat. Arrived on a Sunday afternoon at 1 and they had me back on the road in an hour and half. Staff was respectful and prompt.
Cindy Fornoles
★★★★★
6 months ago
We came from out of town and needed an alignment done as we were driving 300 miles up and driving was proving a bit dangerous without it. Andrew had us in as quick and efficient as he was friendly, from over the phone. We didn’t know which building it was but over the phone again, a friendly employee directed it was the building to the left. Got our car serviced, it was great and we got some key details we wouldn't have received if we got our car serviced at a random place. Big brand tire and service, your service was great 👍🏻 and friendly to boot. Thank you for the help.
Amina Washington
★★★★★
2 months ago
I’m very glad I chose Big brand. From the moment I walked into the door the gentleman there were so professional and Excellent customer service. Fredy was most helpful. Very knowledgeable and helpful and offered a lot of great advice. I am definitely doing business with them from here on and I will also recommend friends and family. Not only was the price right I feel that their customer service was above and beyond.
