About Business
For professional Car Repair care in Fort Wayne, IN, Fort Wayne, look no further than Big City Cars. Their team excels at delivering top-tier results for Auto repair shop, Used car dealer, Car dealer and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 2301 pieces of feedback. They have become an integral part of the Fort Wayne, IN community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Fort Wayne, Big City Cars is ready to assist with your next project or repair.
Google Reviews
Shannon Allen
★★★★★
a month ago
Our salesman Joel was very attentive and answered all my questions. I tried 4 different vehicles and usually they get impatient but Joel stuck right with it. I will plan on coming back to get a vehicle. And Joel went above and beyond and met me at the gas station and filled my tank. And the owner was awesome to speak with. Thank you Big City Cars.
Lisa Bowling
★★★★★
a month ago
Had an issue with a previously purchased vehicle. Bob the owner was helpful and worked with us to find a solution. We returned to one of his dealerships. There we worked with Taylor Fuentes. He was kind and helpful. Appreciated his knowledge and friendliness.
Devon Davis
★★★★★
2 months ago
Thomas Thacker is hands-down the best car salesman I’ve ever worked with. From start to finish, he was professional, honest, knowledgeable, and genuinely focused on helping me find the right vehicle — not just making a sale. He took the time to answer every question, explain all options clearly, and never once applied pressure. What really sets Thomas apart is his integrity and attention to detail. He made the entire process smooth, stress-free, and even enjoyable. I felt respected, informed, and confident every step of the way. If you’re looking for someone who truly cares about their customers and goes above and beyond, Thomas is the person you want. I would recommend Thomas Thacker to anyone looking for an exceptional car-buying experience. I’ll absolutely be returning to him for future purchases!
James Duke
★★★★★
a month ago
Went in with a friend on a whim to look at some cars. Thomas greeted us as we exited our vehicle, we asked if we could buy cash and he said we could, he found a vehicle in good shape within the price range we wanted and we struck a deal. He was very personable and pleasant through the whole encounter and had a great sense of humor. He really knows his business. I would recommend seeing Thomas if you're in the market for a vehicle.
April Kennedy
★★★★★
a month ago
Cobra is the best! Got our daughter’s dream car, he made all her dreams come true. It was so easy working with him, and the entire staff. Cobra was such an awesome man to work with! 10/10 Go see Cobra for your next Vehicle, you won’t be disappointed!
Stephen
★★★★★
a month ago
I had a great experience. Thomas Thacker is an amazing salesman. He was very professional and the wasn't a question he couldn't answer. We " me and my wife" were given multiple options and was very satisfied with the results. We walked away with a great car at a very affordable price. I would recommend anyone serious about buying a car to come here to big city cars and talking to Thomas thacker. Thank you very much big city cars.....
David C
★★★★★
3 months ago
Bought a car yesterday. Joel was my salesman. He handled all of my needs and even went above and beyond to make the sale go as smoothly as possible. All the staff were very friendly and exhibited zero pressure sales tactics.
Lachawn Love
★★★★★
2 months ago
I had an excellent experience working with Thomas at Big City Cars in Fort Wayne. From start to finish, he was professional, honest, and incredibly helpful. He took the time to really listen to what I was looking for, answered all my questions without pressure, and made sure I felt comfortable throughout the entire process. Thomas was knowledgeable about the vehicles, upfront about pricing, and went above and beyond to make sure everything went smoothly. You can tell he genuinely cares about his customers and takes pride in what he does. Buying a car can be stressful, but he made it easy and straightforward. If you’re looking for a salesperson you can trust who treats you with respect and doesn’t play games, ask for Thomas. I highly recommend him and would absolutely work with him again.
Perndle 23
★★★★★
a month ago
Made it work for us to get into a nice car without having the greatest credit and low down payment! Mr. Cobra Rhodes was our salesman and he was very helpful and listened to what we needed and more. Would recommend anybody come to big city if you’re looking to get right into a nice vehicle for a good price!
Brandon Carpenter
★★★★★
3 weeks ago
Tom Byrum sold me a Ford fusion. Process was painless and he was very easy to work with. Would absolutely recommend working with him.
