Where is Big Ray's Normal located?

Big Ray's Normal is located at Big Ray's Normal, 1508 E Vernon Ave, Normal, IL 61761. You can find their exact location and get directions on the map provided above.

What is the overall rating for Big Ray's Normal?

Big Ray's Normal currently has an overall rating of 4.8 out of 5 stars, based on 370 reviews from the community.

What are the opening hours for Big Ray's Normal?

The opening hours for Big Ray's Normal are: Please contact the business at 13095852069 to confirm their current operating hours.

Best Car Repair in Normal, IL, Bloomington: Big Ray's Normal

E.T Debebe

★★★★★

Edited 4 months ago

My experience with Big Ray's in Normal is Amazing. I remember 4 months ago I stop by because my transmission & regular oil change so Every sense I love this place. Also this morning I dropped my car because My water pump is leaking so bad & 5 hour later I got my car back perfect. So I will like to say that they are awesome & the Price is Great , the best customer service with friendly, with a smile & the most important they know how to do the job. BIG RAY'S The best Car repair in town Normal IL I recommend for Everyone can visit. Also Cody is Friendly & Helpful Guy. I will definitely be going back for any future.Thank you So much.👍

Joe Zimmerman

★★★★★

a month ago

We had an incredible experience at Big Ray's in Normal. My daughter and I were driving back from St. Louis when we found ourselves in a really tough predicament with our car. It could have been a stressful situation, but Gavin and Michael completely turned it around for us. They were understanding, patient, and incredibly empathetic to our situation. I can't thank them enough and would refer them to anyone who needs a quality job done by trustworthy people.

Allison Kuchenbrod

★★★★★

4 months ago

Excellent service! We have always used Big Rays for our oil changes. The staff has always been phenomenal. Highly recommend

Patrick McIntosh

★★★★★

a month ago

Gavin and the team at this location were awesome! Prices are extremely reasonable. I also appreciate the heads up for other ways to save.

lydia r

★★★★★

4 months ago

As a college student, car maintenance can be a hassle but Big Ray’s made the process quick and easy. Cody, Gavin, and Mike were extremely thorough and took the time to explain every step to me. I will definitely be going back for any future issues or repairs.

Brandon Jordan

★☆☆☆☆

2 weeks ago

Don't go here i had my rack and pinion assembly replaced along with my inner and outer tierod around augest . I looked at them last night and they are completely rusted out they either didn't change them like I payed for or they use junk parts . The last time I went here my back end was grinding they said I needed break pads and rotors I took it in for a second opinion to chenoa auto turns out something was rubbing against my rotor he moved it no more rubbing only charged me 20 bucks

Jamie Evans

★★★★★

7 months ago

Great service. Fun staff. Cody is always friendly and helpful. They tell you options available and work with you do stay in your budget while still maintaining your vehicle as is recommended. Highly recommend! 10 out of 10!

Chantell Pargo

★★★★★

4 months ago

They did a great job on my car and the owner is very nice. Their prices are reasonable and he will show his work if you don't understand.

Ryan Barfoot

★★★☆☆

3 years ago

Ok for an oil change, I don’t trust them to dig around anywhere else in my engine. They recommended an air filter change by showing me a very dirty air filter that had red outer edges. I denied the service. When I went to replace my filter I noticed my actual filter was not the one they showed me. Also the air sensor was not reattached and one of the screws were freshly stripped. My guess, they had a hard time getting my actual air filter out and showed me a decoy; it is very difficult to get my air filter cover off without disconnecting the battery, and of course my battery had not been disconnected.

Chris Hamilton

★★★★★

6 months ago

Great Service all the workers in there are amazing and explain everything they are doing to your car. I truly recommend this place to anyone who needs stuff done to their car!

M

★★★★★

10 months ago

I Stopped by this morning this morning and was treated VERY well. I wanted an oil change, but also requested them to evaluate the safety of my car which had not been looked at for somewhat more than a year. They were very kind and professional. Several suggestions were offered with absolutely NO pressure..ALL of which I agreed were well spotted. The wait was not long.. I am planning a long drive in the near future and am now feeling very safe as I plan it! The price was reasonable. KUDOS to Jeremiah, Michael, and Cody!! I will DEFINITELY be back periodically!! Thanks again guys!

Krystal Scogin

★★★★★

9 months ago

I called this morning about needing to get my AC looked at, been blowing warm air. He (Cody) said I could bring it in (so I did in the afternoon). He remembered me and got my car diagnosed and then spoke with me before doing anything, gave me a price and got it all fixed up. I was there maybe 30 minutes, so very pleased with their service, very friendly, quick and efficient. Will definitely be back, thank you!

Christopher J. Waters

★★★★★

7 months ago

Took my car in today to figure out what was causing the grinding noise I've been hearing. Rays team was very courteous,professional and got me in right away. 5 stars all around to Ray and his team keep up the great work guys!

Michael De Falco

★★★★★

7 months ago

Brought two cars to them today for and inspection and exhaust rattle. They were very courteous, and took care of my right away. This is now my third time here and service and prices have been great!

A'Janaye Duvall

★★★★★

5 months ago

Great service, great staff! Been going here since I first got my license and they've always took great care of my car.

Nick Reffett

★★★★★

8 months ago

Needed a last minute oil change while passing through town so I ran over to Big Rays. Cody and Gavin were super friendly and got me in immediately. The oil change took roughly 15 minutes, I just sat in the car while they completed the service. They checked all my fluids and even pointed out a steering rack leak that I should have looked into under my dealer warranty. Overall I was very satisfied with the service. Cody and Gavin were super professional and displayed great customer service

Daniel Jay

★★★★★

6 months ago

They helped changed my tail light and were a great help!

Erik

★★★★★

10 months ago

Just hit these guys up on 5/23/25 and am pleasantly surprised. I'm a first time customer, driving an 06 4Runner with 240k miles. I went in for a simple oil change but did opt for a flush, considering the mileage on my vehicle and the fact that I haven't had it flushed while I've owned it. I'm not sure if it was a 1st time customer thing, but the flush was half off - so about $30. My grand total was $108, with high mile oil added. They took a look at my filter and told me I was good on that, while also pointing out a belt that wasn't looking great. I was in there for 20 minutes, tops. Super friendly crew. Don't forget the Top Off benefit at any Big Rays.