BRAKES N ALL - Tire & Complete Autocare

Mark Dodd

★★★★★

11 months ago

I recently had my car repaired at BRAKES N ALL - Tire & Complete Autocare and I couldn't be happier with the results! The team was incredibly knowledgeable and explained everything clearly. They quickly diagnosed the problem and got my car back in top shape, and the whole process was efficient and transparent. I had my car back on the very same day!

Raven Beard

★★★★★

a year ago

Terrific shop all around. Reese Garcia is the man! make sure you ask to speak with him even if someone else writes up your ticket. He will not up-charge you like some places and will go over everything step by step you you need him too. He has rolled over into selling cars now as well and man can he be competitive with prices. Blue Book, Car Fax, etc. He is at or just under every time on prices. You will be pleasantly surprised with your experience, I was!

Steve Piper

★★★★★

a year ago

What can I say? These folks are awesome! My rear brakes began grinding and sticking late at night coming through the mountains toward Lexington on my way to my son's college graduation in Knoxville (another 2.5 hours through even bigger mountains). I found Brakes N All on Google and they were a local shop with excellent reviews for being honest, fair and helpful. I got there in the morning about a half an hour before they were scheduled to open. A very nice woman (sorry on the name) arrived about 20 mins early and told me that she wasn't supposed to accept any more cars for the day as they were very busy. I explained my situation and she said she would see what they could do. The service manager arrived about 5 mins later. They talked and he said, "What's going on?" I explained and he said "give me a couple minutes and we'll get it up on the rack and see what we're looking at. " Sure enough they took my car right in looked it over, ordered the parts and started my job. I couldn't believe they were going to disrupt their busy day to help an out-of-towner passing through. They took me in first! About 2 hours later my repair was done at a lower price than the normal price you would expect from your favorite hometown mechanic (no distressed out-of-town stranger premium). Friendly and welcoming, caring people who are great at what they do. Highly Recommend

Kelly

★★★★★

2 years ago

Found this place from a suggestion from an acquaintance and all I can say is THANK YOU!! They were amazing to me, the whole staff, from the minute I walked in the door to the time I picked my repaired car up. And I had really done some damage to my brakes, Reese really could’ve charged me way more than what he did, but he was honest, and did the work at an amazingly low price. I absolutely couldn’t be happier, so if you are needing car repairs I highly recommend this place and Mr. Reese! Awesome service, my car is fixed, awesome prices, he did not take advantage of the fact that I can only afford so much, my car was fixed within hours of dropping it off, the whole experience was just great!! They definitely have a new customer with me!! And my car is old lol, so I’ll be back sooner than later LOL!! Thanks again so much!!

Dennis Thorpe

★★★★★

2 years ago

I do have to give 5 stars. They knew exactly what to do. I had called them to see if they could do the work. They told me initially that they could not get to it, but when I told them that it's been sitting for a while, they had me to send them pictures of what was wrong. They told that they could get to it the following week. So I had it towed into place and they got right on and had it fixed before I was ready, that's never happened anywhere. When I went to go pick it, it was the first time that I visited their shop. They were great people and the van came back totally fixed. They actually did it cheaper than I thought it could be done for and came to me highly recommended. The car had sit for 6 months as I couldn't find anyone to work on it until then. I went out and bought another vehicle to drive into I find someone to work on it. After I totaled the vehicle I was using until I could find someone, I went and looked at other vehicles and I couldn't find anything, I had no choice but to get it repaired and I no vehicle to drive in between time, but they were quick and thorough. I couldn't ask for better service.

Duane Boggs

★★★★★

3 years ago

I am a former Lexington resident passing through town on my way to a funeral and noticed some unusual noises in my brakes and axle that I wanted to have checked to make sure it was safe to continue. Reece came highly recommended from a friend and he did not disappoint. He verified that I have some future work to be done but was safe to continue on to my destination. So thankful for his honest and helpful advice. He and Crystal were very kind and helpful throughout the process. I would highly recommend this place to anyone in the area who needs work done on their vehicle.

Annemieke Buis

★★★★★

2 years ago

This is by far the best mechanic I’ve ever been to. They are so kind, knowledgeable, and honest. Fantastic prices, not to mention I’ve had 2 instances in which they kept track of parts of my vehicle that are under warranty and completely replaced them without charge. I don’t ever want to go anywhere else!

Roy Ballesteros

★★★★★

4 years ago

Reese and his business were recommended by a family friend after I got a really high quote and wasn’t for sure I actually needed my axel fixed. I called and Reese took the time to talk to me on the phone explained what it could be and that I might also not need to be fix it, offered to look at and said there wouldn’t be a charge for just looking at to see if something was actually wrong. I left my car with them, they called with the their recommendation and the price, they even found something minor wrong with my lug nut and fixed without an extra charge! Reese and his staff are very honest and their prices are very fair! I highly recommend them for any of your car needs and I will ONLY be taking my car to Reese!

