Big O Tires

Christine Renaud Rivas

★★★★★

5 months ago

From the moment I walked in, everyone was welcoming and professional. The person who helped me with the paperwork was friendly, efficient, and made the process stress-free. The techs who worked on my car were just as great — they treated my old, beat-up car with the same care and respect as if it were brand new. I had four new tires put on, and the whole team went above and beyond to make sure everything was done right. What really stood out was their attitude — not once did I feel judged for my car’s condition. Instead, they were more than happy to help and genuinely seemed to care about getting me safely back on the road. If you’re looking for excellent service, fair treatment, and a team that takes pride in what they do, I can’t recommend Big O Tires enough. I’ll definitely be coming back!

Thomas M Ruiz

★★★★★

2 months ago

I had an emergency and needed air in my tires! Because my truck was sliding around during a rainstorm. Eric was more than happy to help me after I had stopped him.because discount tire was closed. He even checked my spare tire, which is greatly appreciated and answered all my questions.

Tina Shumard

★★★★★

a month ago

Thanks to everyone there I had a great experience as usual. They showed me what was wrong with the car and what needed to repaired and gave me a list with prices and they stuck to that. They also were really fast and I appreciate their professionalism and great service.

Anthony Garcia Sr

★★★★★

4 months ago

Big shoutout to the Big O Tires team — they were incredibly helpful and gave me several great options that fit both my budget and the quality I was looking for. They even stay on top of things by reaching out regularly for free balance and rotation services. Couldn’t have made a better choice in a tire shop. Eric and his crew are always outside waiting for me, making every visit quick and easy. Highly recommend! 💪🚙

Lisa H

★★★★★

Edited 5 months ago

I had a huge bolt and leak in my tire on a THREE-day weekend, and Sunday to boot! I found Big O located about 3 miles from my house. This location has FANTASTIC employees- everyone was SUPER nice. I also learned a lot about tire age and replacement, and the fact that they don't repair tires over 5 years old. Offered me a good range of prices for replacements, and I ended up buying two. Again, the people were superb! A few weeks later I noticed vibration at 55+ mph. Eric was fantastic- got me in the next day for a free re-balance and apologized for the inconvenience. Eric was nice, professional and knowledgeable!

Jim Leggett

★★★★★

a year ago

While traveling, I needed an emergency tire stem. I made it to this Big O Tires, and they took great care of us. I needed all new tires, and my shocks were shot (I already knew this). They gave me a great deal on my new tires and shocks and made sure we could get back on the road without a worry. Audrey is the manager and she bent over backwards to give us a great deal and make us feel comfortable and welcome. If I ever need tires again, I am coming here.

Nevaeh Ramos

★☆☆☆☆

4 months ago

I visited this shop for the first time to get a simple brake inspection. After looking at my car, they told me my brakes were at 5%, oil was “spilling everywhere,” and that I needed a brake fluid flush, new rotors, axle repairs, and several other services many of which were unnecessary and completely untrue. They even told me it was dangerous to drive, which made no sense considering it had just rained and I had zero issues driving on the highway or getting to their shop. And if oil was truly “leaking everywhere,” I would have seen it under my car long before arriving. They quoted me nearly $3,000 in repairs. I’ve never had issues with my car before, and I only came in because of a small noise that had already gone away. I strongly advise anyone to avoid this place unless you want to be overcharged for unnecessary work or misled into expensive repairs. I got a second opinion afterward, and nothing was wrong with my car. My brakes were actually at 70%, there was no oil leak, and I didn’t need new rotors or any axle work. The difference between what this shop claimed and the actual condition of my vehicle was drastic and concerning.

Sherrie Cabagbag

★★★★★

2 weeks ago

Went in to make an appointment for my free oil change due to Facebook Ad with Eric came in and I was greeted upon arrival and was able to have my car serviced by Dev in a timely matter. Great service all around!

Bill Rohac

★★★★★

4 months ago

This Big O location is fantastic! Mike and his team are Great! We take our own personal and one fleet vehicle there for tires, oil changes and maintenance. They seem to do it All and they do it RIGHT! They are truly a staple of the community and treat you like family! They remind me of a picturesque shop that you would find in a small town. They value our business and we value them!

James Lee

★★★★★

a month ago

Fixed my tire without appointment in 45 minutes. Eric Giffin checked me in who was great. Shout out to the guys in the back that chekced my tire out for free in the rain before deciding on the fix. Everyone was super nice and personable. Will be back. Good people.

Anthony Perez

★★★★★

3 months ago

My wife chose to get her oil change done at Big O Tires because she has consistently had wonderful experiences with the staff, and once again they did not disappoint. The team is friendly, professional, and truly makes you feel welcomed from the moment you walk in. I’d especially like to recognize Store Manager Mike, along with April and Armani, for their outstanding customer service. They were attentive, knowledgeable, and made the entire process smooth and stress-free. It’s refreshing to visit a shop where customer care is clearly a priority. We highly recommend Big O Tires and will definitely continue coming back.

Ozell Whitworth

★★★★★

a month ago

Eric and the staff were all very friendly and polite. They answered all of my questions, and explained in detail what needed to be done, and all of my options. I was in and out in no time . Received a detailed report on all services performed. Before any service was performed they gave me complete quotes on any and all services to be performed, and or, needed. I would recommend this Big O to all of my friends, and family. I bought new tires, , oil change, and complete vehicle checkup.

Richard Gillogly

★★★★★

2 months ago

Excellent service from Eric + Mike. This team and their professionalism is why we keep using Big O and this location. The team here treats you like family. We have used Big O tires for 10+ years. Eric + Mike were awesome from start to finish on getting new tires installed thru getting our vehicle back to us. Gentlemen Bravo Zulu - JOB WELL DONE.

Alex Navarro

★★★★★

2 months ago

I had my brakes fixed at Big O Tires and couldn’t be happier with the experience. Everyone there was super helpful, friendly, and took the time to explain what needed to be done without any pressure. The service was quick, professional, and the work was done right the first time. It’s clear they really care about their customers. I’ll definitely be coming back and would highly recommend Big O Tires to anyone needing reliable auto service

Nick Jivanjee

★☆☆☆☆

4 months ago

I never leave reviews but this one really got to me and they asked for a "positive review" so... Terrible service. My wife went in for tires and they convinced her she needed new rear shocks and then proceeded to not install them correctly. Completely missing the top bushing. My wife could have done better work. -100/5 stars

William Mendoza

★★★★★

2 months ago

I have done car work at Big O twice, and both were excellent experiences. The first time was for an AC package and most recently was for new brake pads and rotors. They communicate every step of the way and as soon as you approve the work, they do not waste time. When you make an appointment they get you checked in and get back to you as soon as they determine what needs to be done. My estimated time for brake work was maybe 2 hours (after initial inspection), and it was done in even less time. I happily recommend this business to others as they do not give any BS and are not trying to swindle at all. Good job, Eric and company!

Laura

★★★★★

2 weeks ago

Erick was an incredible help! From the moment my daughter and I walked in, he greeted us warmly, which was such a relief after our experience at Discount Tires across the street, where we waited in line for about 15 minutes and were completely ignored. At Big O Tires, Erick welcomed us with a smile, helped fix my tire, and kept me updated throughout the entire process. They completed the repair in just about half an hour from the moment we walked in. Erick was not only efficient but also genuinely friendly and attentive, he made the whole experience seamless and pleasant.