About Business
Big O Tires is a leading Car Repair specialist serving the Las Vegas, NV, Las Vegas area. They provide a wide variety of solutions, including Auto repair shop, Auto air conditioning service, Auto electrical service, and other Car Repair tasks. Boasting a solid 3.8/5 rating from 463 verified reviews, their reputation precedes them. As a locally-owned business in Las Vegas, NV, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Las Vegas, NV.
Google Reviews
Kenneth Taylor II
★★★★★
2 months ago
This place is amazing and staff are great.. went in for my tire and they with no hesitation came out and assisted. The manager then worked some magic and no more tire problems. I recommend going here!!
Victoria Waters
★★★★★
3 months ago
Just did a walk in for an oil change, and was told the vehicle needed a new battery, due to the life expectancy. Well all in all the service was excellent and she was very knowledgeable as I can over hear her talking with other customers. Im impressed and will be back for my cars need. Thanks guys!!!!!
Art Hawkins
★★★★★
a month ago
Came in last minute for a tire repair. Clarence at the front desk was fantastic. He took care of me and got my tire fixed fast. I was in and out in less than 15 min.
Kathleen Contreras
★★★★★
3 months ago
My daughter got a flat on the freeway and we had 45 min to change the tire and get to the store. I called ahead and by the time I got there they took her car in and changed it out with in 20 minutes. Professional and super friendly. We felt like family when we got there.
Nicole Landers
★★★★★
4 months ago
Best place in vegas. Go to the rock springs location. Ask for Austin. Him and the guy with the tattoo on his face make that store! Incredibly affordable. Incredibly helpful. HONEST (which is rare in a mechanic shop) Friendly. Absolute best experience.
Miss B
★★★★★
3 months ago
I was omw to an appointment & pulled in to get air in my tires. I came in to the office area & was greeted promptly by two employees. I was immediately advised where to pull to get service. I was assisted by Stephen. He looked over my tire found a screw. He took a picture of it & gave me options for repair or replacement I appreciate him handling me with professionalism & courtesy.
Joseph Cook
★★★★★
3 months ago
Great experience! Excellent customer service and my work got done quickly. Mrs. Audrey was amazing! Jaime did great on my car and didn’t leave a mess. Will definitely do business again!
Danielle Kinshella
★★★★★
2 months ago
Clarance and the whole crew helped me out when my trailer tire went out n I was trying to change the tire myself. Super nice n helped us out of a jam. I even then felt comfortable with them checking out a few other issues on my van.
Zach
★
☆☆☆☆
a month ago
Paid $220 for diagnostic on P0302. Was told injectors and PCV were the issue. After replacing coils and plugs myself, a spark plug tube seal needed to be replaced, then the problem resolved. I wish the diagnosis had been more accurate before recommending additional services. Aubrey also told me my top end was " full of sludge" after checking my oil, and there was "debris in my oil" which was new and golden, and she could not show any debris. Flagged my new pads and resurfaced roters as "urgent" and when I asked why she said "well yeah" as a picture of new roters is sitting on her computer screen. I am glad I trusted my gut and did not have them preform any work, they WILL try to sell you things you don't need.
Tiki Aquino
★★★★★
11 months ago
Big O Tires: What can I say—just an amazing experience with Big O Tires! I originally came in thinking I had a simple flat tire, but it turned out to be a much bigger issue involving the front tire and sensors. The team at Big O quickly diagnosed the problem, ordered the necessary parts, and had me back on the road within just a few days. What really stood out was how they kept me updated every step of the way. The communication was top-notch, and the staff was truly incredible—friendly, knowledgeable, and professional from start to finish. If you’re ever in need of car repair or tire service, definitely check out this Big O Tires location. The team here gets it done right!
Abdiel Torres-Quiles
★★★★★
a month ago
Great customer service and very friendly Team. They were very clear to me and what I needed for my car and I got updates through the whole time I was there and was not long at all for all the service provided. The store is clean and the atmosphere feels positive. I recommend this place!
Web Tuber
★★★★★
4 months ago
I was there this past Friday and had the best experience. Everyone was super friendly and very professional. They even gave all the customers waiting free water. They performed a full inspection on my Nissan Leaf and, after two hours, found nothing wrong. I’ve been to other shops where they either charge for the inspection or try to upsell additional work. I truly appreciate their honesty, and I would definitely recommend them!
jessica paoli
★★★★★
a month ago
Audrey & her team are amazing ! I came in to get air in my tires & a tire rotation . The inside was very clean & there was tons of snack options while I waited ! Everyone was very friendly and helpful. I always come to any location Audrey is at , I would follow her anywhere for her amazing customer service . I will continue to recommend Audrey & her team to all of my friends !
Ana Sanchez
★★★★★
2 months ago
I met Steven Johnson at Big O Tires and asked if he could put air in my tires. He did not hesitate at all and helped me right away. His customer service was excellent. I wanted to tip him and he refused, telling me “No, I want you to come back to us. Even if you don’t have money to tip, I want you to feel safe.” That was honestly one of the most rewarding things anyone has said to me all year. What a beautiful way to end the year. Thank you Big O Tires for having someone like Steven on your team. We truly need more people like him in this world 🙏🏽
Phoenix
★★★★★
3 months ago
Excellent customer service!!! Soon as I pulled up, Claude met me outside and evaluated my tires and immediately let me know what I needed with my tires. They even called another store to get my tire. I had to wait 2 hours but it was worth the wait because they took great care of me. And I got the warranty as well and it’s a 3 yr warranty. Definitely recommend this place
Noreal Smith
★★★★★
2 months ago
⭐️⭐️⭐️⭐️⭐️ Audrey at Big O Tires is absolutely AMAZING! From the moment I walked in, she was friendly, professional, and incredibly helpful. She took the time to explain everything clearly, answered all my questions with patience, and made sure I felt confident and taken care of throughout the entire process. Customer service like hers is hard to find these days—she genuinely cares and goes above and beyond to make sure you’re getting exactly what you need without feeling pressured. The whole experience was smooth, stress-free, and honestly exceeded my expectations. If you’re going to Big O Tires, ask for Audrey—you’ll be in the best hands. She’s a true asset to the team! 🙌🚗
Matt Randolph
★★★★★
2 months ago
Audrey & Richard are both have Amazing Customer Service skills and I love coming here, they always take care of me. Not to mention they have better store hours then the competition in the area. If you have a car issue, or tire issue especially, I recommend just coming straight here, skip the 4 hour wait at the tire shop up the street, these guys are competitively priced but will get you out the door in half the time. 10 out of 10, I do recommend!
Michelle Gonzalez
★★★★★
a month ago
Big O Tires is always amazing! The Manager Audrey and her staff were s very helpful and attentive with what I need. Friendly, reliable and fast service. They always let me know what I need and give recommendations as well. The only tire company I will use in town. I’ve seen the manager at multiple locations over the years and she greets everyone with a friendly smile greets and great with customers.
Morry Vann
★★★★★
a month ago
This is my second time here and Audrey had assisted me both times. I love the service here and everyone is so friendly and professional. Stephen, my technician, came out and introduced himself and went over everything thoroughly. The guy at front desk kept me informed throughout the process. Just overall excellent experience and great service! Highly recommend.
melissa f
★★★★★
3 weeks ago
Emiliano was such a big help!!! My tire pressure on all 4 of my tires were low and he immediately helped me resolve it. He is super nice and knowledgeable. I have been coming to this location to get my tire issues resolved and each time they are so willing to help. Never had any problems!
