BROADSIDE COLLISION CENTERS

Ava French

★★★★★

7 years ago

Kevin Vega really took care of me. Awesome people who work there and they did five star work. They did the body line so well you can't even tell it was hit 👍🏻

Tara Comire

★★★★★

a year ago

Broadside did a phenomenal job on my 2020 Grand Cherokee. Kevin and Anthony were great to work with and made sure everything was taken care of in a timely manner. My Jeep looks brand new, couldn’t have asked for better service!!!

Alondra Rosales

★☆☆☆☆

4 months ago

They love to take advantage of people and overcharge when they’re in a difficult situation. I do not recommend this company at all!

Miguel Perez

★☆☆☆☆

a year ago

My cars where taken illegally, off private property, I was arrested, so I sent a family member to get my vehicles, they where not allowed to retrieve them per their "only registered owner of the vehicle can take out of impound" how can I do that if I'm in jail? And they refuse to let my ppl get them out for me even with cash in hand!!! They hit me with "ABANDONDMENT OF MOTOR VEHICLE"x³ for my 3cars, they sold my 528series BMW At an auction for allegedly $1.oo!!..one dollar,.. also my convertible 3series BMW For only just a dollar... allegedly...but they where gracious enough to CHARGE ME 100.00 PER VEHICLE for selling them!!!! Now my license is suspended until I pay their impound fees, This should be illegal, if you or I did this it would be called strong arm robbery plus extortion!! But in Nashua broadside collision its jus called a regular Tuesday!!!

Devin Quinn

★★★★★

2 years ago

I recently just had my 20 Nissan Titan in for a dented bedside. Kevin was clear, concise, and I sat back while he battled with my insurance company as there initial quote wouldn't even have covered half the damages. Kevin fought for me and I cant say enough about his team as you can't tell anything ever happened. Paint was matched perfectly, truck came back to me cleaner then it was when I brought it there. Thanks again Kevin and Broadside Collision Centers team!

Killer Tofu

★★★★★

7 years ago

Great shop! Friendly and professional. Brought my car in after being rear ended. They got to work right away and had it looking brand new and driving great in no time. Brian, man at the front desk, was amazing. Really went above and beyond with the entire process. I even received a follow up call about a week after picking up my car to ensure that all was good. Good service from good people.

Donna Griffin

★☆☆☆☆

4 years ago

My car got towed in there after an accident. The next day we called, and they told us we couldn't get the car because it was Sunday. We also couldn't take anything out of the car including the tools needed for work on Monday. On Monday, after taking the day off from work because of the lack of tools (construction job), the place tells us we could have picked it up yesterday and could have gotten the tools, but they say it isn't their fault we were given wrong information. Anyway, we can just charge the over $500 fee for a tow and two days of storage (because they told us we couldn't pick it up the prior day) to our insurance. They HIGHLY suggested we just charge insurance and don't worry about the fee. I've put in a complaint with the Better Business Bureau, asking that these guys get investigated for insurance fraud. Horrible communication and unsavory business practices here. Avoid them or get ripped off.

Doug Weisberg

★★★★★

6 years ago

Had an encounter with a Snow/Ice Bank. Broadside Collision did a terrific job. My Car’s front end looks as good as the day I got it. Thank you Kevin and Team. I am very happy with your work and will recommend you to others.

Michael Finamore

★★★★★

7 years ago

My wife and son got locked out of their car at the Dunkin Donuts on Broad Street. I called a few places to find out what it would cost to get the door unlocked. This company charged me half of what others were quoting. The guy who responded was awesome. He reminded me of a young Daniel Lawrence Whitney (Larry the Cable Guy but without the comedy routine or redneck personality). He arrived quickly, and was very friendly, polite and professional. He had the door unlocked in just a few minutes. I went down to meet him there because my wife didn’t have enough cash on her and they only take cash. Other than not taking credit cards, I would highly recommend them if you get locked out your car.

Ailynda Welch

★☆☆☆☆

6 years ago

My experience did not end up well with Broadside. I definitely do not recommend them to anyone who looking for a repair shop. We brought our car to them as they was listed as a Guaranteed Repair Network shop on Liberty Mutual (our previous insurance carrier, we ended up cancelled the policies with them) website. After the repair was done, we noticed there were still couple spots that were left off by them. Was not sure at first if they didn't see them or they intentionally left them unrepaired. They contacted us about the survey we did after the repair, because i mentioned the issue. They refused to do the repair on that area and the reason they gave us was "THE GUY WHO DID THE WORK ON THAT AREA (BEFORE THE ACCIDENT) DID NOT DO A GOOD JOB, SO WE ARE NOT GOING TO TOUCH IT. BECAUSE IF SOMETHING HAPPENS TO THE PAINT IN THE FUTURE, WE ARE GOING TO HAVE TO BE RESPONSIBLE FOR IT BECAUSE OF OUR GUARANTEE ON REPAIR POLICY". So my car did not completely get fixed from the claim, but i understand that part of this was Liberty Mutual's fault too. However, Broadside could have been more professional and improve their customer service skills. The guy was kinda rude to my husband, he jokingly said to my husband about other scratches on the car too if we wanted to have all scratches fixed too because they were so small. He made my husband feel discriminated (we are Asian). If you looking to bring your cars in that related to the insurance claims, try somewhere else. They wrote the estimates really low (i think that's what the insurance companies like), and when it came to the repair time, they had a hard time request for more money when they found out there were more damages. Couple years ago i brought my 1 year old Acura RDX to them for an estimate (for the same Liberty Mutual policy) after i hit a deer, they wrote up the estimate for around $3,000!. I ended up brought my car to another collision center in Manchester (who specialized in Honda and Acura) and the repair cost ended up at around $12,000. Just to give everybody an idea.