Shar Lay
★★★★★
a month ago
Great day here big city cars thanks to Josh Bob and especially JR for really helping me get the car. I really wanted. This is my third car from big city cars all Chevys JR worked hard and hard and wouldn’t stop so I got a great car you really got me a lower payment. Those new flyers are telling the truth where you could trade in a car and get a lower payment and a newer car with a lot less miles JR keep up the good work really proud of you and thanks for your help. Go Big city cars.
Jason VanCleve
★★★★★
4 months ago
From the very start of my business with this company (and yes, that means the initial telephone call) they have done nothing but have my best interests as a goal. Thomas Thacker answered the call. He was such a great help in getting me into a vehicle that same day. Granted, I couldn't take it with me...I can't drive two vehicles at once (don't mean I won't try it someday). Everything from start to my actually taking possession of the car was painless. There was a lot of paperwork with Joe, and he was very forthcoming with the answer to any question I had. I will be referring anyone I know that needs a vehicle to this dealership. Thanks guys, I know you are reading this.
Will Spencer
★★★★★
a month ago
Shoutout to Cobra! For getting me into a great vehicle I didn’t expect to get in. We’ll work with you and look out for you. Recommend highly.
michael johnson
★★★★★
2 months ago
Isaac Peña was amazing to work with. Low pressure sales team and made sure we were happy every step of the way. We will be doing business again in the future for sure! Highly recommend.
August Watson
★★★★★
3 months ago
Omg absolutely loved Tom Byrum , he was so friendly, he carried his self well . Was an absolute delight. Would highly recommend him to anyone that needs a great vehicle.
Matt Young
★★★★★
4 months ago
I recently had an outstanding experience at Big City Cars, thanks to salesman Isaac, who helped me find the perfect truck for my construction company. From the moment I stepped onto the lot, Isaac was attentive and knowledgeable, patiently answering all my questions and addressing specific needs for my business operations. He didn't try to push the most expensive option; instead, he genuinely listened to my requirements and budget, guiding me through a variety of trucks that fit the heavy demands of a construction site. Isaac’s expertise in commercial vehicles was evident. He highlighted key features like towing capacity, bed durability, and engine performance, making the decision process straightforward. The entire process was efficient, transparent, and pressure-free. Thanks to Isaac and Big City Cars, I now have a reliable, robust truck that's already proving to be a valuable asset to my company. I highly recommend Isaac to anyone in the market for a work vehicle; his professionalism and dedication to customer satisfaction are top-notch.
Bernadine Paquette
★★★★★
4 months ago
I had the bestest experience at Big City Cars on lima Road Ft Wayne, IN today. In about 2 hours or less I drove out with my new car. (Boxie looking small trunk) but what the heck, it will grow on me by Sunday evening. Lol. Go see Mr. JOEL, he is the best. The paperwork guy sorry, I'm bad with names but yeh him, he knows his shit too. Mr. JOEL, He left me with my mouth wide open and I grinned from ear to ear all the way to Auburn. I am so happy that I had decided to stop by.
Maggie Dean
★★★★★
a month ago
Tom Byrum was an excellent laid back salesmen. I really appreciated his transparency and friendly attitude. He was really fun to talk to when the waits you expect. We talked about Halloween and music. Very relatable guy. He also really worked to help push for the deal we needed to buy that day. And was not pushy in the least. I really thought he listened to us and remembered key details. Would definitely recommend.
Tonya Hissong
★★★★★
2 months ago
Cobra was an excellent car salesman. He was able to find me what I wanted and he never second guessed my decision. He was very respectful to my family needs and wants. Josh was a beast at getting me a good rate that fit my family's budget as well. Along with Joel who was very knowledgeable and more than willing to explain any financial questions I had. Big City Car Sales has a great team not to mebtion they were absolutely hands down great with my 2 yr old during my purchase. This is a highly recommended place to go to purchase your next vehicle.
Eric Schelhaas
★★★★★
a month ago
Smooth transaction. I was an out of state buyer. Sales team was informative and accommodating. Cobra, my sales associate, was extremely helpful. He sent detailed pictures and video. They arranged delivery. Purchase was trouble free. I would buy here again
