About Business
For professional Car Repair care in Bellingham, WA, Bellingham, look no further than Birchwood Auto Repair. Their team excels at delivering top-tier results for Auto repair shop, Car repair and maintenance service, Mechanic and related Car Repair needs. Their customer-centric approach has earned them a 4.7/5 rating based on 302 pieces of feedback. They have become an integral part of the Bellingham, WA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Bellingham, Birchwood Auto Repair is ready to assist with your next project or repair.
Google Reviews
jake baczik
★★★★★
5 months ago
Amazing service and pricing, better customer appreciation than any big name shop. Been going here for years, love em
Mikaela Smith
★★★★★
a year ago
I brought my car in due to a headgasket issue, which turned into something much bigger, and I ended up needing a full engine replacement. Overall, the communication on Birchwood's end was amazing. They let me know what they would be doing and gave me price estimates each time something new would come up. They were finished with my car earlier than I would have imagined! The lady that answered the phone and was there when I brought my car in and picked it back up was very sweet and helpful for this process. Will be bringing my car back when the next thing comes up!
Alyx Valdez
★★★★★
5 years ago
This shop is a hidden gem. Not only are they genuine and true to what they do, but their customer service is beyond phenomenal. Their pricing is super budget friendly and they won’t up charge you like other places I tried going to. Came in for an oil change and was provided the best care I’ve had in Bellingham! Their dogs are precious too! Thank you Jay and Josiah!
Ralph Lopez
★★★★★
4 months ago
Great service had to do a last minute oil change they got it done with in 3 hours and I will be definitely be going back. 🙏
Sonja Jager
★★★★★
a year ago
Great customer service. Honest quotes for services. I brought in my ford flex for brake replacement and they were able to get me back on the road within 3 hours. I will definitely be coming back to Birchwood Auto for my car maintenance and repairs.
Steven Bolt
★★
☆☆☆
8 months ago
I called ahead to schedule a pre-purchase inspection of the used car before we bought it. The day off, I called again to make sure that we were still good and to clarify how long it would take because the owner could only drop it off for two hours. They assured me it could get done, so I moved forward with having the owner drop it off. 2.5 hours later, the owner showed up to pick it up, and the car hadn't even been moved. I called them to ask what happened, and the lady on the phone told me that the tech who was going to do the inspection left, and that was it... If they had told me they couldn't do it, I would have gladly taken it somewhere else, but instead, they had me go through all the work of coordinating the drop off and then didn't even touch it. Frustrating to say the least.
Sasha Prudence
★★★★★
a year ago
10/10 would recommend to a friend! Very nice receptionist. Very good at her job. We need a lot of work done on our old truck that’s been sitting. They replaced about 5 things in one day! Prices are very fair. They were honest about what needed done. We took it in for what we thought we needed done- they were like “actually that part is fine, the problem really is…” instead of just doing the work and not really solving the problem. I really appreciate this auto shop! Thank you Birchwood and Titanic the shop doggie 🐶
Jalene McCulloch
★★★★★
4 months ago
Great customer service. Josiah made me feel very confident that my car was in good hands and that I was only receiving necessary repairs.
Brian James
★★★★★
5 months ago
Birchwood Auto repair fix my light just out of the hospital I needed my passenger light fixed I got pulled over for a fixed ticket in a fixed it in 10 minutes out the door with a smile and on with my day. Thanks again Birchwood Auto repair You might have just got a customer 😀
Devon Heckard
★★★★★
2 years ago
Came here because my jeep tj needed a new battery. I purchased a new one myself and brought it here and they installed it quickly with short notice! Very much appreciated, made what could have been a stressful day, not stressful at all.
Alan Cook
★★★★★
3 years ago
This group one of the friendliest and knowledgeable for vehicle repairs. If I have questions about certain topics, I'm given straight answers and that is most appreciated. The repairs are done in timely manner and prices are fair and reasonable for the work done. Also an additional plus, they put away vehicles behind a fence so vehicles aren't out in the open, which has my vote of confidence for my vehicle's safety. I would recommend to anyone needing vehicle work done.
Will Jackson
★★★★★
5 months ago
Always go here through out the years. An always trusted them to do the needed work. They inform me of best way of action to presue. An never been disappointed. If your needing some work done on the car here's where I'd take it.
