About Business
Big Rick's Auto Care is a leading Car Repair specialist serving the Killeen, TX, Killeen area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 98 verified reviews, their reputation precedes them. As a locally-owned business in Killeen, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Killeen, TX.
Google Reviews
S U
★★★★★
3 months ago
Highly recommend. I took a vehicle in for a pre-purchase inspection, and we were given a detailed, fully explained breakdown of all the findings. Mechanic Chat is very approachable, and the way he interacted with us showed that he is truly passionate about what he does. He is incredibly knowledgeable and took the time to educate us on what he looks for during an inspection. The front staff were very welcoming from the moment we walked in. The place is super clean, and the cozy waiting area made the experience even better. When searching for a mechanic, please keep this as your #1 choice. I highly recommend y’all: if you're thinking about purchasing a used or pre-owned vehicle, get a pre-check done here. Do not rely solely on a salesperson’s or dealership’s checklist. This shop provides an affordable, thorough pre-check that gives you real peace of mind.
Jessica
★★★★★
a month ago
Great customer service. Always ready to help you figure out what the issues are. Great pricing as well. Truly cares about the customer and making sure issues are resolved. Will use them for all future needs.
A “Solo” V
★★★★★
a year ago
I took my truck in for a couple of services and had them done within a couple of hours. Unlike other shops, who more times than none keep the vehicle for a couple days, or more for whatever reason; this was not the case with Rick's shop. Quick services and reasonable pricing. It was my first there. I am very satisfied and will make it my go to shop. I highly recommend their business.
Jesse Gonzalez
★★★★★
a year ago
Fast and reliable service. Every time I come to Big Rick's I get honest diagnosis and opinions. Every other repair shop I've been to in town they try to get money offering services my car doesn't need. Rick always tells me what my car needs without trying to hustle me out of extra money and the prices and fair compared to other shops.
Crystal White
★★★★★
8 months ago
The best in town fast honest and reliable! Theyre knowledgeable and very reasonable on pricing I don't take my cars anywhere else.
Austin Myers
★★★★★
6 months ago
I’m from out of town, they took me right in and saved my trip. Clean shop, the guys are the real deal. Highly recommend.
Xtra The Gwap
★★★★★
3 weeks ago
So kind and honest and the cleanest shop I ever seen
Angel Rivera
★★★★★
2 years ago
Had my brakes done at another location, ruining one of my calipers and brake master cylinder. I called big ricks and explained what happened, his team took care of reviewing everything and replacing the parts necessary. Overall, amazing work! Would recommend this place to anyone who needs trusted mechanical work done. Again, thank you! 10/10.
Mexntabby Ramirez
★★★★★
a year ago
These people are true. Good people. Rick doesn't rob you. Decent prices and gets ur car right. 3 cars for me now they have taken care of. We love it here.
Sharon Davis
★★★★★
9 months ago
Big Rick’s has serviced several of our cars and has always been fair in our transactions. He guarantees his work, which is important.
celia mendez
★★★★★
7 years ago
I visited this shop for the first time 5 months ago and decided to have our brakes done there, and had a vehicle check up because we had just driven the car across the country. During the service they found a disconnected hose and they repaired it at no charge. Because of such I can tell you they are honest, and their service is impeccable! This week we had an oil change, and they took us in quickly, and completed the service quickly. What I love is that they text us at intervals to follow up on our vehicle. I have never had a mechanic's shop care about how our vehicle is running. Usually after someone gets your money the service is complete. Not these guys... they care, and they follow up on their performed service. For that alone, we are very appreciative. We can always count on excellent and trust worthy service. Our pride and joy daughter (attending Baylor) is driving that car in Texas while we reside in Seattle, Wa... We know the vehicle is in good hands with this shop, and we have them on speed dial because we can trust them to take care of whatever the issue!
Carol Ware
★★★★★
5 years ago
Big Rick came highly recommended. He quoted me 1/3 of what I was about to pay to replace wheel bearings. It was easy to book an appointment and he had the work done within hours of dropping the car off. He personally sent a text the next day to make sure I was pleased with the work and everything was alright. Though I live in Georgetown, I will definitely be using his services again and I do recommend anyone in the surrounding area to please give him your business.
Warren Fulwood
★★★★★
2 years ago
Great experience with Big Rick's Auto Care. They are very professional and stand by their word. The price is very reasonable and the work is excellent. I highly recommend this mechanical shop over others that I have been to previously in the Killeen area.
John Harris
★★★★★
2 years ago
I brought my vehicle here to fix multiple issues and they did a great job. This shop fixed it right the first time. I would highly recommend big ricks auto care to anyone. I will be back for any future automotive service needs.
Martha Villegas
★★★★★
a year ago
Took in my car for maintainence was given good service and was done in good time they were informative about any issues i had about my vehicle very knowledgeable about their work will come back for any work needed on my vehicle i would highly recommend this shop God bless you all and thank you
Julian Johnson
★★★★★
6 years ago
Had a great experience there! Was recommended to us by a friend, their prices seem more than fair. They were friendly and descriptive about everything (for people who don’t know much about cars aka me) even printed us a nice receipt/estimation for the future work that needs to be done. We will definitely be going back for all car maintenance.
Self Proclaimed
★★★★★
a year ago
I called on a Saturday for a coolant flush and the cost. They told me and said they could take my car in as soon as I got there. A little while later, the service was done. Any other maintenance needs, I intend on coming back.
Josh Williamson
★★★★★
5 years ago
Big Rick's is possibly the best and most honest repair shop in Killeen, at least from my experience. Been going to Rick's for a few years, ever since my dad recommended the place. Great for all sorts of repairs. Recently had a bolt come loose in my engine and he was able to fix the problem in an hour! Highly recommend Rick's if you need an honest opinion on your vehicle
Michelle Howell
★★★★★
3 years ago
Took our car in to have because our AC went out. They ordered the part, which only took a couple of days. Then had our car done in a couple of hours. Jason was great! Even came in below what Jason estimated. Thank you for a nice cool car again.
Steven Mireles
★★★★★
7 years ago
This was my 1st and only experience with this shop. My truck runs like professional grade again. If you want high quality mechanics that you can trust. This is the place of professionals that make you happy to pay top dollar for high quality work they take pride in. Would not do mechanical business at any other place. There work is like, "WOW!"
