Meineke Car Care Center

Toni Maund

★☆☆☆☆

a month ago

This place is lies! Nothing but lies! We came yesterday and they said that the battery and the coolant is bad when we did oil change already. They said the alternator bad too. They tried to make us pay for all 3 for $1,223 and when we declined the lady up front named Karen was forcing us to do finance when we didn’t want too. She tried to guilt trip us even saying that we gonna die if we drive that car she was even being racist cause my mom had an accent. So we left and today we came to pep boys. They were really nice and understanding. They checked our car for only $17 and they said the alternator was bad. Only the alternator was bad. The battery is perfectly fine. We only had to pay $416.

Gordon LaPointe

★★★★★

5 months ago

The manager Karen was high energy and very thoughtful and kind. She did a great job getting all the work required on my car done in a short time. The quality and price was really good. The mechanics keep me informed and showed me every part. I will go and recommend them to friends.

Michael Krohn

★★★★★

2 months ago

I’m a repeat customer and the reason why I am because the manager Karen is honest to me which is hard to find at a auto repair shop and her staff is very competent and has done an excellent job on all my vehicle concerns. I highly recommend going to this location. Karen will listen to you and honor your request and also make recommendations after the vehicle has been through a pre-vehicle inspection. I’m blessed to have her taken care of my vehicle needs.

Ashley Richardson

★★★★★

a month ago

I would just like to say a million thank you(s) to Steven, Stephanie, Jacqueline and Cruz. They went above and beyond their role for customers satisfaction, with an issue that didn’t even start at their shops location. As a professional nurse myself, I’ve never seen a team with such amazing professional and willingness to take on a task and do so effectively and completely. I’m forever grateful.

K

★★★★★

2 months ago

I went down to Vegas for a day and had car trouble. I called Friday afternoon and Karen was able to get me in the next day early morning. Steven helped diagnose my car, he is very knowledgeable and tried to pin point the problem right away to get it fixed. They were able to get my car up and running to drive back home a couple hours. Highly recommend everyone is so kind and trustworthy. If I was local I'd definitely take my car back for service.

Ln Rosser

★★★★★

Edited 3 months ago

I felt at home as soon as I entered the front door. All the techs were great. Nice and very knowledgeable!! AND .. the manager Karen is exceptional!!. She gets whatever it takes to get a good job done….she does!! I was there for a while (only because I really didn’t want leave not because they were slow !!!). and I never saw one customer leave unhappy. That’s a miracle these days. Overall this place I rate a 10+!!

Dana Whiteside-Luck

★★★★★

6 months ago

I can’t thank Karen enough for all her help! She went above and beyond to make sure my car was fixed properly and got it back to me in excellent condition. She made the whole process stress-free with her professionalism, clear communication, and genuine care. It’s rare to find someone so dedicated and trustworthy—Karen is truly amazing at what she does! Highly recommend this place to anyone needing car repairs.

Jasmine

★★★★★

3 months ago

Thanks meineke for such honest, accurate and informative services. My baby is running great. I look forward to continuing bringing my baby to you guys every time. Special thanks to Karen and Steve you guys are such phenomenal team. You guys really do car care right

James Brooks

★★★★★

6 months ago

Service manager Karen at the Meineke on Tropicana and Rainbow was very pleasant and took care of me, eventhough it was near closing. Wasn't expecting them to service my C63 AMG Black Edition because it's a high end Mercedes. But, she and her crew took care of business. Definitely will keep this in mind on my next oil change.

April Vermillion

★★★★★

4 months ago

Karen is always a pleasure to deal with! She got me in quickly after having to postpone my oil change due to unforseen circumstances. The oil change was smooth other than waiting for a filter to get there from another location. All worked out in the end!

Michael Brown

★★★★★

6 months ago

I was trying to find a customer survey on Meineke website, but wasn't sure where it was so I'm leavibg this review. Been going to this Meineke for years. There was one manager about 10 years ago I didn't really like and almost looked elsewhere. Stuck with them and I only ever saw the guy once anyway. The manager they have now, Karen, and her team are excellent. They tell you how it is. Explain everything and make sure you're good with the job to be done beforehand. Professional workers and I feel very comfortable and at ease knowing I can still come to this same shop with this team at this location. Very good work each time I've come in to get work done with this team. Thank you all!

John Copley

★★★★★

4 months ago

Manager Karen saved our whole weekend. She got us in on a Saturday morning after being stuck in the middle of desert. She brought in an employee from a different shop and she was able to get it all handled and fixed in great time. Karen means business and very compassionate about her customers and making their life as easy as possible and that’s exactly what she did with us.

Roberto Angulo [Transportation]

★★★★★

5 months ago

There’s a reason I keep coming back to this specific Meineke. The customer service is amazing here. Monday evening my harmonic balancer fell off while heading home and right away I called Karen and she told me to bring in the next day to see what they can do. I brought it in was told it was going to take two days but next thing I knew I received a call at 545 stating my vehicle was ready. If thats not excellent customer service then I don’t know what is.

Renelle white

★★★★★

2 months ago

I love the entire crew. Thank you so much for repairing my car in a timely matter! Karen, you’re amazing as always!! Never going to another shop! 🩷

Dasia Tull

★★★★★

4 months ago

Karen is so very compassionate for her customers. She means business and gets things done. Thank you for getting my car fixed and ready for the drive back to California. Karen is honest, loyal, and fair. Come here if you want the best care for you and your car!

C. H.G.

★★★★★

4 months ago

Hey Karen...your the best. Treated my BMW as if it was her own..great turnaround on the repairs..even sent my daughter to get her car repaired. The best locally. Craig.

Linda Stingley

★☆☆☆☆

6 months ago

The mechanic was swift and efficient but the woman behind the counter kept strong arming me to have other services, even incessantly urging me to apply for financing. All I needed was an oil change! I don't want to guilted and pressed. If I need another service, I will plan for it on MY terms. I will never return to Meineke for my car service and I will dissuade others from doing so as well