Google Reviews
Eric Pipenger
★★★★★
2 months ago
I feel "special"! I asked Abby if she could find me a low mileage '23 or '24 Buick Enclave Avenir. Less than an hour later, she told me that her dad had found one that had all of the options that I was looking for. From the pictures, I could tell that it looked to be in very good condition, but once they got eyes on it, they confirmed that. When we drove down to inspect it, it appeared as if it just came off the new car showroom floor! Doug and Abby kept me well informed every step of the process, and made sure all of the paperwork, transfers, insurance, etc. were completed properly. Truly a great experience!
Andrew Johnson
★★★★★
4 months ago
Hello, I recently got my new Jeep "Julia" from Bud & Doug Walters. She is amazing, but I think the only thing I am more impressed with is the professionalism displayed by the staff. I came home from Japan while transitioning out of the Service, and normally, I don't believe in "love at first sight," but when I saw Julia, I knew that it was the vehicle for me. I unfortunately could not buy her while on my short stay, but Doug and I made a deal via a Handshake and a verbal promise that he would hold her for me until I got back (about 30 days). This is an uncommon business approach in today's society, but I knew that he was more concerned with helping me rather than taking my money. I am glad that I stopped by here, and I am even more proud that I got to do business with polished professionals.
Renee Goeb
★★★★★
3 months ago
We recently purchased a vehicle from Bud and Doug Walters, and I can't even begin to tell you what a positive, wonderful experience we had from both Doug and his daughter Abby! This establishment has been around for decades, and there is a very good reason for it. They have just the very best selection of used cars, out of any other dealers, big name or not. The cars here are in absolute pristine condition, and their sales practice is the best I have ever encountered anywhere. We left feeling so very secure because not only were they very meticulous about the car they were selling, but we knew that, should anything need to be serviced on the car, they have their very own service department as well!! Let me save you some trouble right now, you don't have to go searching around everywhere for a trustworthy vehicle and trustworthy salesmanship. Just go straight to Bud and Doug Walters!!
Dani Davis
★★★★★
5 months ago
Had a great experience buying my car from Doug. He made everything super easy, no pressure, just helpful and honest. You can tell they really care—highly recommend!
Jean Krueger
★★★★★
2 weeks ago
We have been buying vehicles from Bud and Doug Walters Auto Sales for years. Both Doug and Abby are great to work with and their vehicles are top quality. No reason to shop elsewhere. Shout out to Brad who does the detailing. He has reason to be proud of his work.
Jessica Evans
★★★★★
4 months ago
I had heard that this is the place to go for a quality used car, and I'm so glad we did! From start to finish we had a great experience working with Abby and Doug. When an issue arose with the car we purchased, their team took care of us and made it right. You're not just buying a car, you're buying peace of mind and supporting a local business. I am so glad we went to Bud & Doug's first, and we will return should we need another car. Thank you!
Michael Janssen
★★★★★
5 months ago
Doug is meticulous about the cars he sells. They are of the highest quality, and he stands behind them. Whenever we are in need of a car, the first and only place we go to is Bud & Doug Walters Auto Sales. He always has what we need. He makes purchasing a car so easy, too. He handles everything. I highly recommend Bud & Doug Walters Auto Sales if you are in need of a car! You won’t be disappointed.
Betsy Bennett
★★★★★
5 months ago
Walters Auto Sales is absolutely THE BEST. We will not go anywhere else. We've purchased more than 10 vehicles from Doug and his daughters. We cannot say enough about the ease, fairness and efficiency of their process. They stand behind everything they sell. They support you every step of the way. We love our cars and will continue to turn to Doug for all our vehicle needs.
Laureen Meeker
★★★★★
6 months ago
I just bought my third, if not fourth?, vehicle from Bud & Doug's. And as long as I live in the area, I'll keep going back. Their inventory is pristine, and working most recently with Doug & Abby was such a pleasure. No hard sell of unnecessary extra warranties or financing, and no wheeling and dealing. Just straight up "simple", honest, trustworthy dialogue. They make the process of buying a car SO much less stressful. Go get your new car from Bud & Doug's; you won't regret it!
Liz Albertson
★★★★★
3 months ago
We recently bought a vehicle from Doug Walters. He was amazingly helpful guiding us through the car buying process. We were impressed with how much time he spent with us, as well as being professional and kind.
Tim
★★★★★
7 months ago
I have lived in Kalamazoo for over 35 years and have purchased vehicles for most of the dealerships in Kalamazoo. Today we purchased our first vehicle from Doug Walter’s( 22 Jeep Wrangler Sahara). Doug was awesome to deal with. The vehicle was in as new condition as I’ve ever seen in a used car ( new tires [including the spare], oil change with all new filters and not a scratch or blemish inside or out). We were never rushed and only spent 10 in Doug’s office to sign the paperwork. Do yourself a favor and give Walter’s a shot on your next vehicle. Tim Campbell
Bruce Withers
★★★★★
8 months ago
I thought I would take a minute to give an excellent review for Walters Auto Sales, and I see I am in the vast majority of 5-star awarders! The service and feel after purchasing our 3rd car from Doug and Abby is a great one! Dealing with them feels fair, honest, and like working with friends or family from the start to finish of the process. Excellent quality vehicles, and flexible friendly people to work with! Well deserving of 5 stars!
Nick Cole
★★★★★
7 months ago
We bought two cars from Bud and Doug based on a recommendation from a family member who also had bought multiple cars from them. Man am I glad we did! Not only do they have sales people who listen and accommodate what you are looking for, they also make you feel appreciated as a customer. Zero pressure and lots of care! Hands down the best experience I’ve ever had in making a car purchase!
David Young
★★★★★
7 months ago
We have purchased vehicles from the Walters family for almost 30 years. Recently bought a Jeep. Bud and Abby made this experience fun and easy. They explained everything, made the necessary phone calls, even called my insurance company. If you’re looking for a vehicle I highly recommend this dealership, honest people who do their best to fill your needs.
Robert Brockway
★★★★★
a year ago
We just bought our 8th vehicle, a Toyota Highlander from Bud and Doug's last month. Over the last twenty years we have always found good quality vehicles at Walter's Auto. Doug and his staff are always friendly, honest, and a pleasure to work with.
Steve DeSmit
★★★★★
Edited a year ago
I have purchased several vehicles from Bud and Doug Walters Auto sales. In every case Doug was completely honest and straight forward. The vehicles are always super clean and low miles. The only used car dealership I know of that you can trust.
Kathy Fleece
★★★★★
5 months ago
Abby was so patient with all my questions and found the right car for me. This is the third car I have bought from Bud & Doug Walters Auto Sales and recommend anyone looking for a used car in like new condition shop there.
Tom Little
★★★★★
7 months ago
Abby and Doug Walters were excellent to work with. They made the trade in and purchase smooth and efficient. Questions or requests were handled quickly both before and after the sale. I would highly recommend Bud & Doug Walters Auto Sales.
Thomas Folkert
★★★★★
2 years ago
Doug is a great person to do business with. I'm all about doing business with family owned businesses, and this is one Kalamazoo's finest. Doug directed me to a vehicle he thought would be good for me. treated me fairly, was thorough and kind throughout. I never had any sense of pressure from him. I'd recommend buying a car from Walters to anyone.
Sue Haines
★★★★★
a year ago
Thanks to Abby & Doug for finding us the car we wanted! Abby is so patient & showed us all the electronics on the Highlander. We will never forget the night we bought it, very scary storm with tornadoes that hit Portage. We highly recommend them if you're looking for a vehicle - we're very happy!
