Google Reviews
Chris Clements
★★★★★
5 years ago
Bill and Mike are true professionals! I was stranded by a check engine light on my RX-8 last night. I was referred to their shop, so I rented a hotel room and showed up this morning. They were busy, as customers showed up as soon as they opened. They immediately started looking at my rare car. They identified the problem right away, and ordered the parts to be brought to their store. They even secured a ride back to my hotel. They were very prompt, and didn't overcharge me, even though they knew I was stranded. Every single customer who went inside and knew me as a new customer, told me that I was in good hands and was at the right place. I would highly recommend them for any of your mechanic needs, big or small. They definitely go the extra mile to take care of their customers, no matter how long they've been taking their vehicles to their shop.
Alyssa Olguin
★★★★★
a year ago
Sara and I have been loyal customers of Bill and Mike’s Automotive Shop for years, and it's truly become a family tradition for us. Sara’s dad was good friends with Mike and Bill, so we’ve had a connection to their shop for as long as we can remember. From routine maintenance to unexpected repairs, Bill and Mike consistently go above and beyond to ensure our cars are in top shape. Their expertise is unmatched, and they always take the time to look at any new vehicles we bring their way, offering invaluable advice and service. Their friendly demeanor and extensive knowledge make every visit a pleasure. On top of that, their pricing is always fair and transparent, making it easy to trust that we're getting the best value. We couldn’t imagine going anywhere else for our automotive needs. Bill and Mike’s is not just a service provider; they’re part of our extended family, and we’re grateful for their continued dedication and exceptional service. Highly recommend!
Nancy Colby
★★★★★
a year ago
There so helpful and they have saved me and my car on numerous accessions. Bill is wonderful at his job and I don't trust anyone else to fix my car. There prices are so great also. Bill or his brother Mike have never turned me away for any reason, they have always found time to look at my cars no matter how busy they are. I thank God everyday for giving me such wonderful people in my life.
Jennifer Kelley
★★★★★
a year ago
These guys are great! I was referred to them when I was having a brake problem. They diagnosed the problem as a warped rotor, and resurfaced both front rotors. I also got an oil change. When I picked my car up, Bill mentioned that my oil light was flickering on and off. Turned out that was an oil pressure sensor. They fixed all the problems with my car for a very reasonable price, and were super friendly, explained to me exactly what was needing to be done to fix the oil sensor problem, and for that I am grateful. Most mechanics just dismiss women who bring in their cars alone, or try to overcharge. But, these guys are fair, knowledgeable, and do not try to pull the wool over your eyes. I definitely recommend!
adithya vishwa
★★★★★
a year ago
I'm so glad this place takes customer bought parts. They are under new management and the current owner does a good job. I brought my car that had struts were wearing out and he popped em right on for much less than the other guys do it. I would go for all my auto repairs
Linda Hale
★★★★★
2 years ago
Bill and Mike's Automotive did a great job on my Camry. It felt like it was falling apart when I took it in and now it runs like a new car. They had to replace the struts and rear breaks. The price was good and the service was awesome and did not take very long. I know where I will be going for my vehicle repairs. Thank you so much for taking care of my car.
Stephanie Manuzak
★★★★★
2 years ago
Really good experience here. I came from out of state, visiting a friend in ABQ for a few weeks, and my E250 had been having vibration issues for a couple thousand miles. I’d had it balanced, aligned, the wheel bearings re-packed and the tie rods replaced by mechanics in Colorado, but that all only fixed it like 70% — it still didn’t feel right. Bill listened to me describe the problem and asked questions and was able to quickly diagnose the worn-out U-joint my other mechanics had missed. This was last week, and my van has been back to 100% ever since. Great diagnostics, pricing seemed fair to me, and everyone in the shop was easygoing and nice to interact with. I will absolutely come back to these folks next time my van needs something when I’m traveling through NM.
Ace Andres
★★★★★
5 years ago
I couldn't recommend a more knowledgeable, honest, or friendly repair shop if I searched. After a series of repairs from,"my car guy", I had the car towed to Bill and Mikes, where they literally diagnosed the issue before I had even returned home. Reasonable prices with a neighborhood honesty long lost with so many businesses. I cannot recommend these wonderful folks enough to those in need of exceptional auto repair! 6 STARS!!!
