About Business
Brian's North End Automotive brings expert Car Repair solutions to the local community in Burlington, VT, Burlington. From Auto repair shop, Brake shop, Diagnostic center to complex Car Repair projects, they maintain high standards of service quality. Local residents in Burlington, VT appreciate their attention to detail, leading to a consistent 4.9/5 rating from 187 reviewers. By focusing on the specific requirements of the Burlington, VT area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Burlington, VT and beyond.
Google Reviews
Victoria Sunnergren
★★★★★
2 years ago
I can't express enough gratitude for the exceptional service we received at Brian's Auto. Brian and his team provided not only top-notch mechanical expertise but also an invaluable education on car care that left us feeling empowered and informed. The team quickly diagnosed the issue, explained it to us in layman's terms, and provided a detailed breakdown of the necessary repairs and associated costs. Brian himself took the time to walk us through the intricacies of our car's engine and answer all of our questions. It felt like a personalized crash course in auto mechanics! Brian and his team are careful to use the correct pronouns, which is an important consideration for us when choosing who we work with. Plus, there are dogs in the waiting area!
Geoff Selzer
★★★★★
2 years ago
I highly recommend Brian's North End Automotive for anyone who needs car repairs or maintenance. My daughter, an out-of-state student at UVM, had some issues with her car, and Brian was very helpful and honest in working with us. He listened to our goals for the car and gave us the best options for our budget with clear explanations. He communicated throughout the repair process to keep us apprised of progress and completion times. He stayed within the budget and stated timeframe. He went above and beyond to make sure we were taken care of, including inspecting the car, getting us scheduled reasonably quickly, making sure my daughter understood the car's limits prior to the repairs, consistently checking in with me to relay updates, a personal check-in call a few days after my daughter picked up the car, and other recommendations to keep the car in optimal shape in the Vermont climate. He is a trustworthy automotive advisor and expert. Thank you, Brian, for taking care of my daughter and her car and treating both with respect. You rock.
Jacob Kamel
★★★★★
2 years ago
Easily the best experience I’ve had with an automotive shop. Going here for the first time, it’s clear to me that Brian and his team genuinely care about their customers. They will tell you everything that is wrong and then tell you why it needs to be fixed. Fair and transparent pricing. They’ll tell you how it is. I brought my truck to them on short notice and they had it done far quicker than I was anticipating. I will be going back to them in the future and wouldn’t hesitate to suggest them to anyone in need of work on their vehicle!
Mike Michaels
★★★★★
a year ago
I was on vacation, from CT, with my two boys. My truck broke down and I suspected I blew out front wheel bearings (accurately diagnosed) - so I wasn’t going anywhere! I called Brian first and the woman I spoke to, presumably his wife, was exceptionally kind and considerate, and she had me talk to Brian directly. I explained my situation to Brian and he was direct and honest with me and sympathetic to my situation. I immediately got the impression I could trust him and I was right. He went out of his way to be honest, fair and set aside other customers ahead of me (sorry to y’all) to not only find the parts in a few hours but to put my vehicle back together within about 5 hours. I was dumbfounded and would have only expected this type of honesty, fairness and service from a close friend(s) or family member! Did I mention his pricing was completely fair and he didn’t try to gouge me given my circumstances?! Brian and team are truly ‘salt of the earth’ people and have my utmost appreciation and gratitude 🙏
Jenna Cohen
★★★★★
2 years ago
Brian is the best!! I called with a transmission issue and Brian stayed open 30 minutes late for me to take a look at my car, no charge. I had never even been to the auto shop before, he was just doing a stranger a huge favor! Since then, I trust them with all my car repairs and they do a wonderful job, always explain everything, and are transparent about pricing. Highly recommend!! Also, they have the sweetest dogs inside!!
Abigail Sterner
★★★★★
2 years ago
I truly can't say enough good things about Brian's Auto -- they are some of the kindest and most helpful folks out there and I can't recommend them enough! I've always gotten incredible service from them with past car issues, and even when I had a bit of an auto emergency recently (busted taillight), Brian was able to take a look at it and have my truck fixed by the next day (and at an incredibly great price too). I couldn't be more grateful for Brian and everyone at Brian's Auto -- y'all are the absolute best!
Anne Vag
★★★★★
6 years ago
Great service! Brian is on top of his game and puts his customers first. I needed a new battery and he took me in right away did it in 10min and set me on my way.
