Byrider Lexington

Jon M

★★★★★

3 years ago

The sales experience was certainly lacking and they seem to take full advantage BUT the service for my vehicle I have received there has been great! The service tech/manager or whatever his title may be Chris is excellent! Give the man and his front desk associate a raise. Friendly and quick service.

Suzanne Kenney

★★★★☆

5 years ago

The store manger and the service department manager have been easy to work with- there have been issues with my car since the first day I bought it but, the store has been very accommodating to my needs and done their dudilagence to correct my issues in a very timely manner. This experience for me , so far, has been a good one. With Byrider, in less than 7 months, I have improved my credit score and qualified for a credit card. By here- pay here car lots are expensive but, for the money I am spending and the warranty and treatment I am receiving I feel all the expense is justified.

B Grave

★★★★★

4 years ago

Great place with amazing people! I purchased my first car with them in 2018 and on 10/22/2021 I went and purchased another one! They made me feel very secure and they are very knowledgeable! I went in from out of town and was running 2 h behind. I arrived at 605p was out by 745p. Love them! The only place I will buy a vehicle from even if I have to travel from out of town!

Robert Doolin

★★★★★

a year ago

This is by far the best "Buy Here Pay Here" car lot I have ever used. They are even better than some high paying car dealerships. They stand by their word and the warranty was great as well.

Taylor Pelfrey

★★★★★

8 years ago

The friendly staff here made me feel welcome and put a positive vibe out from the beginning to end. Their warranty and oil changes are a fantastic deal! I was not in an ideal situation and they still took the time to put me in a great vehicle. I would recommend to anyone.

Heather Smith

★★★★★

8 years ago

Thanks to JD Byrider my credit score has vastly improved! I came to them with bad credit history and very little money for a down payment yet I still drove away with a reliable, affordable car. The salesman, the financing team and the service department have all impacted my life in a positive way. They don't treat me like a customer, they treat me like a friend. I highly recommend buying a car here!

Joe Roberts

★★★☆☆

5 years ago

They do a good job on what they do. With that said, beyond oil changes & the occasional tune up if your buying the accessories isn't a lot. But they also know good people & places to refer you to. In house services (garage) is going to run you 52$ an hour. But if you have a warranted Bechtel through them you'll enjoy all the oil changes you want for only 12$.

Brittany Tiller

★★★★★

8 years ago

Definitely recommend. They are so nice and patient. We have kids... All 3 younger than 4 ... So if you want to feel not rushed, or judged because your kids are rowdy..then here's the place to go for great buys too...they'll take good care of you... Glenn Howell was all around awesome at helping us. My husband and I will be back! Thanks!

Jason Mills

★★☆☆☆

Edited 2 years ago

Ive never had much luck with "buy here pay here" even with lemon laws they still get you however I got a great car thats ran perfect for months. Its a little high on price but.... Also service dept is awful. It's hard to contact them and even if you make an appointment. It's a business that you can feel are closing there doors soon.

Cammie Butler

★★★★★

6 years ago

JD Byrider is one of the best places I have ever gotten a used car from. They have been very honest and truthful about all their cars. They also are very quick to fix any problems that arise with the vehicle during the time you are renting to own it. I highly recommend this company to anyone that has not so good credit and have been turned down by other dealerships.

Twiztid Fuka

★★★★★

8 years ago

Definitely a really positive experience I've ever had buying a car. They definitely work with you in regards to payments and keeping you within your budget. Very direct and friendly service. Didn't experience the bs you usually do with most car salesmen. I would recommend them to anyone who is looking.

K E

★★★★★

7 years ago

They have been very nice, understanding and helpful since I got my car 5 months ago. I can call them with questions, concerns and they go beyond to make sure I'm a happy customer. Highly reccomend them and could not ask for a better car company to be with.

Joy Morrison

★★★★★

5 years ago

What a great company to work with. I had my identity stolen not long ago and it absolutely ruined my credit. No matter how hard I tried, I just couldn't get a loan for a much needed vehicle. With the help of this companies employees, I was into a nice vehicle within a couple of hours. The vehicle, no matter what kind, comes with a 3 year or 36 000 mile warranty. If you are in the same boat as myself or are iust in need of a vehicle, I would suggest you give them a try and don't forget to tell them that I sent you. Thank you Jessica for all of your help

Samantha Snavley

★★★☆☆

Edited 7 years ago

Friendly service. Ally was very patient while helping me, made for a good experience. After having my car less than a yr, I have to say that the employees there are always friendly. My only problem would be that it seems like everytime I take the car into the shop ,it comes out with more problems. Seems like there is always something wrong with the car. But the service department employees are always friendly and really try to help.

Meli Crain

★★★★★

Edited 7 years ago

I have a great car! The service department is the best! 11/13/18 I have had my car almost 3 yrs now and she got sick for the first time since I've had her. And Chris in Lexington took great care of my baby. She runs like a brand new car. So thankful for these guys!

Anthony Sumner

★★★★★

6 years ago

I appreciate the time and experience of Tyler and the rest of the staff at Byrider. I was impressed with the information and the full care of the cars before they put them out on the lot for sale. l would recommend them to anyone who ask were to get a nice, clean and great running automobile that the they will fix if things di go wrong. I was only looking and end with a great deal on a automobile, so I would highly suggest you to stop in an have a look. Thank you Tyler and the Byrider team!

Ruth Davidson

★☆☆☆☆

6 years ago

I do not know why you have to pay for a warranty when their service department is AWFUL. I have had my car for a year and told them at the beginning there was a noise coming from underneath and after taking for the second time about this noise still told nothing was wrong after insisting they check again was told a cracked manifold, then told was getting the part for a discount with no warranty I checked the part and found at advanced auto for 40 dollars cheaper with a year warranty. My car was also overheating and was told fluid was low that was all. Two days later overheated again. Have tried to call 5 times to get looked at again and cant get an answer or leave a message. What is the point of paying for a warranty and you cant get in and when you do problems never fixed.