Cristina Cutts
★★★★★
2 years ago
Really incredible service. My car was making a strange noise when braking during the middle of a road trip, and these guys got me in quickly in the morning and checked out the car to help us get back on the road. I truly have never had such a positive experience at a mechanic, and I wish I lived in ABQ so I could always bring my car to them. Truly amazing!
Cassd McConnon
★★★★★
4 years ago
Had some car troubles on the first day of a cross country move, brought my car in with the part i needed and let them know i was hoping to get back on the road asap. they had a little break between repairs and decided to do my car for me real quick, they were finished within 3 hours! amazing service, fair prices, and good hearted people.
Miranda Collins
★★★★★
5 years ago
I had been needing to get my engine checked/fixed but do not make enough to spend $600-$700 on that kind of repair. Found these guys, read the reviews, & gave it a go. They were super friendly, offered me refreshments while I was waiting outside for my lyft, & then had my car done by 3. I expected to possibly have to leave it over the weekend, not to mention I walked out of there for under $430. Great service, great people & great prices. I will definitely be going back for any future repairs, keep being awesome y'all!
TORI PEREZ
★★★★★
8 years ago
This was my first visit to Bill and Mikes Automotive. I had the most friendliest experience! I will come back and spread the word to my friends to come to this shop for their car needs! I wish I had known about the shop earlier as I would have taken my car needs to this shop. Mike is so nice and greets you on the phone and as you enter. Thank you, Mike and Bill!!! Oh, and they even fix your car and they do it efficiently and correctly! Excellent customer service!
Lisa Hurst
★★★★★
4 years ago
I would HIGHLY recommend Bill and Mike’s Automative for your car repair needs. Mike was so kind and so incredibly helpful. I was planning on leaving my car at the shop to be repaired but they were able to squeeze it in and fix it right then and there! They really care about you and your car here, and I won’t be taking my car anywhere else in the future for its needs. Plus, it’s a family owned business and it’s so important now more than ever to support these shops!
JJ
★★★★★
6 years ago
Bill and Mike's is now the only place I will take my car. I went to two other highly recommended shops, one wanted to charge me $600 for a front brake job, the other wouldn't even look at my car. Bill & Mike's fixed it for half because and guess what? I didn't need front brakes at all, but they did replace the back ones!. Those other two places tried to take advantage of me. This is a family business that is honest, reliable and exudes kindness. Kudos!
Michael Perez
★★★★★
3 years ago
Bill and Mike, I really appreciate the great service, work and suggestions on my Dad's 54 Mercury. He's really excited to starting enjoying it!
Diego Medina
★★★★★
2 years ago
The best shop in town!!! Reliable and trustworthy. I've been going to them since they opened up and won't go anywhere else
Heidi Pitts
★★★★★
6 years ago
I have been taking my car to Bill & Mike's for almost a decade. Their service is outstanding and the price is very reasonable. They take the time to explain my car's issues so that I understand. They do not ever over-diagnose. I would recommend their shop to everyone.
Barbara Sanchez
★★★★★
2 years ago
I purchased a used car that kept over heating, I saw thir reviews on line and decided ro take my car to them. I have to say coming from a small town their service was excellent. They didn't over charge me and even gave me a ride to my job after dropping off my car. I am so impressed that they will be my new mechanics for life.
Brian M.
★★★★★
7 years ago
I have known Bill and Mike for 30 years. They have always done good work for me that they stand behind. They treat customers like family, and are honest and genuine in all they do. I cannot recall the number of times they have been there for us when we really needed them; once even saving our vacation at the last minute by stopping everything to fix our air conditioner as we were on our way out of town. You can trust them to keep their word, and to make sure things are done correctly. We feel lucky to have never had to worry about having an honest mechanic!
Thaneshwar Paneru
★★★★★
6 years ago
Isn't it amazing you go to a mechanic to repair your car and pay nothing? I thought I had to replace front struts of my car. After an online search, I saw this 5 star rated place. Met Mike there and asked him about the cost. He told me that labour cost was $200 and I could buy parts from them or anywhere else. He even showed me parts online. After doing inspection of my car, he told me that my car was in good condition and charged me nothing. So honest and friendly! Also met other guys, who are Mike's family members. All are friendly. Thank you all.