Kayte Bush
★★★★★
a year ago
With hundreds of 5 star reviews already, Brian's does not need my stars. But he and Jen and the entire staff, DESERVE them. As non-natives, we had a lot to learn about vehicles and caring for them in the north -coming from the equatorial regions of the globe- it is very different. Brian was the only owner/operator to spend quality time with me, explaining what NEEDED to be done vs. what didn't but COULD be if I chose. He educated me on what VT winter roads do to cars and Jen gave me the details on winter tires. They are constantly looking to save their customers money while keeping them safe on these crazy New England roads.Thank you all very much,I'm looking forward to having a long and dependable relationship with them!
Abby Pandow
★★★★★
a year ago
Brian is the best. I jammed up my 4Runner in 4lo on a snowy day and he was kind enough to take it for a loop and spend some time figuring out how to get it shifted back properly. Super kind. Super understanding. Super quick. Super cheap. Incredible dude. Can’t recommend this place enough.
Kerry Sangster
★★★★★
10 months ago
This place is the best. If you’re looking for the mythical honest mechanic, it exists and Brian’s is where it’s at. He’s repaired my shocks and other issues- you always know what it might cost, can trust what he tells you, and they are super friendly. If you are like me and have zero idea what makes your car break or how to fix it and are likely to get hosed at mechanics, know you can come here and you will never be taken advantage of.
Allan Nicholls
★★★★★
Edited 2 years ago
I met Brian several years ago when he was working as lead mechanic at this Sunoco. He then quickly became my go to mechanic for just about every car I have owned. I always buy used cars and there always seems to problem to deal with - Brian gets me!
Rachel Koestner
★★★★★
5 months ago
Check engine light came on on my way to Burlington :( stopped here even though they were slammed, they took a look and gave me the engine reading. Super kind and thorough and Brian walked me through the common issues and suggested I call my dealer to explore extended warranty. All that to say, mechanics are stressful to find in any new place and I felt so lucky to stumble on this place. Cheers!
Morgan Riddle
★★★★★
2 years ago
Brian and his team are just the best. He was available to talk to me through my car emergency on a Monday holiday when I was passing through the area. He took me in and fixed the issue in less than a day. He was so knowledgeable, kind, friendly, and reliable. There's clearly a reason he is the most popular shop in Burlington.
David Stanley
★★★★★
3 weeks ago
Wouldn't go anywhere else. Super honest and direct. They've worked on two older Toyotas of mine and are super knowledgeable about them.
Tina Burton
★★★★★
a month ago
Didn't actually get service from them, as THEY DON'T DO BODY WORK ON CARS. Not sure why it showed up on my results when I googled auto body shop. 5 stars for friendliness and professionalism when I called. Hopefully someone looking for similar services will see this before calling them.
John Helmuth
★★★★★
6 months ago
Our daughter is in school in Burlington, and we've had to get her car serviced twice recently. Brian's has done an outstanding job both times. They've kept us updated throughout the service process and the fees were very fair and reasonable. I highly recommend this business.
Graham Zug
★★★★★
2 months ago
Brian's North End Automotive is the best mechanic I have gone to by a country mile. Brian is both extremely good at what he does and extremely good about conveying knowledge about problems with your vehicle.
Sam Bagdon
★★★★★
a month ago
I was in town for work three and a half hours from home when my car suffered a brake failure. These folks squeezed me in the schedule and got me an estimate by the next day. The repairs were done quickly and at the agreed price. They were great to deal with. I highly recommend this shop.
Erik Walls
★★★★★
6 months ago
Brian and his Tech's are top notch with a focus on the Customer and Quality with competitive pricing. I was traveling with a RV trailer and needed the oil pan replaced on my F150. Brian went out of his way to help me, even contacting the previous shop that made mistakes with poor quality when they installed the oil pan 5 months prior, which resulted in the previous shop covering my expenses to get this repaired properly by Brian. I am not from Vermont, but it was obvious Brian is well known in the Burlington community and trusted for consistent quality work at a fair price. Highly recommend Brian's North End.
Ilana Miller
★★★★★
a month ago
Brian is such a sweet guy and truly an amazing business owner to have in my neighborhood. A couple months ago I got myself into a bad situation and one of my tires was completely destroyed. I had my car towed to Brian’s and it turned out that my winter tread was almost completely gone and I needed a whole new set. I was about to go out of town and couldn’t afford to buy a new set off the lot, so Brian let me keep my car at his shop and while I was gone I had a new set ordered and delivered, and they put it on for me while I was gone so my car was ready to go when I got back. Seriously he saved my butt. Thank you Brian!