Doug Stamper

★☆☆☆☆

Edited 3 years ago

I went to this repair shop just yesterday to have my front end looked at because they came highly recommended. I was having a rattling noise coming from the front end of the undercarriage of my car. After 2 hours they told me the oil pan shroud was loose because of a cross-threaded bolt. The counter lady told me if I was still hearing this noise to bring it back. As soon as I drove out of their parking lot I heard the same noise. I called the shop and the same counter lady told me to bring it back in. Ask me when I could. I told her the following day So the following day I go back and a Hispanic man, I assume the owner was working the desk. I explained I was returning for the same problem as the day before. He said they didn't work on anything other than brakes, etc. I then ask why they ask me to return if that was the case. He fumbled with his words and then said they didn't charge me the day before. As to imply they were doing me a favor. I told him I offered to pay for their time, but the counter lady told me that was okay... I ask why they didn't work on that type of problem if they asked me to come back. Again he fumbled his words and slid my car keys back to me on the desk. And said he couldn't do anything for me. I then told him I would write this review and reflect on his unprofessional attitude. He seemed not to care! Steer clear of this pace! They are deceptively nice! But some Shenanigans are going on here. It's too bad because they came highly recommended. The business owner ruined his good reputation with me in a matter of a few minutes. Note to this business! Don't ever get too big for your pants to easily forget that you're in the position you're in because of customers. You put food on your table because people are trusting you to be a good person/business. Your name will either make or break you. And trust me, I'm going to tell everyone I know to stay away from you. I suggest you go over to Tony's Automotive repair on Angelina and see how he talks and treats his customers. Tony has many customers waiting to get their vehicles worked on. But that didn't change his demeanor or friendly willingness to look at my car. You sir have many life lessons to still learn if you're to remain in business. If not you'll be working for someone that knows how to treat people.

Mary helen Shashy

★★★★★

8 years ago

I have a 2004 Honda Pilot that I love! Mark at Brakes N All is extremely thorough in making sure it's always running in perfect condition. I brought it here from a friend's recommendation when my air conditioning compressor died, brakes needed work, and had a tire problem (nice situation huh). They took care of everything quickly at at a very good price. Ever since this place has been my "go to" for anything I'm needing. Highly highly recommend!!

Eric Sizemore

★★★★★

8 years ago

I have gotten oil changes, tire rotations, new tires, idle arm and front suspension on three different vehicles. The price has been less than others I went to for estimates or in the past. The service was great, friendly and courteous. I have now gotten to know Reese and consider him my mechanic. I suggest you start with an oil change and see for yourself. I highly recommend.

L M

★★★★★

3 years ago

Brought my car into have a part replaced, the man who looked at it explained exactly why it didn’t need to be replaced and just repaired, and then way undercharged me for the work. Overall fantastic experience. Very kind people, very quick service, and very affordable.

Matt McKenzie

★★★★★

6 years ago

10/10 would recommend Brakes N All to all of my friends and family. I took my Honda Accord initially to S&S tire and was quoted almost $600 to replace my drivers side front wheel Bearing and Hub. I called Reese at Brakes N All and was quoted just UNDER $350. The staff was kind, straightforward and extremely helpful. If you’ve got auto repairs to be done, this is the place to go.

Monique Branham

★★★★★

9 years ago

Just as resent as yesterday (March 13, 2017), we had a flat tire and called Brakes N All for assistance and without hesitation, Mr. Garcia took time out from his very busy business, drove to where we were located and changed our tire with the temporary that we had in the trunk. Not only did he change our tire, we followed him back to the shop to get the flat tire repaired. Since we purchased the tire with a warranty, he advised us to take the tire back to where we had purchased it from to have them fix it under the road hazard warranty. Brakes N All was very hands on and went above and beyond our expectation. Thank you very much for your kindness and personal touch in ensuring our safety. Mo & P

Saul Rivas

★☆☆☆☆

5 years ago

The lady upfront was nice. .. everything else was not. I went to get a car alignment and Oil change, and guess what? The oil was never changed! And of course I paid for it. When I called, the person was arguing with me telling me that it was not possible and I told him multiple times that I've checked and the oil was dirty; saying that multiple factors can cause the oil to get dirty again.. of course that can happen, but not in less than 24 hours of driving the car once since the oil change. Now I'm wondering if my car was aligned at all...

Terrycus Clark

★★★★★

Edited 6 years ago

Resse and Brad are the only people i trust to work on my cars. He has the best prices, and advice. If your looking for the best quality and best prices I recommend this place for you. The honesty from these guys i promise will go a long way with you and your car; one vist and you'll go no where else

Taylor Johnston

★★★★★

6 years ago

I finally found a mechanic I can rely on and trust! Took my car in last week after experiencing some issues. After diagnostics were ran, there were a few problems that needed to be fixed but they informed me of multiple recalls on my car and even called KIA to verify. They could have easily withheld that info and taken my money to fix my car themselves. I will not go to anyone else and I HIGHLY recommend!