tamer Saad

★★★★★

10 months ago

They did really a great job in my car and we sober fast I am so impressed with them I will recommend them 100%

Tabitha

★★★★★

8 years ago

When you're exhausted from working all night, and then the car won't start, it's nice to know there are still reputable businesses in the area. They took care of my problem right away, and didn't try to rob me blind, like other places. They were professional and courteous. I will be recommending them to everyone I know. Thank you very much.

Matthew Drolet

★☆☆☆☆

8 years ago

Awful experience with this company. Car broke down in the middle of a busy road at rush hour, so it had to be moved asap. Told the tow guy who showed up to bring the car around the corner (about 200 feet) where I actually worked. Got absolutely hosed ($145 bill IN CASH!...). Of course I didn’t have that kind of money on me; the tow guy’s response was that he couldn’t take credit cards at night for some bizzare reason, and threatened to hook the car back up and bring it to their headquarters unless I could muster up the money. I will not recommend this company to anyone.

Jennifer Moore

★★★★★

6 years ago

Love this place my car absolutely brand new, wasn't sure how it was going to turn out because the town where I come from has collision specialists but they're not even good so needless to say my past experiences haven't been that great. My choices where limited and I decided to take a chance and I didnt regret it, they did an amazing job, considering I was slammed in the rear end by an 04 Toyota rav 4 and I've got a 18 Mitsubishi mirage and the person wasn't even paying attention and they hit me full force didnt even try to slow down or stop. If I ever need anything I'll be coming up there.

derek sammataro

★★★★★

4 years ago

First time using this shop and Kevin (owner/manager) was professional and helped me with the total process. After dealing back and forth with my insurance company, my truck came out like it was brand new again….highly recommended.

Jon Garland

★★☆☆☆

9 years ago

The driver showed up to a accident and demanded payment otherwise he was taking our vehicle. We have AAA and were in the process of contacting them to tow when this individual showed up. He said that he was taking the car and wouldn't listen to us. I would never recommended such a brutish and rude company.

Kathleen

★☆☆☆☆

7 years ago

I wish I could be rating this business with the highest score. But unfortunately I can not do that, due to the fact that the owner, KEVIN VAGA, is the most cold hearted person I have ever met. Due to some financial hardships, the owner of the van that was moving me, and my belongings back to Mass. was unable to pay to get his van out of Broadside Collision in New Hampshire. So I guess that constitutes KEVIN VAGA KEEPING EVERYTHING I OWNED, SENTIMENTAL BELONGINGS FROM MY MOTHER WHO PASSED AWAY LAST YEAR! SOMETHING I CAN NEVER REPLACE! All my personal information, paperwork, medications, clothes, shoes, EVERYTHING I OWNED! I HAD NO WINTER CLOTHES BECAUSE OF THIS MAN. I explained my situation to him, and he did not care, or want to hear anything. He ignored several attempts, to going to his business to possibly work something out, on top of him taking ownership of the van. But instead he turned his back to us, and said he was done! His driver that picked up the van the night it broke down, must have told a different version of what happened, because KEVIN VEGA TRIED JUSTIFYING HIS ANGER AND FRUSTRATION WITH US BY ACCUSING US OF MAKING HIS DRIVER, TAKE US ALL OVER THE PLACE? WENT DOWN THE STREET, WHEN WE GOT THERE, TOLD CASH ONLY! So that story, or him trying to use that against us is just a cover up, or KEVIN VEGA using it , so he thinks he can justify STEALING MY BELONGINGS! IT SEEMS TO ME THIS GUY HAS NO INTENTION OF DOING SOMETHING GOOD FOR SOMEONE ELSE, HIS ONLY INTENTION HIS GREED! I GUESS THE VAN WAS NOT ENOUGH, YOU HAD TO KEEP ALL MY BELONGINGS. THANK YOU, KEVIN VAGA. I do not understand how this guy stays in business with his business ethics? He is rude, disrespectful, and works with unethical ways. I ALSO CALLED SEVERAL TOW COMPANIES TO ASK HOW THEY WOULD HANDLE THIS SITUATION, AND EVERY SINGLE ONE SAID THEY WOULD OF ALLOWED ME TO TAKE MY BELONGINGS FROM THE VAN THAT WAS MOVING ME. ALSO THE ATTORNEY GENERAL'S OFFICE TRIED TO HELP ME! BUT KEVIN VEGA, TOLD THEM, A CONTRACT WAS SIGNED? I AM SORRY, BUT I DID NOT SIGN A CONTRACT FOR KEVIN VAGA AT BROADSIDE COLLISION TO STEAL ALL THAT I OWN, ALL MY BELONGINGS. THANK YOU MR.VAGA.