Michael Vonmetnitz
★★★★★
4 months ago
This shop has been doing work on both of my vehicles for almost a year now. They are the most honest shop around, and I never have to worry about them taking advantage of my lack of knowledge. As long as this business stays open, I will never look for another mechanic shop. Thanks to the entire staff!
Jazz W
★★★★★
5 months ago
My starter went out and I contacted Birchwood Auto Repair on short notice. They had the car assessed and repaired before the day was out for a great price. I would definitely trust this shop with my car again!
Alina Dickson
★★★★★
3 weeks ago
Love love love this place! Fair pricing, always explaining what’s wrong with my car thoroughly. Couldn’t recommend them enough
Jenny Richardson
★★★★★
5 months ago
Had my car towed to Birchwood Auto and they were amazing. Alissa was super helpful and explained everything in a way that actually made sense. They got my car fixed fast and the whole process was super easy. Highly recommend!
Angie Hart
★★★★★
a month ago
Excellent customer service, honest kind friendly and dependable extremely helpful easy going. I Angie Hart highly recommend anyone who needs Auto repair please check this place out awesome people especially the most friendliest and the nicest their beautiful Rottweiler puppy the cutest and the most adorable friendly dog I've ever seen, thank you Birchwood Auto Repair for your amazing service
PencilBoss
★★★★★
3 weeks ago
The receptionist is wonderful and helpful! She helped me get a quote easily and got my car fixed the same week at a reasonable price. Would recommend!
Jeff Finkbonner
★★★★★
a month ago
A great, trustworthy mechanic shop employed by knowledgeable, local people who never try to upsell or gouge you. They’ll let you know how badly you actually need a repair, and their prices are fair. They lock up cars they’re working on inside their chain link and barbed wire back lot, so your ride is safe in the Birchwood neighborhood.
Leone Ellis
★
☆☆☆☆
3 weeks ago
Let me preface this by saying this is the first review I have left any business. Anywhere. I have lived in four different countries, I have been to a lot of different businesses, this is the first time I’ve felt inclined to write one. My husband and I took our car here to have the battery sensor wires correctly attached. This is a short job but weird history so my husband asked if he could speak to the mechanic, the girl at the front desk (Alyssa) said no, she had it handled and would explain. In retrospect we should’ve been firmer because spoiler alert, she didn’t. We left the car, got a text with a list of a few other things that needed to be done, oil change and engine fan replacement on top of the wires and a quote for everything, very reasonable price, we approved it. Skip ahead a few hours we get a call that it’s ready but there was an issue with getting the wires done. After arriving the mechanic (who we met once and was very sweet, issue is not with him or his work) came out and apologised and said that he didn’t realise the wires needed to be welded together (because Alyssa didn’t tell him what we were forced to tell her instead of the person doing the job) so the job wasn’t done and they were closing so he couldn’t finish today. He asked us to bring it back tomorrow and he would finish, a 15-30 minute job in his words, Alyssa chimes in we would need to leave it for 1-2 hours however. Fine. At this point I should’ve listened to my husband who was annoyed and wanted to take it elsewhere but after seeing how apologetic the mechanic was I wanted to give them another shot. We bring the car back the next day around 10/11am and Alyssa tells us we need to leave the car till the end of the day… Not what she had told us not 24 hours before. We obviously could not. She tells us to bring it in earlier, around 8:30 if we want the job done. At this point we should’ve stopped trying, I’ll cut the story short, I returned in the morning two other days over the next 2 weeks when I had the time. I was turned away or told to leave the car all day both times before Alyssa finally told me she could make me an appointment, I wish that were an option sooner but whatever. That brings us to today. She made me an appointment, 8am. I had given her the keys at 8 on the dot. The lot was empty, I was the only car there. I was told I would get a call when it was done. On the third hour of waiting I call for a status check to hear that it hasn’t been seen or started on, at this point, my 5th try I decided to cut my losses and told her I would just come to pick it up. I walked in, said hello, she just shoved my key towards me with a ‘here’. This was very long but I wanted to give the full story. If you have free will, use it. Don’t go here, it’s not worth it. I genuinely feel bad for the mechanic that works here because their receptionists incompetence is definitely losing them clients.
